9Hotel Paquis

"The neighborhood is a little intimidating on arrival, but everything went very well. The spa is great, the breakfast is also great, the staff is excellent, and the price is very reasonable."

Hotel President Wilson, a Luxury Collection Hotel, Geneva

"As a frequent traveler and a loyal guest who stayed at this property just a month ago (and multiple times in the past), I am deeply disappointed by my recent experience at the Hotel President. For a 5-star luxury property under Marriott’s The Luxury Collection, the lack of coordination, basic manners, and professional management was simply unacceptable. I booked this hotel specifically for the pool, as I work during the week and wanted to relax due to the very hot weather. I arrived on Friday at 1:00 PM with a friend of mine. I was told my room would be ready at 3 PM but that the pool was fully available till 6 PM. However, when I went to the pool at 3 PM, I was abruptly told it was closed for a private event. Not only was this a major breach of contract—since I paid for a service that was denied to me without any prior email notification—but the pool staff literally laughed in my face when I expressed my frustration. I immediately complained at the reception, but nothing happened. No goodwill gesture, no message, no accountability until the following day, when I received a rigid email (in French and not in Italian or English) from the Assistant Front Office Manager (I would have expected at least the General Manager or Guest Relations to handle this). In the email, he stated he was available to discuss the "inconvenience" but only until 4:00 PM, instructing me to come to the reception. In a luxury hotel, the staff adapts to the guest’s schedule, not the other way around. If a manager’s shift ends at 4 PM, a proper handover to a colleague must be guaranteed for guests returning later. Because I did not reply to this unprofessional email, the Assistant Front Office Manager took it upon himself to interrupt my lunch at the pool on Saturday. Without asking for permission, he approached our table, delivering a scripted apology and offering to cover the cost of the lunch. While a complimentary lunch is the bare minimum in such a situation, interrupting a guest's private dining moment without authorization is a huge breach of etiquette. Later that evening, we returned to our room to find four macarons and a generic letter from the General Manager with a printed signature (!!!)—a completely impersonal and tone-deaf gesture. The letter vaguely mentioned they would "take care of things" for our room, which meant absolutely nothing. To top it all off, during checkout, the receptionist was completely clueless about the entire situation. We were asked the usual standard question, "How was your stay?", and handed the full bill without a single cent of discount or a real apology. This exact same pool issue happened to me a year ago at this property. It is clear that the President operates with a mid-range hotel mentality while charging luxury prices. Paying for amenities that are unavailable without prior notice is legally questionable, but the way the management handled it is what truly ruined the stay. I will seriously reconsider returning here."

La Réserve Genève Hotel & Spa

"One word: Fabulous!! Can’t wait to be back.. best hotel spa in Geneva. Really recommends it.. the loti is also very cozy and Chef Brial is incredible"

Floatinn Boat-Bnb

Novotel Genève Centre

"The room was very spacious. I arrived a little after 1 PM and they immediately gave me a room, which happened to be a large corner room. The location is excellent, though it might be inconvenient if you have a lot of luggage, as it's downhill all the way from the train station, making the return trip quite tiring. There are many Asian food options nearby, including a particularly good Korean restaurant called Gangnam, I believe. All in all, Geneva is great and well worth a visit!"

Hôtel Bristol Genève

"Really good. Location is Center of Geneva. Very large bed."

IntercityHotel Geneva

"Całkiem niezły. Bardzo dobra lokalizacja, blisko lotniska, więc dojazd był łatwy. Jak na Szwajcarię, cena była naprawdę przystępna. Pokój był mały, ale udało nam się otworzyć dwie duże walizki. Bardzo dobrze."

Mandarin Oriental, Geneva

"I much preferred the peace and quiet here. It's very close to the train station, shopping malls, and the lakeside. The Japanese restaurant and the Club lounge are of an exceptionally high standard, and the staff are extremely professional."

Hotel Geneva by Fassbind

"Great easy location for a stopover in geneva, will go again."

Hotel Suisse

"Utilitarian and convenient. Othing extraordinary but precise, Swiss style. Would recommend anyone wanting a good, clean, well located hotel that charges fairly."

Ibis Budget Genève Palexpo Aéroport

"Była w świetnej lokalizacji (tylko 20-min spacer z lotniska i jest bezpośredni autobus z lotniska). Jedynym zniżką jest śniadanie - bardzo mała opcja niestety."

Ibis Genève Centre Nations

"decent hotel do pobytu z pożytecznymi pracownikami. pokój był czysty. łatwy w znalezieniu lokalizacji"