Hotele w Ecully

Fantastic service from local management (Nicolas & Loic) in helping to correct a digitally manufactured overcharge. I was scrolling my phone to book a stay at the Campanile in Villefranche sur Saone & just before selection the page loading changed (often & irritatingly!) so that I accidentally selected the Ecully hotel. On phoning the central Campanile Management hub within minutes of the accidental mis-selection, I was met with a ”Computer says NO” type response. The woman could read off her screen exactly what had just happened but ”couldn't help me”. Fortunately the strategically sighted humans (named above) were far more honourable and flexible. They listened to my story & refunded me the full amount that I had accidentally paid them. Great kudos! 👌 Will certainly stay there if travelling to Lyon in the near future. I did manage to book the Campanile at Villefranche sur Saone stay by the way 😊

Hotel is in a quite location outside of Lyon with good grounds. Rooms are small but very clean and comfortable. Breakfast is good without being exceptional. Reception closes early at weekends but key code is given and instructions are very clear.

Hotel Charlemagne is a great hotel. The location was in an esplanade district directly in the route of all public transport. We took a tram to the train station, and the bus to the tourist sites- direct route. There is plenty to eat in the area, with a mall about a 10 min walk. Across the street is a self service all included laundry, very helpful for long trips. Some restaurants in the area close outside the peak hours- mostly 3-6. The staff was very friendly and the bar tender made a great mojito.

The hotel is very comfortable and comfortable. Room with a pleasant balcony. I strongly recommend this hotel.

I had previously left a negative review, as it was taking months for the hotel to refund us and I felt like I had run out of contact methods. The refund has finally been completed, thank you Helene. Hopefully once tourism begins to recover from COVID-19, we can build a relationship as we would like to bring groups to Lyon and stay with you.

WOW WOW WOW Only description fitting for this amazing oasis just off the A6 !!! From seconds of arriving we were made to feel welcome and valued….. our room was outstandingly comfortable with everything we needed,the hotel is exquisite and beautifully designed and then of course the fabulous history behind it !! Grounds are relaxing and beautifully kept, restaurant stunning and breakfast next day was just as fresh as fresh could be and all served by friendly attentive staff we didn’t rant to Kesteven and will be top of our list to return one day ….beyond fabulous and perfect for a total relax after a long motorway trip !! Ecully itself is very beautiful too x

We enjoyed our stay here. On the plus side: superior double very spacious. Aircon worked. Bed very comfortable with good quality linen. WiFi good. Water and coffee machine. Lift made access to upper floors easy. Lovely bathroom with good quality towels. Staff charming and efficient. Communication good. Great location - right in the middle of Presqu’ile, loads of restaurants, bars nearby and easy to get to all the sights. Ten mins by taxi from Part Dieu. Good price/value for money. Not so great: very little storage space. Shower floor slippery - not good if you have balance is not great. Had to put a towel down. Some things looked a little tired and in need of some tlc. Can’t comment on breakfast. The breakfast room is down a spiral staircase which I couldn’t manage. Never mind. Got a good breakfast elsewhere. On balance would recommend this hotel. Thank you for our stay.

Traveling as a family of 3, we booked the Executive Suite with the terrace, a double bed and a convertible sofa bed. Our arrival around 1:00 a.m. went well, a call to the hotel the day before allowed us to learn the protocol to follow for late arrivals 👌🏼 The terrace was perfect for morning coffee, minus the coffee but I'll come back to that later. Breakfast (literally) available downstairs next to reception, in fact the ladies at reception were very friendly. Unfortunately, that's where the positives end; neither sheets nor covers could be found for the sofa bed, the mattress of the latter being very yellow I preferred to transform it back into a sofa and sleep that way although it has a large recess in the middle. No coffee machine in the Executive Suite, at least yes: there is a Nespresso in the central cupboard of the kitchenette but no capsule. Impossible to order anything via the application that they offer to scan either, nothing was available for the big day so you have to plan coffee for the next day? The shower handle is on a half-broken bracket but it works 🤷🏽♂️ Oh and I almost locked myself in the airlock trying to open the door for my father, since you need the card to have electricity, be careful with the magnetic card.

At a guess, we have stayed at this Hotel 8-10 times over the past years. I am sorry to say that after our last experience, we will never stay there again. As a 5 Star Hotel, it was slipshod and dissappointing. On arrival, at 16.45 there was nobody on the Reception Desk, but there was a sign which said ” There is nobody on Reception at present, please take a seat and wait ! There is still construction works going on at the adjacent ****** and there are now only 4 parking spaces for guests. which includes one for disabled and one for electric car charging. The only parking is an unattended open car park some 800 metres from the Hotel and I was not prepared to leave a £200,000 car loaded with luggage, laptops, phones and personal items there. The Receptionist agreed that I could occupy a disabled person's bay on the proviso that he could move it if required. The suite on the mezzanine floor was fine apart from the following;_ - Only 5 TV channels none English. - No Notepad or pen. - No list of Telephone numbers to call reception or room service. - Ony 2 towels for 3 persons, when charged extra for 16 year old granddaughter to stay in the suite. Same for Glasses, cups, Tea bags milk. Just 2 for 3 persons. - The Wifi was awful and kept logging you off. Later found out that you could log in using any old name name and email address you cared to enter ! _ One Loo roll ,part used and no spare. - A Huge Stag Beetle was discovered on the sofa and at that point we had not opened the doors to the balcony. We were aware that the main Restaurant would be closed on the Tuesday that we arrived ,but shortly before we left England I received an email that room service would not be available either but we could have a cold meal in our room.Oh well onwards and upwards ! The cold meal turned out to be a choice between smoked salmon, cheese or cold meats each served with bread and butter. No desserts, not even Ice cream. Anyway, we opted for 2 salmon and 1 cheese. After a long wait, the receptionist knocked on the door with the salmon and cheese and a basket of bread which he had himself prepared and it comprised a single baguette cut up into slices and 3 pats of butter. The salmon was just as if it has come out of a packet and there were 6 miserable slices of 3 different cheeses. The cost for this gastronomic extravaganza was €127.00 which included Room service and a warm bottle of white wine( No Ice bucket either). Total cost for a nights stopover with breakfast with hard sausage and rubber bacon was €603.60. Sorry Pavillon, don't expect to see me again.

I have randomly selected this hotel and it turned out to be a great choice. We were pleasantly surprised by the hotel. quiet area, clean, at walking distance to Croix rousse. rooms are super comfy and the bed is amazing. Perfect choice for business or leisure travel. Reception team is very helpful and friendly.