Odkryj pobyt w mieście Blackburn

„Stayed one night for business. The room was an adapted room so plenty of space. The bed and pillows however I found to be very uncomfortable, one of the worst nights sleep I’ve had in a long time Reception/bar staff are very helpful, cleanliness is on point all throughout the hotel”

„#Negative review# Disappointed with the number of facilities; the hotel feels old, the facilities are old”

„2nd stay iat thisplace. Helful professional staff. Very friendly. Quick check in .”

„We had two rooms booked. 1 room was with elederly parents! The room given was a fair walk and was quite far from the reception area with no assistance only verbal directions. It would've been nice to have had some assistance from staff. When we got to the room the sink plughole was blocked so I rang reception to get it fixed, didn't happen! Questioned reception duty staff and he lied and he said he had it fixed by maintenance when no one even came to look at it! This isn't the service we expected from ‘Mercure’ standard. Leaning over the bath to brush our teeth and everytime we needed to wash our hands after using the toilet we had to use the bathtub. Not sure I read anywhere but to use the swimming facilities the adults have to pay £10 fee. Other than that the hotel is near local shops/motorway as well.”

„Lovely hotel with all that you need for a comfortable stay. Room was clean staff very pleasant and helpful. Location was perfect for commuting.”

„Absolutely amazing place. Very friendly and helpful, beautiful room. Would definitely recommend!”

„Decent place to stay”

„Such a lovely hotel. Had a twin room, was absolutely gorgeous, really modern, clean, warm and comfy. Would definitely recommend and stay there again.”