Hotele w: Harbin Railway Station/Gogol Street/The first affiliated hospital of H, Harbin

I recently wrapped up a fantastic stay from March 3rd to March 6th and couldn't be happier with my experience. What truly sets this hotel apart is the team. I want to give a special shout-out to Jenny, Mia, and Nan for their outstanding hospitality and professional service. They went above and beyond to ensure everything was perfect. I also want to extend my gratitude to the entire staff on duty between March 3rd ~ March 6th. Every interaction was met with a smile and a genuine ”can-do” attitude.

Pros • Large room with full smart automation for curtains, air conditioning, lights, and TV via tablet • Daily refill of water and tea, except one missed day • Towels changed every day, even during winter • Halal restaurant nearby. Search 兰州手工牛肉面 on Tencent Maps • Convenience store beside the hotel for snacks and water • Walkable from Shangzhi Station with many nearby food vendors • Luggage storage available • Food delivery allowed directly to the room door • Taobao and Pinduoduo parcels accepted by the hotel • Lobby staff are consistently friendly, smiling, and welcoming • Housekeeping staff are hardworking and attentive Cons • Cigarette smoking issue. Smoke entered the room through the bathroom exhaust fan at night • Cigarette smell present on the 3rd-floor hallway despite a non-smoking policy • Hotel is labeled non-smoking but an ashtray was placed in the room • Street outside is dirty and the hotel entrance is hard to find without checking reviews in advance

This was altogether a very nice hotel. It’s conveniently located next to Harbin’s Main Street. The hotel is charming, with decoration that looks out of a Russian novel. The rooms are clean and comfortable. The room wasn’t too clean and it smelled a bit of smoke, we requested to change the room and the staff was very accommodating. I think the best part of my stay was the hotel staff, everyone was polite, helpful and lovely. It definitely made my experience better. Special shoutout to Yangyang, who was extremely friendly and helpful throughout my stay. 这是一家非常不错的酒店。它地理位置便利，紧邻哈尔滨主街。酒店很有魅力，装饰仿佛出自俄罗斯小说。房间干净舒适。房间不太干净，还有点烟味，我们请求换房，工作人员非常配合。我觉得我住宿中最棒的部分是酒店工作人员，每个人都很有礼貌、乐于助人且非常友好。这确实让我的体验更好了。特别感谢杨杨，她在整个逗留期间都非常友好和乐于助人。

True Go Hotel, Harbin – Comfortable and Thoughtfully Managed While the reception area felt a little cluttered, the rooms themselves were very clean and comfortable. The location was excellent, just about 200 metres from a food street, making it easy to find meals and explore the area. What really stood out was the service. The reception team was efficient, friendly, and genuinely helpful. Even though the hotel is not large, they had a concierge who assisted us with purchasing attraction tickets and arranging transport to various places of interest. It was extremely cold during our stay, but the hotel really took care of guests. They provided free heat packs for those who were not fully prepared for the weather, which was a thoughtful touch. There was also free ice cream at the reception that guests could help themselves to — a small but delightful surprise. The room came with a humidifier, which made a big difference in the dry winter air. Thanks to the helpful staff, we were still able to visit places like Tiger Park and Volga Manor comfortably despite the freezing temperatures. Overall, a warm and well-managed hotel with thoughtful touches that made the stay much more comfortable. A great choice for anyone visiting Harbin, especially in winter.

Good Hotel, with good price, clean and silent! Maybe you may found the hotel with the name “Aulicar Hotel”! It’s the same! Have frigobar and amenities in the room! Good sound and whether isolation! Breakfast is “ok”! Works pretty well!

Our family of three, with a two year old daughter stayed for eight nights (28.12.25-05.01.26). Xiao Shuang from the Hotel was extremely helpful and organized a pickup at the airport prior to our arrival. After we got at the hotel in the evening, we came to realize that one of our suitcases was missing.  Xiao Shuang had multiple calls with the driver and the airport authorities and in no time the suitcase was found. She organized a vehicle to deliver it to the hotel. The suitcase was delivered at the hotel the same evening!  Everyone at the hotel was very kind - especially to our daughter and very professional! Everyone was helping fast, regardless of the request!  Xiao Shuang helped us get tickets for the Ice World on a very short notice over WeChat. For our first walk outside in the cold we received a gift for our daughter - warm pads for the feet and body!  On the day of the checkout our family received a goodbye gift!!! We thank everyone at the reception, housekeeping and at the restaurant, especially Xiao Shuang for the lovely stay and the wonderful memories from Harbin! 谢谢🙏！

