Hotele w Broadbeach Waters

After booking a room for 1 night initially, we made a booking for an additional night both via Expedia. The recent reviews on here had me worried as they were much more positive when I made and paid for the booking. Parking - currently free but the hotel provide no detailed instructions on booking etc so I can see why people get frustrated. Thankfully a review on here gave us some tips to make our arrival smooth. I would recommend parking in tower 1 on levels 3, 3M or 4. These floors provide direct lift access to the hotel. Look for gold lifts - these indicate your attached to the hotel. Check in - the girl checking us on (Sara I think) was nice but the hotels booking system didn’t link that there were 2 separate bookings for the same person. The hotel didn’t offer us the lower standard room for the 2 nights so that we didn’t have to move. We opted to pay an additional $60 to stay in the better room for the 2 nights. Pool - is as nice as the photos although some of the cabana cushions are filthy. It is mildly heated and there were no towels, only the ones provided in your room. After house keeping we had 2 taken and only 1 replaced which made it hard to use the pool again. Food - we used Uber eats one night and ate at Harvest Buffet in the ****** on the other. The Harvest Buffet was good. We didn’t eat breakfasts at the hotel. Room - the lounge needs to go, there is no room for it and an additional luggage rack would be more practical as storage is lacking. The room would benefit from a spare pillow and blanket like nearly every other hotel we have stayed in. There are no robes or slippers provided. Gym - the gym was ok however the cable machine was broken, there were no kettlebells or spin bike. Access is via the ****** and in to another lift. Check out - we didn’t bother returning to reception, at 8am we were woken by a drill in the adjoining room/wall to us. Very unpleasant when you have an 11am check out. If we were told about the short maintenance work we wouldn’t have minded but we expect more of a hotel that is part of the Star. Would we stay again? No, it’s not the level we have come to expect as guests of the Star in Sydney.

This hotel is in a great location and allows you to fully enjoy the atmosphere of the Gold Coast. It is also easily accessible from the Cypress Avenue tram station. There is a coin laundry so you can wash your clothes. The only amenities were two soaps and a small shampoo, so if you're staying for multiple nights, it might be a good idea to prepare a toothbrush, comb, shampoo, etc.

When you go to this hotel, remember its age and be fair with your expectations. Unfortunately, I was encouraged to read other reviews so had a preconception on arrival. Driveway is a bit tight but fair and direct, front desk easy to find and approach, car park still joins the building maybe a little hard to carry luggage through to lift, suggest leave with someone when checking in while you park your car. Lifts quite fast, corridors don't smell, entry clean and tidy to room. Yes, room isn't brand new but an attempt to paint and make clean is visible, couple chips here and there, but whatever, balcony and view is great, we were on the 20th floor, lacking a few creature comforts, but it is a hotel room! bathroom bit dated, but clean, couple wear and tear things, but again think how much you are paying. All in all, a pleasant stay, so go and be open minded, plenty of 5–6-star establishments around if you want top end places.

So, we booked 18 nights in this 3.5 star resort and the from the photos it looked very reasonable for the price. However, this has been the worst place we have ever stayed in. 1. Room was not serviced for our entire stay, even though the resort policy is longer stays are serviced every 7th day. We have been responsible for laundering the sheets and towels ans buying our own toilet paper. 2. The room wasn't clean to start with, dust on most surfaces including the ceiling and curtains 3. Room in serious state of disrepair and looks like it hasn't seen a paint brush since it was built. 4. We booked a garden view room. Not much of a garden to view and only meters from the drive and carpark. The main contents of the garden are cigarette butts from the filthy pig living in the room above 5. We tried sitting on the patio for breakfast, however this was interrupted by ash and cigarette butts raining down from above. 6. The room has no personality, prison cells we've seen in movies look more appealing. 7. Mattress on the bed is stuffed and should have been replaced years ago. I definitely will never recommend this place as it seems the owners are more interested in collecting the money than making sure what they're offering is worth it

