Rockit Cafe & Stay Palolem

"The place is nice, but our stay wasn't good, due to the staff in the reception and the situation created. We booked the place for five nights. The first day, when we arrived, they showed us the bungalow and told us we could change to a better one with a corresponding upgrade. We checked the premises and decided we would like the change. Because the reservation was made through Booking, we had to cancel the booking done in the app. Through booking we had a notification that we had to pay a cancellation penalty of 7500 rupees, which obviously we didn't end up paying, because the change was done at their suggestion. Then, we had to pay the upgraded reservation and they told us that using the credit card it would have an extra charge of 2%. Because we don't like paying banks money and we didn't have the full amount in cash, we asked them if we could pay a quarter then and the rest later on. They said we could even pay when checking out. So far so good. During our stay the weather was very bad, and by the second day we thought we were loosing time there. We told them that we were considering the possibility of shortening our stay, even paying a penalty like the one of Booking. From then on, the problems started. They told us that whether we stayed or shortened our stay, we would have to pay the full amount. I asked them to show me their cancellation policy written down, and they told me that they didn't have one, but they could write it for us. I told them that it was a bit unusual for us not to be provided with cancellation policy and they told us they used the standard policy stablished by Booking. Then we asked them why they were charging us the full amount since booking was asking about a third of the total amount, and we told them that it was an unusual situation for us. I asked them again about something written and they showed us a paper with a cancellation penalty of 50%. Then again it didn't make sense for us, and they replied us that we had to pay the full amount because the reserved the bungalow for us, which was not true for two reasons: firstly, the one we booked was another one, secondly the resort had four other guests, 90% was empty. Nevertheless, we thought it was not worth creating a situatuon and we said reluctantly that we would have to think about what to do. Later that day I got a message through Booking saying that there was a problem in my card while charging us the cancellation penalty. At that point we were not sure if they were trying to make us pay the original cancellation of 7500 rupees or not. Maybe it was something else, but everything was strange. By then we had serious trust issues with the reception staff, but regardless, we decided to stay, because being abroad we didn't want to create any trouble. The next day we went to pay the full amount by card, and they told it would have a charge of 14%. Apparently we would have to bear the government tax, nothing made sense. Two days later, we were able to pay by cash. Du"

Bibhitaki Hostels Palolem Beach

"Wspaniały pobyt, dobre menu na kawiarni. Czyste sypialnie. Ładna atmosfera i personel był naprawdę pomocny. Lekka muzyka zawsze jest na. Czyste myjnie i dobry tłum, chętnie wrócić. Smoothies muszą mieć z menu. Ten hostel jest dobrą wartością nagrody"

Cocos Beach Resort

"Rude staff - not helpful at all - partial sea view cottage where we stayed is not good for families as loud music plays till long during the night and there is no view of the sea. We tried to still extend the room but they denied it rudely upfront."

Tropical Bay

"To miejsce jest idealne weekendowe ucieczka. Jest zaledwie 30 metrów od plaży, pokoje były wygodne."

Vivaans Beach Resort

Marron Sea View Resort

"The location is fantastic and the rooms are clean and well-maintained. One of the best things about this resort is its location at the end of Palolem Beach and its restaurant. The restaurant staff are very dedicated and cook up very tasty dishes. The Food is amazing and very reasonably priced. Will like to visit again. The owner was very gracious to accomodate my aged mother beyond checkout out time as our flight to Delhi was at night."