Odkryj pobyt w mieście Ecclesfield

We stayed in March 2024 had a good experience then, but this visit last weekend 11th May 24 was very disappointing we found the room dirty with insects crawling around under the bed, we asked to change room which we did but found the same problem which i pointed out to the night receptionist, he came up with a 3rd room clean luckily at midnight, now very tired we slept well and spoke to reception at check out who offered us a complimentary Breakfast which was nice but doesn't make you want to return again if the rooms are presented to you so dirty please see photos i did write to the hotel manager on 13th May but as yet have received NO reply

Unfortunately had a terrible experience. I booked a viewing for a wedding a few days ago, arrived to be told by the receptionist that the member of staff I needed was in a meeting and that she would be out soon. I was expecting to be waiting for around 5/10 minutes max. Almost 30 minutes later I just left. I explained to the receptionist I had been waiting for 30 minutes, and to be fair she was a young girl and it wasn’t her fault, she apologised and advised that the meeting had ran over. I appreciate things like this can happen, however 30 minutes? To be just shoved in the bar area, not offered a drink and then not receive an email or any kind of acknowledgement after the fact that this was TERRIBLE customer service?! I wouldn’t advise anyone to book a viewing for a wedding here, they obviously don’t need the business. Rude and ignorant. It was a 50 minute round trip for me too!

The hotel is very clean. In the morning, I went to the restaurant through the beautiful English garden. It felt very good. In addition to regular coffee and drinks, the breakfast was quite good. The front desk is so-so. It is about 5-6 stops by rail from the University of Sheffield. It feels a little bit remote. There is a large supermarket/parking lot nearby. From the station, pass the supermarket back to the hotel. There were some fast food a few hundred meters behind the hotel, but we did not go.

We only visited the bar and did not stay overnight but I can honestly say we’ve never had such a welcome as we did there. There was a gang of us from North Wales staying local for my brothers 60th and decided to go out for the afternoon Aug bank holiday Sunday and boy were we glad we did. Seriously all the staff and locals could not go enough to welcome us and to ensure we had a great time. I. Met some lovely characters outside and learnt more about the local area. Ellie was amazing and allowed me access to the disabled toilet as I was struggling with a limb complaint. The pub was so busy as live music was on during the afternoon but we never waited long at the bar as they were so efficient. The beers was a fab pint and they even arranged taxis back for us all. It was lovely to have a brief chat with Jackie who again couldn’t have made us feel more welcome if she tried. Great afternoon of beer, laughter, chatter, horse racing, music……. What more could we have all asked for!!! Thank you all so much and fingers crossed we will be back to see you one day!!! 🤞

I stayed here whilst in Sheffield last month. Although it was cheap and cheerful it had everything I needed. It was clean and there was food available for breakfast which I did not expect. I got very chatty with one of the staff and he was brilliant to talk to. Would definitely use again if in Sheffield.

Very close to the town centre. The lack of parking is not really up to the hotel since it’s down to the location, however. I would have liked some sort of parking discount to nearby parking spaces. Good breakfast with a wide range despite being a “Budget” hotel. I was quite happy to see that.