Odkryj pobyt w mieście Canton

Checked in and went to room, smelled like smoke, dirty rags, poop in toilet, and dirty sheets. Went to front desk told them and put us in another room. The other room, the walls were falling apart, mold on bathroom ceiling, broken bed. Pool was closed, elevator broken, other family member had to stay in another room because elevator was broken and couldn’t climb stairs. No breakfast, just a packet of hot cereal and cold cereal. Ice machine not working, and while there, they painted two sets of stairs, and since elevator was broken, had issues getting to room. Hotel is falling apart and not sanitary. The only good thing was the staff is excellent! Do a major fix on hotel and keep the great staff.

The employees at this Hotel are super friendly and Hospitable. They ALL speak to you. They made me feel very welcome. Tammy was one of the sweetest. I was sitting in their lounge area and couldn’t help but over hear her interact with all the guest. I thought, ‘she has really found a job that makes her heart sing. She is truly in the right job with her personality.’ Francis was friendly with me too. After she set up the breakfast items, she was curious about what I was working on and I asked her to allow me to explain it to her. Little did she know, she helped me get a little nerves out since I was preparing for a presentation that I was about to do with a local business nearby. Pros: Friendly professional Service, clean everything, feels like home away from home. Cons: the Hotel is currently under construction, but it did not matter because they don’t put you in rooms near the construction.

Due to unfortunate circumstances. My family and I have been staying here for a few months. Tabitha Elise Dan Donna Mary Kathy. Have made our stay a lot easier. Everybody is extremely helpful. The one problem that we did have was taking care of immediately.

I stayed at the extended stay in canton. i was in rm 131 for over a month my stay has been beyond fantastic and the stay is beyond amazing to me!! the GM Angela and front desk lady chris and maintenanca man brandon went above and beyond to make my stay amazing... p.s brandon has a amazing smile!!! Thank you for the memories Pam Pennybacker

I don't think I ever had such a bad experience at a Marriott hotel. Front desk told me they couldn't find my reservation and even when I showed them the confirmation I got from Expedia they couldn't care less. I called Expedia and their customer service tried to get in touch with the hotel staff. I could hear the phone ringing but the front desk lady would just walk away when it rang. I told her that's Expedia calling to clarify my reservation but she was flat out rude and said that's not the hotel's problem. I asked for a manager, she told me the manager will be there at 6am tomorrow so I can come back then. All of this, while I was at the hotel, late at night, with a hungry and tire toddler. She didn't care and you could tell she hates her job. Half an hour later, the ”absent” manager turned out was actually around. I approached him and, while he was a little more (not much) polite than the front desk lady, he wouldn't want to help and kept on blaming Expedia (he, as well, refused to take call from Expedia escalation manager who was trying to help locating the reservation). It was obvious they have an issue with Expedia, however, they were punishing the customer for that. Eventually Expedia made another reservation with me on the phone and they couldn't claim there is no reservation. The whole check-in experience took 2 hours. Check-out wasn't any more pleasant but there wasn't much there with the exception of the $4.95 fee which they insisted on charging for premium internet, although I tried to explain that, for a Platinum member, premium internet is free.

The location is good, except for the slightly smaller price in the hotel, it looks pretty clean. There are fewer types of breakfasts than domestic ones, but it is a problem for Chinese to eat in the US for a short time.

i walked in and there was a line of like 20 people and the dude with the dreads was goin crazy had everyone in and out in like 10 minutes. he deserves a raise. He was cutting up and filling up the schedule within no time. GIVE THIS MAN A RAISE!

Great stay. Room was clean, hotel well kept, staff friendly, no dripping facets or worn down areas in room, breakfast was average, no smell of **** in room or hall way, we didn’t get a chance to use there pool but if the hotel is as clean as the pool I’m sure it was nice. Will stay again when in the area