My recent trip to Harbin led me to the Qiuguo Hotel on Central Street, and what truly impressed me wasn't just its fantastic location, but the incredibly thoughtful and warm service. The entire experience was exceptional, and I wholeheartedly recommend it! The hotel is right next to Central Street, making shopping and getting around incredibly convenient. But what really stood out was the staff's genuine attentiveness. From the moment we arrived, the front desk staff greeted us warmly and handled check-in efficiently and patiently. Knowing we were out-of-town visitors, they proactively offered detailed advice on local attractions and dining recommendations, even providing helpful tips for getting around. Their attitude was gentle and sincere, completely devoid of any commercialized pretense. Throughout our stay, every service detail made us feel incredibly welcome. Housekeeping was prompt; whether we needed extra amenities or just had a simple question, staff responded and took care of it immediately. The cleaning staff were thorough and responsible, changing linens promptly and maintaining excellent hygiene. They were patient and accommodating with any requests, making our stay both secure and comfortable. The hotel's thoughtful, guest-centric services were a huge bonus. With our heavy luggage, staff readily offered to help carry it. After check-out, we could store our bags for free, which was perfect for continuing our exploration. The lobby also provided complimentary water and snacks, a welcome respite when we needed a break. There was no aggressive upselling at any point; the service was discreet yet attentive, never intrusive, but always there when needed. From the front desk and housekeeping to the support staff, everyone demonstrated high professionalism, handling tasks expertly and interacting genuinely, always prioritizing guests' needs. The rooms were clean and tidy, the environment quiet and comfortable, and combined with the perfect warm service, the value for money far exceeded expectations. For anyone visiting Harbin, choosing Qiuguo on Central Street is an excellent decision. Its prime location, comfortable environment, and meticulous, considerate service make for an exceptionally pleasant journey. I'll definitely choose this hotel again on my next visit to Harbin and sincerely recommend it to all my friends coming to the city!

新開業的一家酒店，房間裝修比較新，但是房間很小，可能衹有十幾個平方，進門就是床。交通特別方便，出門走不了多遠就是索菲亞教堂。入住房間有贈送水果，但是衞生打掃的不夠細節，房間牆上還貼的有上一次客人的假睫毛，水壺裡還有水。我住的是B棟二樓的房間，靠近餐廳，早上七點左右開始餐廳進進出出關門聲音非常非常吵，還有服務人員對講機説話的聲音，非常非常吵。我是春節入住，價格幾乎是平時的三四倍，在退房的時候我要求延遲到兩點退房，前台客服不同意，我一再堅持，才同意延遲，過程就像菜市場買菜討價還價，我希望下午兩點退房，客服先是不同意延遲，然後同意十二點半，我堅持又同意一點、一點半，過程之搞笑。不過退房的時候前台還是就延時的事情給我解釋道歉，並且送了禮品。

Good location, walking distance to Songhua River and just outside is the popular Zhongyangdajie, loads of people during holiday and weekends. 15-30minutes cab ride to the famous attractions (tiger Park, ice and snow city etc.) However the room is in need of a good renovation, lots of old mouldy/brown stains, not for fussy people. But generally still acceptable for sleeping. The guy manning the breakfast place on 01 Jan 2024 seems to be an emotionless low level robot. Just looking for hotel room number and didn't even understand what I was asking, neither did he suggest how to get a breakfast ticket from the counter. Receptionist are good. Wifi connection/phone signal is very poor especially in the toilet. Would recommend if you just want a place in good location to sleep, shower and put your belongings. Not recommended if you plan to stay in your hotel for a staycay or work.

My stay this time far exceeded expectations; it definitely deserves a full five-star rating. The complimentary in-room water supply was continuously replenished, which was a thoughtful touch – plenty of water every day when I returned to the room, showing attention to detail and quality. The smart devices in the room were incredibly easy to use, with one-touch controls for lighting and curtains, making it feel very high-tech yet completely intuitive. What was most impressive was the front desk service: gentle and patient. From check-in to answering questions about local attractions, they always had a smile and responded softly and politely to every request, making me feel so welcome. With excellent hardware and outstanding service, I will definitely choose this place again next time I'm in the city.