Hotele z: Gym w Central Visayas, Philippines

Reception was a bit cold. Emailed them we’re celebrating our wedding anniversary and requested a surprise room set up for my husband yet the manager does not read email on time as they knocked on the door at 6pm to offer the “surprise”. Bathroom toiletries are ill equipped— for the price of the room I don’t want to be asking room services for lotion or earbuds! Booked a celebratory dinner at Dip, their open wines are past their acceptable rate, we requested to open a fresh bottle. Surprised to see them return the “expired ones” back on shelf after using an “oxy vacuum machine”. Sad. Our server is very good and polite, a snappy young man (sorry forgot his name). Thank you dong, you’re really attentive. Food: Beef cheek was good, but not the Wagyu beef, it has a lot of inedible parts— disappointing for the price. The side dishes were good. Breakfast is an okay spread.

Well, I’d go with my honest review here. First of all… I did not expect my room to be this wide and spacious… it’s amazing. Their consistency in cleanliness is impressive as always, as a person who already stayed here in Mandarin for a couple of times (this is my first time travelling solo). Their breakfast never fails, all hits and no misses. The receptionists, housekeepers, security anf staffs are very kind. The hotel is also across from Ayala Center, which is an easy access for shopping and recreation. So far, 10/10. I would love to stay here again when I come back to Cebu. Shoutout kay Kuya Guard who became my friend, we’ll see each other soon. 😌🤝

It was the BEST HOTEL I HAVE EVER BOOKED in my LIFE. THANK YOU FOR THE GREAT EXPERIENCE. The room was so clean and the amenities is complete. Theres a beach 5mins away from here. When I lost my wash bag everyone was so busy looking for it until I found it. They are so helpful and I loved the experience here. If I will go back to Mactan Cebu I will definitely come back here. The price is worth the service. I also loved their buffet breakfast. I was so delicious and unique. All the restaurant is also very near walking distance so it was WORTH IT! Please keep up the good work. I am only sad that the pool is not available when I came here. Please make it available ASAP. We wish you well. I wanna invest in this kind of hotel too. Please tell me how I can do that. We are so grateful. I still give a 5 STARRRR ALL for All this. See you next time!

Thank you, Fili Hotel at NUSTAR Cebu, for making my mom’s 66th birthday truly unforgettable. From the warm welcome, birthday cake, and room upgrade to your exceptional hospitality, every detail made our family feel so special. It was a beautiful and memorable staycation for our senior parents and their grandkids. We’ll always treasure this experience.

The price is very cheap but the place is very clean, they offer good breakfast (silog meals), staff are all well trained and willing to assist. Guard is very helpful. Overall good experience. Will surely book this again when we visit Cebu again. They have a small cafe and you can order good food and drinks. 10/10 :)

The hotel isn't far from the airport, about a 20-minute drive. The environment is nice, and there are two security checks. The pool bar on the top floor offers great views both day and night. The room is quite spacious and has a view of the harbor.

This was by far the most satisfying hotel stay I've ever had. Firstly, the price was incredibly reasonable, yet the services available even before check-in were extensive, making my arrival comfortable from the very first moment. I also used the bar and had afternoon tea; both the atmosphere and service were wonderful, allowing for a truly luxurious experience. The room was spotless, and the facilities and comfort were impeccable. The direct connection to a shopping complex made shopping and dining incredibly convenient. Furthermore, with a casino on-site, there's plenty to enjoy without even leaving the hotel. From service and location to facilities and value for money, everything was outstanding. Without a doubt, this was the best hotel I've ever stayed at. I definitely want to come back again.

My family and I recently stayed at Crimson for a night, and the experience was nothing short of exceptional. My daughter absolutely loved the place, and the only word she could repeatedly say was, “AMAZING.” The buffet breakfast was outstanding, especially the wide variety of options available for kids. It was thoughtful touches like these that made our stay even more enjoyable. The foam party at the infinity pool was also a big highlight and added so much fun and excitement for the children. What truly made our stay memorable was the hospitality of the staff. Everyone was incredibly accommodating, warm, and approachable throughout our visit. During checkout, a piece of luggage belonging to a guest from Room 619 was accidentally loaded into our car. As soon as we discovered it, we immediately contacted the concierge, and the taxi driver kindly returned it to the hotel right away. Overall, we had a truly wonderful and memorable stay at the resort. Thank you for the excellent service and experience — we would gladly return and highly recommend Crimson to others.

