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We spent 2 weeks in this beautiful hotel in October. We were slightly apprehensive upon seeing some reviews but very glad we followed though and booked this hotel. The staff are amazing and very helpful, the facilities are more than satisfactory. The food and drinks are the best I have had in an all inclusive hotel and I have been to several 5 star all inclusive. We will most definitely be returning to the Rubicon Palace in near future!

Just home from a 7 night stay over October half term. Before arriving we were aware of the security issues the hotel was experiencing and were a little apprehensive. I contacted the hotel and Jet2 prior to travelling to request a centrally located room and this was honoured without any fuss, it is however worth noting that the culprit of the burglaries has been apprehended and is residing in a Spanish jail so you shouldn’t allow that to put you off. We’ve really enjoyed our stay here overall and there’s very little not to like. The rooms are clean and spacious with a large veranda, the food & drinks whilst not extensive are sufficient for a weeks stay and the pools are beautiful, with both the middle pool and small kids pool both heated during the winter months. Special mention to Celia and Margarita from the animation team who were wonderful with our kids and did a great job of providing some Halloween entertainment alongside the usual weekly programme of activities. A couple of improvements which could be made would be some better nighttime entertainment and more selection of desert options in the buffet but other than that it’s a decent small and friendly hotel. Thanks again to all the staff and we’ll hopefully visit again in the future.

3rd visit to this hotel. Few changes but not for the best. They have changed restaurants to buffet style in evenings. The food was 1st class before but has really gone down and very very expensive . I went to get myself a drink at the bar and because only one person serving it took around 25 mins, by the time i got back our towels had been removed from lounger, towels that you now have to pay for, apparently they do this so people don't reserve sunbeds but there so many empty beds everywhere. Had to go to reception to get more towels. Credit for cleaning rooms has changed also for the worst. Shame as all the staff are lovely and the hotel is spotless. Also taken away all English tv channels, don't go on holiday to watch tv but would like to watch news or something in evenings. You have to have a Netflix account to watch any tv, which we don't have . Shame as we wont return due to all the changes they have made.

First impressions were great lovely clean hotel we were ever so pleased to have been upgraded for free to the new area with private pool, thank goodness we did as I think the holiday would have been totally different if we hadn’t been. One issue at main pool being lack of Sunbeds around the pool unless you were up and out by 9am. The new rooms were good however missing things such as a mirror and plug socket by dressing table, very hard to get ready etc without simple things like this. For the price of this holiday the food was generally poor, breakfast and pool bar lunch was ok but evening food was dreadful, I’m certainly not someone to moan about food but I’ve stayed it much less quality hotels where food has been soooo much better. The meat was poor quality, the food was cold and I mean cold, a brand new tub of chilli arrived on the counter , plated myself up some, delved in and it was literally cold, not even warm, cold?! So much oil, food swimming in it, most days just had salad and a bread roll. The food was not appealing at all. Lots of pushing and shoving also from the older generation to get to the food. The room cleaners also knock at around 8am to clean! Never heard of this before at a hotel being so early, maybe the guests there are all very early risers!! Also found that certain people and maybe the hotel regulars were served/treated better like at the pool bar for lunch waited ages, whereas other tables served quickly, short staffed as well, only one man was allowed to take orders other staff we asked told us they couldn’t take orders so everyone had to wait for one man to do them all! Very odd. Cocktails also (although hand made but still made with ready mix liquids l) not great, all too sweet some undrinkable in fact. Moscow mule only one really that was ok. We wouldn’t come again unfortunately, but appreciated the room upgrade.

Want a great holiday in Lanzarote Then Hotel LIVVO Volcan is the place for you Just came back 4-11th Oct The hotel is lovely, staff helpful, friendly nothing to much trouble Location right on the marina perfect for bars resturants ( all budgets) and supermarkets x3 water etc Breakfast, to much choice 1/2 dozen types of bread cold and hot offers a plenty ( 4 toasters) Egg Station Evening meals ( we took the 3 night offer, like to eat out some nights) Again great, hot grill master chef at work, soups hot cold, salads omg everything, Ice creamn 4 flavours spuds (have a mixed grill Roast, Mash, Spanish Spuds & Mash :) You will not be dissappointed Hotel room spotless, aircon very easy to use ( most hotels aircon never work properly) Fridge, Kettle, Plenty 2 point sockets everywhere. Yes we are going back in March(booked) and again later Brendan & Jayne Byrne

my partner brought me here for my 40th birthday and were currently still.here , the hotel and the grounds are spotless as are the pools , lovely big pools the gardens surrounding the hotel are lovely , the indoor pool is lovely , the staff are friendly and the pool bar guy sorry I can't remember his name is very good staff playing games by the pool with adults and kids, the onsite shop sells lots of things the apartments ye maybe a little dated but our one is perfect for us everything we need and comfy beds. it's around a 10 minute walk down to to the beach front which is immaculate and stunning good restaurants we found a pizzarie and it's the best pizza we've ever had. we would definitely return to this hotel it's around 30 minutes from the aiport not far at all we are pleased we come here

Our 6th stay at Palmeras Garden. Wonderful as ever, very friendly staff. Lovely clean bungalow. The pool area is great, NO reservation of sunbeds (although a few selfish people still did). Nice and quiet, not really for party people. Great food and drink from the pool bar and Bar Arena in the complex, good prices too. We will be back again soon.