Las Condes – hotele ze śniadaniem

„Tranquilo y elegante barrio, buenas instalaciones, desayuno bueno pero mejorable.”

„This is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of ”the best” hotel in Santiago from my experience. I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect: - staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests. - check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff. Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.”

„I continued this hotel for 1 more night, location is excellent! 15 min to one of the best mall of Santiago, a lot of restaurants and shops around”

„안전한 지역이어서 매우 안심되었습니다. 전망대까지 걸어서 갈 수 있고, 지하철역도 매우 가깝습니다. 방도 깨끗하고, 조식도 매우 맛있습니다.”

„Spotless experience. Excellent rooms prrfect location very atrentivr customer service and super professional management. 5 stars ⭐️⭐️⭐️⭐️⭐️ in every way. Definitely recommended”

„The hotel is so beautiful and clean. Staff is very kind and welcoming. The spa is amazing you have a complimentary hour per day to enjoy it and other treatments are available for a reasonable price. The swimming pool is in the rooftop, is quite small but not many people is there. The restaurant on the top is superb, a bit overpriced but the food quality is excellent. Breakfast worth it.”

„The hotel environment is good, the location is good, and the service is super good. We originally booked two rooms, but after checking in early, the front desk gave us an extra room for free. . Hahaha, South Americans are really enthusiastic”

„Lamentablemente la calefacción solo tenía posibilidad de enfriar la habitación,tenía 38 grados cuando llegamos y se tardo aproximadamente unas 5 hrs en descender hasta 28 grados”

„Todo muy bien!! El punto flojo es el parking que es muy complicado estacionar.”

„The reception staffs really need to be re-trained to be more friendly in their behaviour to foreigners. To me, they seems to be to ”aloof” to be in the hospitality business.”