I love this place because it is a big property with many different parts and things to do. There really many pools, an aqua park, an inflatable island on a large pool, a game room, a bar, a restaurant, a souvenir shop (that also sells basic medicines and toiletry needs), bathrooms, a garden, the beach front. If you are a family with children of different ages and even if you have grandparents in tow, this would be perfect. They’re not stingy with lounge chairs either and in one pool, you can play volleyball. Their rooms are good sized and comes with a small ref, hair dryer, a carafe and free tea and coffee. Their breakfast buffet is awesome with sooo many food and drinks to choose from. There is a BDO cash machine and their staff are very helpful and polite. Grab food are not allowed to deliver at the lobby, they can only make it to the gate of the property and while it is not far to walk there, you can ask for free shuttle to bring you to the gate to claim your order and then back to the lobby. They also take credit cards and water stations on each floor where you can refill your water bottles. There are 2 large water bottles in each room. I think the one issue I have is - I perceived this resort to be family friendly because of the many kinds of activities for different ages but our rooms came with bathrooms that has glass wall where a person outside the bathroom can pull up the blinds. I mean, why? When I booked the rooms, it didn’t mention that the bathroom would be like that. I wish they would provide a distinction during booking so that people who don’t want bathrooms to be like that can avoid it.

The hotel is about a 30-minute Grab ride from Cebu Airport, costing around 50 RMB. However, a white taxi from the airport has a fixed rate of 300 pesos (I'm not sure why Grab was more expensive). First, the positives: The hotel has a certain design aesthetic. When the tide is high in the morning, the hotel's private beach is great for photos. There are paid activities like island hopping, fishing, and jet skiing available right on the beach. All three pools have good water quality (aside from a few fallen leaves). Pizza Hut offers relatively affordable prices, and the beef short ribs at Allegro all-day dining are a must-try for dinner – a huge portion for 950 pesos, and absolutely delicious. The staff are incredibly friendly; as long as you can communicate with a mix of English and gestures, they are always happy to help, but you need to be proactive in expressing yourself. Once, an Alipay payment was delayed, and the restaurant staff verified it through multiple channels – their attitude remained consistently friendly, which is the main reason I'm giving a perfect score 💯. Now for the negatives: The hotel's own promotion seems to be lacking. Before my trip, I found very few reviews or guides from Chinese travelers online, and indeed, most guests at the hotel were Koreans and Westerners, with Chinese guests making up less than 10%. Secondly, the room type classifications on Ctrip are quite confusing. The 'Executive Deluxe Room' is actually located in the hotel's only 6-story building. If you're afraid of bugs, you can request a higher floor, but this building faces the street, which can feel a bit less secure. The hotel also has room types similar to 'beach villas' in the Maldives, but you can't discern these from the Ctrip descriptions, so an update is recommended. Lastly, there were two issues with hygiene: first, there were quite a lot of flies at the dinner buffet, which Westerners didn't seem to mind much. The other was the water quality – I won't post pictures, but I brought my own shower filter, and it turned yellow after just one shower! I went through three in four days! OMG! I don't know if the water in Cebu is filtered seawater because it tasted a bit salty. So, as soon as you arrive, make sure to turn right out of the hotel and buy large bottles of mineral water from a 'ZMN' mart or something similar! I think you'll need it for washing (though I ate over a dozen meals at the hotel and didn't get sick, so perhaps I'm being overly cautious). Overall, I feel this is a beautiful hotel that is a bit underestimated in its promotion. If you want to experience the local culture, I recommend staying here for a few days (P.S. The singer at the dinner restaurant did a really great rendition of 'Top of the World').