Отличный отель, отличный сервис, персонал старается и улыбается, горячие источники просто ТОП.
Все вкусно, кормят хорошо.
Особенно советую посетить SPA после горячих источников: большое спасибо за отличные массажи специалисту Wegt, она действительно знает свое дело!
В этот отель мы приезжаем не в первый раз. Нам всё нравится. Можно принимать ванны с минеральной водой прямо в номере, можно в бассейне на территории отеля, чередуя с холодной водой обычного бассейна. Завтраки великолепные. Карахаит - волшебное место! В апреле там цветут маки, а аисты выводят аистят на куполах минаретов. Осенью поспевают гранаты. Горы прекрасны всегда. Хозяева - очень милые люди.
My stay at Pamukkale WhiteHeaven Suite Hotel was nothing short of wonderful! The staff set the tone with a warm welcome, offering refreshing drinks and fruits upon our arrival. Despite our late check-in, they went above and beyond, even offering to send us to a nearby restaurant for a delightful evening meal.
The receptionist, a knowledgeable older gentleman, became our guide to the area, generously sharing insights about the local culture and the do's and don'ts. We were pleasantly surprised to receive a complimentary upgrade to a family suite, enhancing our overall experience.
Given the advice about tap water, the hotel took extra care to provide us with an abundance of bottled drinking water, completely free of charge. The attention to detail continued with a breakfast that exceeded expectations, offering a variety of delicious options.
During check-out, the staff demonstrated their commitment to excellent service once again. They not only assisted in booking a taxi but also gifted us a lovely souvenir—a Pamukkale magnet—a thoughtful touch that added a special touch to our departure.
In summary, Pamukkale WhiteHeaven Suite Hotel surpassed my expectations with its friendly staff, generous amenities, and a commitment to making every guest feel valued. I highly recommend this hotel for an exceptional and memorable stay in Pamukkale.
До курорта Памукале, на такси 7 мин.
До базара с кафешками и лавками 15 мин пешком.
В отеле нам предложили upgrade номера без доплаты👍 спасибо!
Номера не новые, но главное это то, что отель стоит на краю деревни, и вам открываются великолепные виды на долину с ее закатами. Отель весь в зелени и постоянно поют птицы.
Мы останавливались на 2 ночи, больше там делать нечего, если вы конечно не любитель отдыха у бассейна в горах.
Nice thermal hotel - with thermal pools the hotel has many groups. Breakfast is ok. Dinner is limited choices. Nice swimming pool and hot thermal pools. Staff is courteous and friendly. I will come back again price is good.
didn’t know I had booked for 1 adult but had 2 of us. The room could fit 4 people, but the guy still insisted on charging extra for the one person So if one person can pay $90 for a room that can fit 4 people, then for 2 people I must top up additional $50? Doesn’t make sense. Anyway the thermal pools are dirty, yellowish, you can feel the sand at the bottom. The handlebar to the steps are broken. Maybe I am comparing with my experience in Japan so this definitely doesn’t match up.
Positive points:
- The room is modern and comfortable.
- A lot of pools and relaxation facilties.
- Not far from Pammukale and Hieropolis.
Negative points:
- No real restaurant or bar. It is mostly for all inclusive buffet style.
- Check-in and checkout. The lady at the front was pretty rude. Tried to charge for extras we have never consumed (without insisting as she knew she was wrong). No goodbye. The manager was nice.
- Pool service non-existent. You need to go to the bar to order as the waitresses were busy playing with the music.
Dobry
Oceny: 47
7,8/10
Cena od
151 AUD
za noc
Sprawdź dostępność
Zobacz wszystkie hotele Hot Springs w mieście Denizli Province
Zobacz opinie gości na temat hoteli w: Denizli Province
Zobacz wszystkie
8.9/10
Very Good
YYuen Ting MoniqueAll the staffs are extremely friendly and i cannot find any hospitality like this good anywhere else. There are always warm welcome tea and sweets, all served free of charge, they will assist you for booking any activities or arrange any transportation if needed. Special thanks to Mel for assisting me all the journey and all the kind offers. I had been to many 5 stars hotels and no place like here. The view is incredibly amazing and the room is clean with beautiful view. Location is convenient, walk within 8mins, there are restaurants and market, also the tourist spots is next to it. White heaven is the best hotel i've ever been, not just compare in Turkey but all around the world. Thanks again for the unforgettable expedience and memory! Of anyone looking for hotel in Pamukkale, you will never regret choosing White Heaven.
SShiyidexingfuThe room booked for my parents has a hot spring and includes two meals, breakfast or lunch, or breakfast and dinner. The hotel room is not very big, the air conditioning is relatively good, and the front desk is very welcoming
DDonovan_ldidn’t know I had booked for 1 adult but had 2 of us. The room could fit 4 people, but the guy still insisted on charging extra for the one person So if one person can pay $90 for a room that can fit 4 people, then for 2 people I must top up additional $50? Doesn’t make sense. Anyway the thermal pools are dirty, yellowish, you can feel the sand at the bottom. The handlebar to the steps are broken. Maybe I am comparing with my experience in Japan so this definitely doesn’t match up.
GGuest UserIt was a great hotel, especially compared to the surrounding accommodations. The help, service, food and hygiene were excellent. Unfortunately, the spa department left much to be desired, probably because it was run by an external party.
Before the massage, the staff was friendly and promised a lot of good things, but afterwards the agreed amount suddenly turned out to be higher. In addition, I had to pay cash because the owner said he had to pay his staff immediately. I found this very unpleasant. The attitude of the owner after the massage was unprofessional and annoying, which really ruined my experience.
Too bad, because otherwise the hotel was good.
AAngelina+The hotel is conveniently located, next to the city springs. The hotel has a hot common spring and in the room an individual bath and a tap with thermal hot water. Who comes for treatment is very convenient. Cool deep pool. In the mornings they serve Turkish breakfast: vegetables, fruits, yogurt, cheeses, omelet, bread, coffee.. from 8 am. In the family room there was a refrigerator and a stove. There were no dishes, but you can ask. The hotel has a cute good-natured little dog. But at night he turns into a formidable guard and barks very menacingly.
GGuest UserFacilities: This hotel was built in 1989. I didn't have high expectations for the facilities, but it was pretty good. As soon as you enter, there are hot springs flowing down from above. The landscape is still very relaxing. There are also two restaurants, and activities are organized at night. You might think that the hotel will have a shuttle bus to the scenic area, but it doesn't. There is no hotel-airport transportation either. Compared with Kappa, the service and facilities are much worse.
Service: Except for the man on the morning of check-out, the other front desk staff are all good. But it also feels obvious that they are understaffed.
GGuest UserThe rooms are clean, the shower and toilet are clean, the beds are comfortable, the air conditioning is great. The staff is amazing, they are helpful in every way. A great business that deserves more than 3*. We stayed in two rooms with my mother, father, wife and daughter for 3 nights. It is very good that both the thermal pools and the swimming pools are open for use 24 hours a day. And I would like to greet the pet-friendly staff again. I recommend you to make a reservation without hesitation.