Hotele w pobliżu: Nhà Thờ Giáo Họ Vạn Phúc w Hanoi

The location is very convenient when going sightseeing. The hotel is located in a narrow alley about 20m from the big street, but the surroundings are safe. On the contrary, it does not face a big street, so you can't hear the noise of cars or motorcycles. The service is general, but considering the price, it can be said to be a very good service. There is also a feeling of cleanliness.

Room with the same cleanliness as major Japanese chains. Still, the room is larger than a Japanese business hotel. There is a sink and a medium size refrigerator, which is also suitable for a certain long stay. There is a large bath and sauna on the rooftop. It is necessary to be careful because the time is limited, but the weekend is a little extended. The relaxing room has three automatic massage machines, small with running machines, but also a fitness room. When I stayed, the cost performance is quite good at 5000 yen per night. The restaurant on the first floor is recommended for breakfast. When you are tired and don't go out, you can also take lunch and dinner at another price.

What a lovely hotel. We landed on our first day in Hanoi at this lovely property, just overlooking the lake. Its a nice, calm, quaint area with cafes and restaurants around. The rooms are spacious, best amongst all the other hotels that we stayed in.. The room, bathroom has a luxurious and Victorian kind of feel. The staff at the reception, entrance also at the breakfast restaurant were very helpful. The breakfast is also very nice, lot of variety.. thoughtful to have a little Indian food counter for breakfast. All in all we had a great stay. Thank You.

Peaceful oasis in the midst of chaos outside Beautifully furnished Friendly staff Great buffet breakfast choice Lovely restaurant. Great Vietnamese food and European Star of the show is the spa. Great treatments

Great room is very clean

The service is good and there is a lot of restaurants around the place nearby , easier to access by foot or taxi

The good news - the 2bedroom apartment was excellent value - clean, spacious and well laid out. We did have to get a technician in to sort out a noisy aircon (old unit) - but this was done promptly without fuss. A huge bottle of drinking water (same size of those for water coolers) is provided - and we definately appreciated this. The apartment is also very quiet and well soundproofed. We were very happy with the apartment - excellent value accomodation wise. Customer service was OK. We interacted with three different staff and the a staff at the buffet breakfast. The three counter staff could speak good English - we had difficulty with the lady at the buffet breakfast who spoke little English. Overall service level was OK but not the best. I found that the service from the doorman the excellent - a smile and a greeting when opening the doors. Although the staff were polite, we never felt the warmth that we experienced from other Vietnamese hotels (we have stayed at a range of 4* and 5* accomodation). For example, when trying to figure out where to eat dinner, talking to the counter staff was like talking to a polite chatbot - you had to ask exactly the right question to get a helpful response. Do note that the gynm is very small - it was smaller than our apartmeent. With the 3 of us in the gym, we found it rather squeezy. It is airconditioned though and towels and water are provided. We did not use the pool. The UGLY: The hotel provides the option of a buffet breakfast at VND346500/pax (about USD 14.50 ) - which we opted for. This is served in the inhouse Japanese restaurant. You have to choose a Japanese main course from two options - and you have access to a (tiny) breakfast buffet. However, I would not recommend the breakfast - its very poor value for money and the food provided is not of a good quality standard. Not the best tastewise either. When we were told one of our main courses was not avaialble (we were there at 8am at an empty restaurant) - my wife remarked that the option of Japanese main course appeared to depend on what was leftover unsold from the previous night at the restaurant. The provided coffee was so awful that I found that the 3-in-1 premix tasted better. See the attached picture for the (tiny) range of buffet options on offer. Again , strongly recommend you avoid the breakfast buffet. The overall exterior doesn't appear to have been maintained for years. Of course this could be due to air pollution. This didn't impact our stay materially though - although it could be an eyesore for others. The hotel is well situated and West Lake is easily accessible through the hotel back gate. Its also 15min away to Lotte Metropolis via Grab cab. In summary, we enjoyed the apartment stay - but dreaded the morning breakfast. Overall - still recommended for excellent value and location though.

When I called in Da Nang and booked a car, I thought it was 350,000 dongs, so I didn't ask the price. In fact, the driver spent 800,000 dongs to pick up the car in an empty car. I felt so distressed. Although I spent more money, I still woke up this hotel was good. Lake view room is great, breakfast is good, leave Vietnam from here, thank you! Thank you for your English service at the front desk and thank you for your help.

That was a perfect place. Very kind staff overall speaking. Wonderful breakfast buffet. High speed internet which helped me a lot for my teaching and meetings. I would love to be here again. Above all, my prime king room looks exactly as in the photos and even better. In short, this place is a perfect choice. I wanted to stay here more but I was not able to extend the same type of room. The only shortcoming is that I arrived early and I had to choose between waiting 5 hours or pay one full night to check in early which was a bit unfair in my view. Once again, thanks for the perfect services provided. 🤗👍⭐️⭐️⭐️⭐️⭐️

Its good hotel in Hanoi. A bit old hotel. Rooms category for first 3 is same room. We have an issue with one room that they hv solve instantly. Location is good.