Odkryj pobyt w mieście Berno

„This hotel in central urban neighborhood called Breitenrain, which is just north of the Old Town (Altstadt). We love this location because bus stop is just right in front of this hotel, 10mins ride to the down town. Free coffee machine and water in the lobby.”

„Disappointed about the quality what a five-star hotel offered. Besides the poor service of first day front staff, the overall experience was compromised by the room temperature and the missing part of their ways of communication. Sad to say, i wont come back.”

„Room is cozy and lovely plus very clean. Staff was helpful. Great location have tram station just in front of the hotel. Nearby old town is a minute away. I have a good stay here, recommend.”

„Chic, stylish modern concept apartment hotel and just 1 metro station away from Bern Station. Also equipped with all the home appliances plus there's a coop supermarket right below”

„The location is good for rail connections and tram into the city. The nearby area is mostly quiet with only a few shops and restaurants. The room was comfortable. The breakfast food choice was good, the restocking of food and tableware was at times slow, needs more staff checking regularly and refilling empty stations efficiently, especially the cheeses, hams, condiment pots, breads, tea mugs, and glasses. The reception staff member at checkout was unsure if we had paid for the room or not at check-in. We believed we had paid for the room but needed to pay for breakfast. We were given a bill for 1 night plus 4 days breakfast. Which is incorrect no matter if we had paid or not for the room at check-in. Confusing and doesn't leave you feeling confident about your bill.”

„The rooms and facilities were immaculate and the buffet breakfast has all you could possibly want and all super fresh. The staff were super helpful and made arrangements to move a fellow roomie who wasn’t in a good mental or physical space with no hesitation. Would definitely come back here again. Also, I realised after my stay that I was due a 15% discount because I had an EURail pass so make sure you use that if you have one and are booking”

„Amazing hotel in the centre, everything close by foot :) I would prefer to have access to my city bus pass from the morning of the day of my arrival and not after check in, but I guess this is standard.”

„From arrival it felt I was judged as I just came for hike and now in my going out clothes. 3am footsteps above ere so pound kept me awake, moving at that time caused me anxiety so I tried putting my headphones in. 7am it started again. I came to check out and mentioned it and basically was told off my the male reception most for not coming to them and then asked for city tax. Customer care was zero! I was tired and upset and all I got was rudeness. At 3am I don’t want to be moving room. I hasn’t asked for a refund. Maybe a coffee or a wave of the city tax would have been nice rather that this lack of regard. Never ever will I stay here again and I would highly appreciate a chat with the manager as I am not happy about this treatment.”

„フロントの方が、皆さんフレンドリーで好印象でした。 一見、ホテルというより普通の民家風でしたが、立地的には、比較的わかりやすく、探し回るということはありませんでした。 部屋も清潔で、安全もしっかり確保されていました。難をあげるとすれば、シャワー・トイレが共同ということでしょうか。 自分はたまたまシャワー・トイレの隣の部屋でしたので、それほどの不便は感じませんでしたが。 小さなバルコニーのある窓から外を見ると落着きが感じられました。 (写真は、ホテルの窓とはす向かいの建物)”

„It is hard to beat this hotel's location - close to the train station and the best parts of the old town. There is no front desk and all the formalities are done online before arrival. The rooms are small but very comfortable and clean. The shared facilities are very welcoming. I would stay at this hotel again.”