Opublikowano2 kwi 2024
Lauren Goatley
I usually have a good time at the resort and stayed a couple of times. This time from the start, there were a few things:
I had asked reception because we were going early, to have the breakfast boxes for the kids early to take at 5:30.
When we got to the restaurant in the evening it took a while to be served.
When we got the kids in the shower, there were no towels and when we phoned it took a while.
We also phoned to ask for normal milk as my child can’t have creomora and they said they would bring but never did.
Then our taxi driver let us down so I called reception to book an airport shuttle in the morning and she said she would call back but never did. Eventually after I called back, they got back to me with results. Didn’t tell me the price though.
When we checked out at 5:30, they didn’t have the breakfast boxes. And told us our taxi was K400 per head!
So all in all, wasn’t a great one.
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Cena za noc od:116 EUR
Opublikowano12 lut 2025
Guest User
Hotel and location is perfect and central to everything.
Room service for repairs is very slow to come out to check.
Food was good but lacked variety during dinner and menu options could do with an improvement.
Indian food was passable could do with a flavour balance.
Overall great stay
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Cena za noc od:98 EUR
Opublikowano23 paź 2026|Executive Room
Al123Booked this hotel, ticking search boxes for pool and steam room.
Hotel itself was fine but there was no swimming pool and their steam room was out of order!
Their food was good as was their service at breakfast.
It had a charge to use the executive lounge facilities even though I had paid for executive floor room, NO NO! You don't double charge your guests!
The hotel kindly moved me to Holiday Inn which had those facilities.
I ask Trip.com yet again to ensure that your hotel descriptions are accurate.
I have lost 271gbp due to this error and yet Trip.com only want to compensate me 100gbp.
So booking through trip.com I just lost 171gbp!
Trip.com you need to start to take care of your customers; what is the point of my diamond membership with you if I am simply going to be ripped off?
I would NOT stay at this hotel again even though they advertise to be 5 star but have NO pool and they charge you for executive lounge, please take a leaf from your competitors who offer such services and it is all inclusive when you pay for executive room. Dismayed business traveller!!
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Cena za noc od:149 EUR
Opublikowano7 lip 2025
Guest User
The hotel is clean and tidy, the service is warm and thoughtful, and the room is warm and comfortable. The breakfast is rich in variety and tastes authentic. I will choose this hotel again next time!
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Cena za noc od:68 EUR
Opublikowano6 sie 2025|Standard Room with 2 Single Beds
COLAbearFacilities: Everything seemed new. Toothbrush, toothpaste, and slippers were provided, but there was no hairdryer. The kettle was broken, but after calling the front desk, they promptly replaced it with a working one.
Cleanliness: The room was very clean. Complimentary bottled water was available. However, they occasionally forgot to restock the water after cleaning.
Environment: There are Chinese restaurants and a Chinese supermarket nearby.
Service: The service was decent, neither outstanding nor poor.
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Cena za noc od:100 EUR
Opublikowano7 maj 2026
Guest UserDidn’t realise before booking that this is a Chinese-operated hotel aimed I would imagine at hosting the local Chinese workforce. All TV channels were in Chinese, breakfast was Chinese food, coffee machine instructions were in Chinese. However, the staff were all Zambian and extremely helpful. Supposed to be a no-smoking hotel but it smelled strongly of cigarettes in our corridor. Bathroom kept smelling like a ‘wet dog’. No facilities in the hotel but luckily a great bar and restaurant next door.
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Cena za noc od:100 EUR
Opublikowano29 sie 2025|Superior Room
Jiten V.A very clean hotel, well maintained with friendly staff. Radisson breakfasts are always amazing, never fails to impress. Definitely staying there next time. Room was huge and i got a free upgrade!
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Cena za noc od:139 EUR
Opublikowano6 sty 2025
Anthony Ashworth
Great pool with friendly staff. The food was very good and reasonably priced. Internet was patchy.
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Cena za noc od:73 EUR
Opublikowano3 sie 2025
COLAbear
Facilities: The room is large and has a terrace.
Health: Medium level
Environment: There is an Italian restaurant downstairs
Service: Check-in is slow
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Cena za noc od:100 EUR
Opublikowano5 lut 2024
Ncube
The reception was amazing and I loved the food. However I feel the hotel should invest more in their recreational facilities for example the hotel does not have a spa.The room itself was nice and the bathroom clean though not spacious as I expected.The dining area is very clean as well and I loved it.
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Cena za noc od:104 EUR