Hotele w: Harbin Central Avenue/Saint Sophia Cathedral/The Memorial Tower of Fig, Harbin

I recently wrapped up a fantastic stay from March 3rd to March 6th and couldn't be happier with my experience. What truly sets this hotel apart is the team. I want to give a special shout-out to Jenny, Mia, and Nan for their outstanding hospitality and professional service. They went above and beyond to ensure everything was perfect. I also want to extend my gratitude to the entire staff on duty between March 3rd ~ March 6th. Every interaction was met with a smile and a genuine ”can-do” attitude.

Here's a 5-star review paragraph for a hotel: ”From the moment we arrived, we were enveloped in luxury and impeccable service. The staff was incredibly welcoming and attentive, making us feel pampered throughout our stay. Our room was a haven of comfort, beautifully appointed and spotlessly clean. Every detail, from the plush bedding to the stunning views, exceeded our expectations. The hotel's amenities was perfect . It was a truly unforgettable experience, and we can't wait to return!”

Pros • Large room with full smart automation for curtains, air conditioning, lights, and TV via tablet • Daily refill of water and tea, except one missed day • Towels changed every day, even during winter • Halal restaurant nearby. Search 兰州手工牛肉面 on Tencent Maps • Convenience store beside the hotel for snacks and water • Walkable from Shangzhi Station with many nearby food vendors • Luggage storage available • Food delivery allowed directly to the room door • Taobao and Pinduoduo parcels accepted by the hotel • Lobby staff are consistently friendly, smiling, and welcoming • Housekeeping staff are hardworking and attentive Cons • Cigarette smoking issue. Smoke entered the room through the bathroom exhaust fan at night • Cigarette smell present on the 3rd-floor hallway despite a non-smoking policy • Hotel is labeled non-smoking but an ashtray was placed in the room • Street outside is dirty and the hotel entrance is hard to find without checking reviews in advance

This hotel's location is excellent and very convenient, making it an ideal choice for first-time visitors to Harbin for sightseeing, photography, and tasting local cuisine. Less than 3 min walk to central street. The hotel's front desk and room service staff are very friendly, courteous, and easy to communicate with, readily fulfilling any requests. Basic amenities and necessities are readily available and in good condition. Overall, it offers good value for money and a comfortable stay. Family Room has excellent toilet and bathroom design with sufficient privacy and place to hang clothes. Even has humidifier which was good as the air could get really dry here. The hotel knows travelling needs of family well. If there is bidot and vanity mirror would be bonus.

Location is at central street which is extremely conveniet for shopping, sight-seeing and dinning. It is just 1 street across a charming russian restaurant which serve flavourful vegetable soup and hearty meat dishes. Room is family type for 3 persons and with dry and wet shower and bath. Served simple breakfast and supper.

This was altogether a very nice hotel. It’s conveniently located next to Harbin’s Main Street. The hotel is charming, with decoration that looks out of a Russian novel. The rooms are clean and comfortable. The room wasn’t too clean and it smelled a bit of smoke, we requested to change the room and the staff was very accommodating. I think the best part of my stay was the hotel staff, everyone was polite, helpful and lovely. It definitely made my experience better. Special shoutout to Yangyang, who was extremely friendly and helpful throughout my stay. 这是一家非常不错的酒店。它地理位置便利，紧邻哈尔滨主街。酒店很有魅力，装饰仿佛出自俄罗斯小说。房间干净舒适。房间不太干净，还有点烟味，我们请求换房，工作人员非常配合。我觉得我住宿中最棒的部分是酒店工作人员，每个人都很有礼貌、乐于助人且非常友好。这确实让我的体验更好了。特别感谢杨杨，她在整个逗留期间都非常友好和乐于助人。