Booked at Tiki appartments for a family holiday and proposal. We booked the one bedroom apartment with a sofa bed as we had 4 of us staying. Apon arrival we expected a fresh and clean room with two beds set up for the 4 of us. Unfortunately it was NOT. We found that the sofa bed was still set up as a couch and no bedding to be found. We also noticed how dirty the room was from hand prints and splatter marks on all the mirrors to mold and dirt on on the floors, walls and bath. Also dead moths lying around on window seals. (Photos attached) After our 2nd night staying, we hadn’t received a room clean. We asked at reception and was told that they only service the rooms if we request it. We requested a clean for the next day but apon arrival the next evening found the room as we had left it. After another attempt of requesting a room sevice the next day we got one. From the 3rd - 6th day of staying 2 of us got quite sick and unfortunately put it down to how unhygienic the rooms were. - Hair dryer was faulty and didn’t work. - Fans only worked on the highest settings. - TV’s didn’t work. ( fixed after someone looked at it.) - Brocken switches everywhere. - Everything was dirty and sticky. -Views gorgeous. - Location perfect. -Pool & Spa perfect. This hotel needs a priority overhaul with maintenance and housekeeping to lift there game. If it wasn’t for the amazing night receptionist Sharna that did everything in her power to make our stay the best possible we would have gone elsewhere. Higher management please fix theses problems, all the reviews are the same over and over again.

We stayed there for 4 nights, perfect location, good views from the balcony, very spacious, except a bit noisy at night, maybe because we were staying in the lower floor

Excellent hotel! The standard room is not very large, but everything is there. The bed is comfortable, the bed linen is perfectly clean. Nice bathroom. The cleanliness is perfect! The breakfast is good - you definitely won't go hungry :) There is a tram stop nearby. Beach - 5 minutes walk.

If reception service hours can prolong fro 08:00 to 20:00, it would be more convenient for tourist.

The room and views were amazing. Property very clean, spacious and overall lovely property. The only problem was a howling wind that rattled the sliding door that kept us awake all night. We put a pillow up against the glass door, we opened the glass door slightly, but nothing stopped the noise. We advised on check out and we were told ”sorry” that's it. No offer of a $50 discount- nothing. $1000 for 2 nights accommodation with one night without sleep....

I was one of the attendees for FurDU 2023 at the Crowne Plaza Gold Coast (11 - 15 May 2023), and I was very pleasantly surprised about my time at the hotel itself. Once I got to the hotel, I went to reception, took a little while to check in, the staff were very friendly and quite helpful. They explained to me some of the key features of the hotel itself, also the fact that I was one of their club members or something, and that I had free internet throughout my stay - which was a bonus - hardly ever used it though. As I walked back to the lift I checked my room number - which had a bit of significance with myself (give you a clue: the angelic number). To get to your floor, just simply tap the card on the scanner, then press the floor, only took a matter of seconds before I reached mine, and not long before I had finally let myself into my room. The room itself was absolutely beautiful, as I placed my bags down I took a quick tour of the room to see what amenities I had. The bathroom was quite spacious, a rather large shower and plenty of towels etc (which came in handy). As I'd spent a long trip getting up to the hotel I was a bit on the sweaty side, so I got a quick change of clothes, had a quick shower (make sure the door clicks all the way in - otherwise you'll end up flooding the bathroom floor which is what I ALMOST did). (There's so much positive stuff to write about the hotel - so I'll keep it short) The bed itself, quite spacious, the pillows themselves were plenty enough, I found that I got a good night's sleep, and in the morning went down had some breakfast - a great selection to choose from, be it from hot food, to pastries, cereal and even fruit and yoghurt. Relish (the restaurant) takes care of breakfast in the morning, plenty of space to sit, have as much as you want to eat for breakfast and get out again. Dinners were absolutely amazing, same spot, the staff were quite friendly, very quick to take my order (had the chicken parmi one night, the burger the next), and a beer or two to drink. The next night I went to the restaurant - I pretty much got the same spot where I sat last time, the wait staff even remembered what kind of beer I had from the night before ... now THAT'S impressive, also one aspect about service that I really enjoyed. All in all, I thoroughly enjoyed my stay with the Crowne Plaza Surfers Paradise, so much so I honestly cannot wait to return next year to experience it all over again .. In all honesty there's nothing at all I can fault the hotel for .. a full 5 * review from all aspects of the hotel, the staff, the food and beverage and everything they've got to offer. So, if you're looking for a place to stay, be it for a short trip away, or a longer vacation, depends on what you're doing, be it visiting the theme parks or the local attractions, I would, without hesitation, highly recommend your stay at the Crowne Plaza Surfer's Paradise, try and get a room with a high floor facing the beach as the views