Hotele Hot Springs w: Yunnan, China

This hotel is great if you're using it just for the hot tubs. The staff all seemed a bit unprepared for the services they provided. Most of the hotel is outdoors, the hot tub looked horrible after the leaky roof leaked into it during the rain, they seemed to be unsure of how to do room service, the hotel is outdoors with not mosquito nets so it's almost impossible to be outside at night. The hotels location is literally down a dirt road behind some limber factory so taxis find it difficult to find. The hotel is also way out of the city, do getting to attractions takes a bit more time. Overall it's a nice hotel if you're getting it for a short time or if you need to stay close to the airport.

This is a very nice hotel, great location, good rooms and excellent, helpful staff. But the hotel gets bad marks in two areas. First, the food was generally very good but the Western breakfast buffet choices were nearly always cold. I tried three days in a row to get poached eggs that were not hard boiled. On the third day I got what I wanted but even then the eggs were stone cold. The second issue was the the lack of necessary security staff. The lobby bar was nice and had a young woman playing guitar in the evenings but on our second evening 4 drunks were drinking, shouting and smoking and refused to stop when the hotel staff intervened. After this things escalated and instead of having hotel security throw them out the drunks started harassing us and it got ugly so we left for our room. The hotel called our room to apologize but it was not equipped to deal with this situation and needs to have better control over their public areas. A lesson to be learned. I will be sending a separate letter to Accor management giving full details of this unfortunate event.

Our recent trip to Dali was absolutely unforgettable, and staying at [Hotel Name] made it even more special. The hotel itself is stunning, with beautiful interiors and thoughtful details that reflect the charm of the region. What truly set our experience apart was our incredible butler — attentive, friendly, and always ready to help make our stay perfect. Their service went above and beyond our expectations. The location couldn’t have been better. Situated closer to the north side of Dali Ancient Town, the hotel was within easy walking distance of all the main attractions, restaurants, and shops. Everything was conveniently close, which made exploring the town effortless and enjoyable. Every day felt magical, from the scenic views to the warm hospitality. If you’re planning a trip to Dali, we highly recommend staying here — it’s an experience you won’t forget.

Thr view of the Snow Mountain greets you upon arrival at the hotel. Nice! The villa and hotel are well-appointed and the heated flooring is extremely welcome feature though I wonder why they didn't offer the heated toilet seat which is now a feature even in the family-run hotels in Shangri-la. We were given one of the furthest villas and had to rely on buggy service throughout the stay. So,I'd advise you check your villa location. The breakfast is sumptuous and food is overall respectable. What I find to be lacking is the absence of warmth from the service staff. They are not rude but it felt like they were just doing their job professionally. A few times I encountered issues and the first service staff assigned was unable to support. Compared to the rest of my last few hotels, they were rated the lowest in this area. So I'd recommend this hotel to those who just want to enjoy a great value stay and can be totally self-sufficient chilling in their rooms.

The resort is spacious, with attentive service. We booked the Hot Spring Superior Twin room. The perks included were very thoughtful: the stocked mini bar, access to the hot pool, breakfast, and airport transfer. We communicated mostly via WeChat. Front desk was attentive, helping us arrange a daytrip driver to Ruili, and sorting out places to eat. Although the place is away from the city centre, it is equipped with a restaurant and massage parlor nearby. The closeness to the airport and the noise may be a concern for some.

Highly highly recommend this stay. One of the best hotel stay i ever had. Hotel was super clean and new, as advertised on the photograph. Fantastic view of the mountain. Room facilities were superb, there was really nothing i could have asked for better. The most outstanding aspect is the service. As foreigners in china, we relied almost exclusively on the front desk for everything. Its like having a 24hr concierge/ butler. They booked drivers for us, helped us find cheaper alternatives, even offered to cook for us outside office hours because we are coming back late. You will be send to and fro the baisha old town via a buggee with no waiting time at all. Every night, there is a campfire, BBQ ,fireworks exclusively for the hotel guess. For ppl with kids, they have cute little lambs around their yard (cordon off but accessible).

告莊，晝夜判若兩城，衹有在晚間才會發現它的真實！悠揚的葫蘆絲、曼妙的凡婻諾、綿延的霓虹、異域的傣迪、熱鬧的趕擺街。因不喜民宿，所以住宿衹選湄公河景瀾酒店。兩年前來過一次告莊，也住景瀾。設施、地理位置、景觀、服務都是上選。此次再來告莊玩，景瀾還是必選！房間內飾、床架甚至外牆等都保養到位。説明酒店運作理想，也將資金用於酒店維護，形成良性循環。這次在告莊停留4天，暫定了兩天江景行政雙床房。到前台辦入住，小姐姐小菊熱情接待，並幫忙安排調度我們需要的高樓層房間。得知更高樓層有內銷套房時（房源低於5間，景觀位置更好，不在平台銷售），小菊也主動開房卡讓我們上樓打樣。經過商議，小菊在自己權限下給出相當實惠的價格。後，果斷再定兩天內銷套房。非常感謝小菊幫忙！ 這次假期不長，沒法停留到傣歷新年潑水節，等有時間一定過來體驗三天的潑水節狂歡！

The room is clean, the decoration of the public area is very design, the butler service, the private soup courtesy of the room is also very beautiful, and the emotional value is in place. Storm Hot Spring reservation system, privacy is very good. The location is also good, very close to Qianwangmen, and nearby businesses are also enough. You can stay a few more days when you have enough time.

Great spacious hotel room with a bath tub overlooking the river and skyline. Right in the touristy area near the night market with plenty of food, shops and massages around. Didn't want to leave the hotel room because it was so nice! Service also great.

My review au seem low but there are reasons. The good: The front desk staff and those in the restaurant are very nice and helpful. Really enjoyed dealing with them. The pool is great, albeit a little cold in warmer weather it must be fantastic. The bar drink prices are very expensive for China. They are high European prices. Downstairs however is a nice bar with great staff and better prices. The room is GREAT. Absolutely great. The bad: Finding the hotel is a NIGHTMARE. They seem to have 2 different names or something - it’s next to the shop in a sort of tunnel entrance with lighting so dim you *will* walk into the automatic door your first time. The cleanliness of the room could have been better. They need to put 25% more effort into improving the shower area and also overall monthtly cleaning being more thorough. Should you stay here? If it’s in your budget I would recommend it yes.