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Opublikowano21 sie 2025
Gość
Great stay, hotel was was really premium and fantastic service from the staff
Breakfast and room service was high quality
Pool, Sauna and gym were all really great and felt luxurious, the pool especially was very relaxing
Location is a little far from the centre but quick metro ride close by or hotel was great at organising taxis
Would highly recommend!!!
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Cena za noc od:98 EUR
Opublikowano18 lip 2025
Jn_foodie
Best 5 star property in Sofia hands down.
.The room was spacious with contemporary and minimalist design but still very functional. There's even a divider between the bathroom to the rest of the room so it felt like staying in a junior suite instead.
.The facilities were amazing, best indoor pool I've been to ever. It was fitted with all the aqua techs which provide so many massage options. There's also 2 types of saunas, a salt room, a steam room and even a ice tube filled with ice.
.The food at the hotel restaurant was amazing
.The service was so good because I was very frustrated and hangry as the QR code and the TV ordering system didn't work and I called the restaurant repeatedly and no one picked up. So I went down and spoke to Daria, who listened to my concerns and personally took me to the restaurant so that I can order something from the restaurant menu that I really wanted to take back to the room which is not supposed to be done. Diana from In Room Dining even came to deliver the food to my room for me, which actually wasn't her job. I felt looked after and treated like a guest in a 5 star property.
To top it up, we decided to have lunch at the hotel restaurant after checked out and met Vladislav, who gave us an amazing service from food to drinks. Absolutely perfect.
I will definitely come back to stay here next time I am in Sofia and will recommend it to everyone who's coming to Sofia.
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Cena za noc od:137 EUR
Opublikowano11 wrz 2025
Gość
The Junior Suite was wonderful, essentially a studio apartment with a well-equipped kitchen and dining area, large windows, a private balcony seating area and extensive shelf space. The bathroom was very modern with a very nice tall shower. The beds were very comfortable and the room was large, with a couch. Definitely a great place for both short and long stays.
There were a few small inconveniences in the room, but nothing that affected our stay (water seemed to leak over the door of the shower onto the shower mat; toilet seat was very stiff and loud to open/close; closets were very wide but oddly short to accommodate extra drawers, so too small to hang dresses in full length; the automatic lighting inside the closets did not turn off correctly; and our key card stopped working in the middle of our stay and had to be fixed at the reception). The hotel is very close to a tram stop, so it's easy to get into the city center, and it's also very close to the Cultural Center. It is a bit more of a trek to walk into the city, but still possible in 20 minutes or so. The hotel is located on a small street off the main road and the sidewalk leading up to it is very narrow and in disrepair. You would not guess that the inside of the hotel is so sleek and modern based on the older surrounding area.
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Cena za noc od:118 EUR
Opublikowano14 gru 2024
KMS
Niedawno zostałem w Sofia Novotel i ogólnie miał przyjemne doświadczenie. Pokoje były bardzo czyste i dobrze utrzymane, zapewniając komfortowe miejsce do rozwijania się po zajętym dniu. Łóżka były idealnenie zbyt mocne i nie zbyt miękkie, zapewniając wspaniały sen nocy.
Hotel’s location is fantastic, located just across the street from a shopping mall, which made it incredibly convenient for dining, shopping, and entertainment. Staff were friendly and helpful, always ready to assist with a smile.
Śniadanie było doskonałe, oferując dobrą różnorodność świeżych i smacznych opcji do rozpoczęcia dnia.
Jedynym zniżką była siłownia, która jest dość mała i brakuje ciężkich wolnych wagi i baru do wyciągania. Podczas gdy jest to dobra dla podstawowego treningu, ci, którzy szukają bardziej kompleksowego konfiguracji fitness mogą być rozczarowane.
W sumie, Sofia Novotel jest świetnym wyborem dla swojej lokalizacji, komfortu i usługi, ale entuzjaści fitness mogą znaleźć ograniczone obiekty siłowni. Z pewnością zostanę tu jeszcze raz!
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Cena za noc od:81 EUR
Opublikowano31 sty 2025
Anonimowy użytkownik
Large comfortable room which could have been better maintained. Better to choose the West facing room during winter as pollution much higher from the Northeast. Staff very friendly and attentive. Could have invested in 300m asphalt road on exit of hotel for airport shuttle to reach the main road , bumps in rough off road at present are quite awakening
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Cena za noc od:75 EUR
Opublikowano28 lut 2024
Anonimowy użytkownik
Limpieza, ubicación, confort, desayuno y equipamiento de la habitación convierten a este hotel en una excelente opción para descubrir la animada ciudad de Sofía. Cuatro estrellas equivalentes a los hoteles españoles de la misma categoría
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Cena za noc od:87 EUR
Opublikowano15 gru 2025
Gość
Hotel is perfectly located in center Sofia, service is good but not as attentional as what I’m used from Intercontinental… you would expect exceptional attention service from the hotel. (Told them it was my birthday for example and not even a happy birthday) Rooms are very spacious, spa and gym very nice and the Adore restaurant has very good food.
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Cena za noc od:123 EUR
Opublikowano26 maj 2024
Gość
The attitude of the receptionist was unprofessional, rude and unacceptable.
For one hour, the whole hotel didn’t know how to charge my credit card, as their credit card machine doesn’t follow EU rules for 3D security, thus jeopardising clients’ private data. I wasted a full hour on the phone with my bank, only to find out that the hotel doesn’t follow rules on how to securely handle credit card data. The management kept telling me that it’s my fault, despite the fact I never before have had problems with card payments before.
Breakfast food was decent, with a choice between a couple of set menus.
The hotel was clean, rooms were quiet, and it was situated and in a convenient location, within 3-4 minutes from the nearest metro station.
Some of the photos on their site are dated, as the interior is different now.
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Cena za noc od:62 EUR
Opublikowano21 wrz 2024
Jerzy8
Typowy 4* hotel. Niedaleko piechotą do centrum ok. 15 minut. Pokoje ciasne. Można otwierać okna. Czysto. Codziennie sprzątane. Beznadziejne śniadania. Wręcz lodowata jajecznica i jajka sadzone. Fatalna kawa z dodatkiem mleka w proszku. Na parterze casino, które wieczorową porą przyciąga szemrane typy. Bardzo drogi parking 25 euro za dobę.
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Cena za noc od:60 EUR
Opublikowano13 maj 2025
Gość
Nice clean standard Ibis Hotel. Airport shuttle available every 20 minutes, very convenient service; 5-8 minutes drive.
Two minors issues with the room; external bathroom door knob was missing and some water leaks under the sink. The housekeeping should observe such small details and act accordingly.
Comdortable bed, good aircon.
Some teabags and coffee should be made available in-room for guests.
Restaurant's prices are a little high ~20€ for a good and decent hamburger.
Breakfast buffet ok.
Reception, restaurant and shuttle's staff were all friendly and responsive.
In all a good and very decent no frills airport hotel.
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Cena za noc od:57 EUR