My recent trip to Harbin led me to the Qiuguo Hotel on Central Street, and what truly impressed me wasn't just its fantastic location, but the incredibly thoughtful and warm service. The entire experience was exceptional, and I wholeheartedly recommend it! The hotel is right next to Central Street, making shopping and getting around incredibly convenient. But what really stood out was the staff's genuine attentiveness. From the moment we arrived, the front desk staff greeted us warmly and handled check-in efficiently and patiently. Knowing we were out-of-town visitors, they proactively offered detailed advice on local attractions and dining recommendations, even providing helpful tips for getting around. Their attitude was gentle and sincere, completely devoid of any commercialized pretense. Throughout our stay, every service detail made us feel incredibly welcome. Housekeeping was prompt; whether we needed extra amenities or just had a simple question, staff responded and took care of it immediately. The cleaning staff were thorough and responsible, changing linens promptly and maintaining excellent hygiene. They were patient and accommodating with any requests, making our stay both secure and comfortable. The hotel's thoughtful, guest-centric services were a huge bonus. With our heavy luggage, staff readily offered to help carry it. After check-out, we could store our bags for free, which was perfect for continuing our exploration. The lobby also provided complimentary water and snacks, a welcome respite when we needed a break. There was no aggressive upselling at any point; the service was discreet yet attentive, never intrusive, but always there when needed. From the front desk and housekeeping to the support staff, everyone demonstrated high professionalism, handling tasks expertly and interacting genuinely, always prioritizing guests' needs. The rooms were clean and tidy, the environment quiet and comfortable, and combined with the perfect warm service, the value for money far exceeded expectations. For anyone visiting Harbin, choosing Qiuguo on Central Street is an excellent decision. Its prime location, comfortable environment, and meticulous, considerate service make for an exceptionally pleasant journey. I'll definitely choose this hotel again on my next visit to Harbin and sincerely recommend it to all my friends coming to the city!

Before I set off to Harbin, I made a lot of hotel guides. Because I took my parents out to travel, I finally chose this all-season. I thought it was newly opened and very close to Central Street! From the day of check-in, I felt that the staff were super good, very patient, everyone was very kind, especially praise! Arranged the room for us according to our needs, and also helped us upgrade the room. The internal facilities are also great, very clean, large space, and you can see the exterior! If you come to Harbin next time, you don't need to look at other hotels, you definitely prefer this whole season! Bring your parents out, parents like this hotel very much!

True Go Hotel, Harbin – Comfortable and Thoughtfully Managed While the reception area felt a little cluttered, the rooms themselves were very clean and comfortable. The location was excellent, just about 200 metres from a food street, making it easy to find meals and explore the area. What really stood out was the service. The reception team was efficient, friendly, and genuinely helpful. Even though the hotel is not large, they had a concierge who assisted us with purchasing attraction tickets and arranging transport to various places of interest. It was extremely cold during our stay, but the hotel really took care of guests. They provided free heat packs for those who were not fully prepared for the weather, which was a thoughtful touch. There was also free ice cream at the reception that guests could help themselves to — a small but delightful surprise. The room came with a humidifier, which made a big difference in the dry winter air. Thanks to the helpful staff, we were still able to visit places like Tiger Park and Volga Manor comfortably despite the freezing temperatures. Overall, a warm and well-managed hotel with thoughtful touches that made the stay much more comfortable. A great choice for anyone visiting Harbin, especially in winter.

Our family of three, with a two year old daughter stayed for eight nights (28.12.25-05.01.26). Xiao Shuang from the Hotel was extremely helpful and organized a pickup at the airport prior to our arrival. After we got at the hotel in the evening, we came to realize that one of our suitcases was missing.  Xiao Shuang had multiple calls with the driver and the airport authorities and in no time the suitcase was found. She organized a vehicle to deliver it to the hotel. The suitcase was delivered at the hotel the same evening!  Everyone at the hotel was very kind - especially to our daughter and very professional! Everyone was helping fast, regardless of the request!  Xiao Shuang helped us get tickets for the Ice World on a very short notice over WeChat. For our first walk outside in the cold we received a gift for our daughter - warm pads for the feet and body!  On the day of the checkout our family received a goodbye gift!!! We thank everyone at the reception, housekeeping and at the restaurant, especially Xiao Shuang for the lovely stay and the wonderful memories from Harbin! 谢谢🙏！