Hotele w Dubuque

Top tier service !

Horrible! Stay away from this hotel!! Stayed 6/9/2022 through 6/13/2022. GM Kimberly Paxton and Operations Mgr Derek Autobee refused to address noise issues (I got zero response from either of them on the messages and 2 emails I sent during our stay) even though I asked daily to speak to a manager and to be moved. Why would they leave their business cards on the counter if they don’t want to be contacted? Tia at the front desk was not helpful when I asked to be moved to another Holiday Inn Express (she offered to give me the phone number so I could call them myself claiming they are not the same company). Owen repeatedly told us stories and did not follow through on one single thing he promised (new room, points, etc.). On Sunday he was completely confused and kept telling us how tired he was (join the club, we were exhausted!!). There was some kind of kids baseball tournament over the weekend with hundreds of screaming kids at all hours in the hallways. Plus we were situated next to the elevator even though our profile asks to be away from the elevator. One of the vending machines was extremely noisy. Our room key had to be replaced 5 times. The breakfast buffet was ravaged and packed with kids. We saw the kids handling the muffins and danish; touching them and putting them back… ick!! We tried to no avail to find another hotel. Had we been made aware a few months ago that they were hosting an event we would have had plenty of time to find a different hotel but we didn’t know until we walked in and experienced the zoo. The lack of hospitality and courtesy by this staff was a huge disappointment. We traveled a long way for a wedding and our stay was completely ruined. I have recorded some of the noises, any single one of them would be unbearable, imagine the yelling, elevator and vending machine all screaming in symphony…

We travel a lot and stay at many places. We wanted a sample of a bed and breakfast and a more traditional stay while going to our Godchild's wedding. It is an older Victorian house with about 15 rooms, which does give breakfast. Here are a few items that need to be attended to to bring this facility up to par. The wallpaper in our room and the hallways were starting to peel away and instead of gluing, they put matching tape to hold it together, there were stains on the rugs in our room and holes in the carpet in the halls. On each floor, the fixtures, old as they be, did'nt have matching bulbs, or many bulbs were missing. So the lighting was off. The shower caulk in our bathtub was moldy. The left handle on the sink was loose and came off. The ceiling above our bed was patched and not repainted so there were two different colors. The chairs were antique, for the ambiance, but they could not be sat on. The owner needs to put more money into restoring this location. Also, communication with the bed and breakfast was different. Every time I would call, the owner would just text me. I had to get all the info, and codes to get into the place by text. It would have been nice to get this info ahead of time and maybe have a copy in the room as well as how to use the TV, because it was apple tv. Also, there is no AC in this old house, which we understood, but there were portable AC units in halls and rooms, we were hoping that the electric panels could take all of these plug ins, along with microwave and refrigerators in the rooms. No one is ever at the front desk, you can only text him to talk. Not personable, I understand because of covid, but we felt that we were let alone in the house with no one at the desk. He just told us that we can text if we need anything. I had to text and ask for my receipt after I got home. I probably would not stay here again. Needs work and better communication.

With a stay at Quality Inn Dubuque on Hwy 20 in Dubuque, you'll be within a 5-minute drive of Kennedy Mall and University of Dubuque. This hotel is 3 mi (4.8 km) from Loras College and 4.1 mi (6.5 km) from Five Flags Center.Enjoy the recreation opportunities such as an indoor pool or make use of other amenities including complimentary wireless internet access.A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.Stay in one of 51 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.

Well had dirty towels in our room garbage in baskets which weren't from me, a bed that didn't look like it was changed, and the potatoes Saturday morning were cold and undercooked

This hotel was pretty nice. Our room was comfortable and clean. The front desk staff was not overly friendly with the exception of the young lady that checked us out (Roy). I was a little put out that there was no type of room service even though they have a full service restaurant in the hotel. The pool area was depressing. The hot tub was out of service but even if it had worked I think it fit maybe 2 people. It was tiny! We did feel like we were the odd people because we were NOT traveling with a dog. I have never stayed in any hotel with so many dogs. We even had barking in the hallways a couple of times on the 4th floor. The highlight was our waiter out by the firepit. I wish I had gotten his name. He was awesome!

Located in Dubuque, Hilton Garden Inn Dubuque Downtown is near the airport, a 4-minute walk from Q Casino and 9 minutes by foot from Mississippi River. This casino hotel is 2.1 mi (3.4 km) from Loras College and 2.4 mi (3.9 km) from Five Flags Center.Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a fitness center and a sportsbook. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a picnic area.Enjoy American cuisine at Great American Grill, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Dubuque? This hotel has 1200 square feet (111 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 116 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 37-inch LCD televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

We were there for one night. Our reservation had been made by someone else, on their credit card. When we arrived, we were placed in a room with two queen beds that was really cramped. Since the hotel didn't have hardly anyone there, I called the front desk and asked if we could be switched to a single bed room. I was told no, a double had been booked. I even offered to pay the difference for a single room if needed, and again was told no (since the reservation was made by someone else). This seemed like a simple request, and the hotel had few people in it. I was very respectful and didn't think it was an unreasonable request, but the staff clearly didn't want to deal with it. Overall, the facility is dated but we found it to be clean and in a convenient location.

We had a one night stay here on a 10-day Midwest road trip. Our room was very comfortable and spacious, the breakfast, which was in the connected Old Chicago, was delicious, and the staff was very helpful and courteous. We didn't get to use any of the amenities, but they looked nice as well. The extra charge for our dog was $20/night, which was very reasonable. Since we arrived late after a long drive and some hiking, it was very convenient to have the Old Chicago connected to the hotel, and their patio is also dog friendly.

With a stay at MainStay Suites Dubuque at Hwy 20, you'll be centrally located in Dubuque, within a 10-minute drive of Diamond Jo Casino and Mississippi River. This hotel is 1.9 mi (3 km) from Kennedy Mall and 2.8 mi (4.5 km) from Bell Tower Theater.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features a television in a common area, barbecue grills, and a vending machine.A complimentary continental breakfast is included.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Dubuque? This hotel has 240 square feet (22 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 75 guestrooms, featuring kitchens with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.