"To jest kawiarnia, która działa w starym budynku. Gdy zameldowaliśmy się, daliśmy pokój na strychu, niewielki rozmiar, nie można stanąć prosto przy łóżku; obrazy były bardzo niespotykane z rezerwacją; zaproponowaliśmy hotelowi przeniesienie pokoju, a odpowiedzieliśmy, że nie ma wolnych pokoi. Potem narzekaliśmy na Trip.com, a następnie otrzymaliśmy odpowiednie odpowiedź i kompensacje."

"When I booked this hotel, I found that there were no comments in the comment area. After reading the hotel introduction, I thought this country hotel should be okay. As a result, I was very disappointed. Friends, don't book this hotel again. Not only is the room moldy and damp, but the space is also short. If you don't pay attention, you will hit your head. And the hotel is extremely dishonest. We arrived at the hotel on the afternoon of July 21st. The receptionist took us to see the room first. The room was on the second floor. My child and I were looking forward to it. As soon as we opened the door, we smelled a lot of moldy and damp smell. The waiter immediately opened the window, and the light was not good. At that time, I negotiated with the waiter whether we could change the room. The waiter took us to see a standard room, which also smelled moldy. So we decided to negotiate with the hotel to stay only one night today and not tomorrow. At that time, when we were having dinner, the hotel manager took the initiative to communicate with us face to face and confirmed that the room fee for the 22nd could be refunded to us (see the picture of the translator for details). . On the night of the 21st, we had to live in this moldy and damp room. The room has a sloping roof, and the two sides of the bed are sloping roofs. If you don't pay attention, you will hit your head if you stand up straight. The most annoying thing is that there is no shower room in the bathroom. You can only stand in the bathtub to take a shower. You can't stand up straight because your head is on the roof. You hit your head when you look up. It's the first time I've encountered such a weird room with a room fee of more than 2,000 yuan. On the evening of the 21st, I applied for early check-out on the Ctrip platform. The next day we had breakfast and checked out. The hotel didn't respond on the platform until 6 pm. The Ctrip staff called me twice to tell me that they had not contacted the hotel yet and asked me to wait a little longer. Later, Ctrip called again and said that the agent had contacted the hotel and replied that the person who communicated with me yesterday was not their manager, and they would not refund the room fee on the 22nd. I was stunned. The manager they called at the front desk communicated with us. There were only a few guests there besides the hotel staff. Could someone pretend to be the hotel manager? They promised well yesterday, but changed today. It's really inconsistent! Too dishonest! I should have recorded their manager earlier. Fortunately, my English is not very fluent, and I used a translator when communicating. There are screenshots. Otherwise, I really can't explain it clearly. On the evening of the 22nd, Ctrip staff kept communicating with me, saying that their supervisor would come forward to solve the matter tomorrow. The next day, which was around 9 o'clock today, Ctrip replied that they would refund the room fee to me first, and they would discuss and coordinate the matter with the hotel and the agent later. Summary of the whole thing: The hotel is dishonest, the hotel did not inform me in advance of any defects in the room, and the actual room did not match the price at all. Ctrip staff are responsible and trustworthy."

"Pobyt dwa razy w The Three Ways House Hotel i obsługa była doskonała obydwu razy. Pokoje są bezpłatne, przestronne i wygodne. Jedzenie było pyszne i pracownicy byli witani i profesjonalni. Nikki Blyth"

"We’ve just returned home a fantastic long weekend at Woolmarket House. Our room was lovely and the staff all went above and beyond to make our stay special - especially Pippa! The location was perfect and we had an amazing meal at Michael’s. Will definitely be back!"

"Pobyliśmy w Ebrington Arms przez 3 noce i znaleźliśmy personel bardzo pomocny. Ściśle wspomnienie musi iść do Megan i Partick, którzy mili rozmawiać i bardzo pomocne z każdym pytaniem, które mamy. Pokój był bardzo czysty dzięki pracownikom domowym i jedzenie było wyjątkowe !! Rzadko dajemy negatywne opinie, jednak nie sądzę, że jesteśmy pierwszymi, którzy narzekają na pokój 5. Na szczęście zewnętrzny bar nie był używany, inaczej szum miałby trwać całą noc. To jest coś, o czym pracownicy muszą wiedzieć i zadać, zanim przyjdzie dobra pogoda i wszyscy siedzą na zewnątrz."

"The hotel breakfast and dinner were excellent, but the rooms did not have air conditioning."

"Przez ostatnie 30 lat jedziemy do pokoju herbaty i to zawsze przyjemne doświadczenie. Jedzenie jest zawsze doskonałe i atmosfera jest urocza. Pracownicy są przyjazni, a lunch jest zawsze na szczycie naszej listy rzeczy do zrobienia w Cotswolds."