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I recently stayed at Zero Drach del Mar on May 20th and wanted to share my thoughts on the experience. While there were some issues mentioned in other reviews, I personally found the overall stay to be quite pleasant. First and foremost, I must commend the staff for their exceptional service. They were friendly, accommodating, and truly made me feel welcomed throughout my stay. The management team was attentive and always ready to assist, which was greatly appreciated. The highlight of my visit was undoubtedly the food. The culinary offerings at Zero Drach del Mar were amazing, with a variety of flavors and dishes to choose from. However, I did notice that the food tended to cool down quickly, which was a minor downside. It would have also been helpful to have clearer labeling for dietary preferences or restrictions. The pool area was another positive aspect of the hotel. It provided a serene and relaxing environment, perfect for unwinding. I thoroughly enjoyed spending time there, appreciating the captivating ambiance. While the building itself may require additional work, I could see the positive impact of the partial reform that has taken place. The management's efforts to improve the hotel are evident, and I believe that with further enhancements, Zero Drach del Mar has the potential to be an amazing destination in the future. The exceptional staff, delightful culinary experience, and captivating pool area outweighed the minor issues I encountered. I would recommend Zero Drach del Mar to fellow travelers, keeping in mind the ongoing improvements that are being made, although they are not noticed.

Staff friendly & accomodating (we were delayed and arrived 3am outside of usual check in hours, with ease & no problem). The breakfast is so varied & delicious; the best selection ive had. The hotel is pretty much opposite the Cuevas de drach (dragon caves), beautiful but you need to book in advance, you can do this online. The tourist train stops down the road near the big mallorca jewellery store, worth exploring, especially cala mendia, stunning water but does get busy with kids. Approx 10min walk to a wide choice of restaurants on the harbour & centre. For awareness the way the pool is shaped & the sloping depth means you can only swim in a 1/3rd of it; so if you like to swim lengths then this pool might not be for you.

Overall a lovely resort, with friendly staff and lots of entertainment throughout the day. But there are some things to be aware of if you book. The bungalows are nice and kept very clean. But they are on the small side so if you’ve got a child bigger than a toddler, it might get a bit cramped. The resort is really spread out across a hillside so you rely on golf buggies to get around. We didn’t mind this and our little one loved it, but we were located quite far from the kids pool so had to pack for the full day rather than being able to nip to and front the room. The floor around the main pool and kids pool is SO SO slippy. If you’re taking kids make sure they have water shoes. It’s anxiety inducing watching kids run about with no shoes on. Hopefully a solution is put in place soon before someone ends up with a serious injury. The food in the main restaurant has lots of variety and on the whole is nice, but we’ve had better. The Mexican is much nicer and feels more like a restaurant, so we preferred that in the evening. The evening entertainment doesn’t start until 9.30 which is late for most kids. We struggled to see much of it with our almost 3 year old but what we did see was great. On the whole it’s a great place, but with some small improvements it could be even better.