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„Best Western Plus Hotel Chitose – Convenient Airport Stay with Mixed Service My family and I stayed at the Best Western Plus Chitose this week. The hotel is about 10–15 minutes from New Chitose Airport, and the taxi ride cost roughly $30 USD, which made travel very convenient. Our arrival experience wasn’t the strongest start. We arrived around 2:00 pm and were told our room was ready but that we would need to pay an additional fee to check in one hour early. They held our luggage while we waited in the lobby, and about 10 minutes before official check-in time they offered to let us in to our room (10 minutes early) as a “favor.” Since the room was already prepared, this felt unnecessary and didn’t set the most welcoming tone to charge us. Even simply delivering our luggage to the room while we explored would have been appreciated. The room itself was quite good. It was clean (besides couch stain and shower smudge), relatively spacious by Japanese standards, and stocked with the usual thoughtful amenities common in Japan. The beds were comfortable, and having three pillows per bed was a nice touch. The soaps also felt high quality. The TV is not placed at an angle that makes it easy to watch from the bed, only the couch but we didn’t use it or this living room area. The location is another plus, with several restaurants, Seven-11 and shops within easy walking distance. Service was somewhat inconsistent. The concierge provided a map with recommendations but mentioned being new to the area and couldn’t share much additional insight. When we asked the night desk attendant about nearby places serving Japanese soufflé pancakes for breakfast, she suggested waiting for the hotel café to open at 10:00 am, even though they don’t actually serve pancakes, which wasn’t especially helpful. Overall, the hotel is clean, comfortable, and very convenient to the airport with reliable WiFi. Just don’t expect highly proactive hospitality or detailed local recommendations beyond the basics.”

„A very modern and new hotel because the room I booked was a newly extended block. The hotel is in front of a bus stop. Comfortable stay but parking space are limited. They have a big laundry room, breakfast having choice of traditional Japanese or Western style.”

„It’s a compact hotel located near the JR station, just a few minutes walk to the hotel. There is a free shuttle service to the airport, but you have to show your intention when checking in. The reception staff is very attentive. The room is fully equipped. I will come back to stay here again when I have a chance.”

„一泊だけさせていただきました。 当日はちょうど雪が降っており、外はかなり冷えていましたが、ロビーはもちろん、部屋の中も暖かく、綺麗に清掃が行き届いており、快適に過ごせました。 歯ブラシやバスタオル、ドライヤーなど、アメニティ用品も充実しており、特に不自由しませんでした。 強いていうなら、ベッド上のコンセントがスマホの充電器、ドライヤー共にしっかり差し込んでも効きが悪く、やむなくテレビ横にあったコンセントを使いました。 総評として、気持ちよく泊まることができたので、また機会があれば泊まってみたいです。”

„The hotel room was clean, comfortable, and the hotel is located near the train station in the quieter Chitose area, which made for a relaxing stay. The staff were friendly, helpful, and provided great room service. One of the biggest highlights was the convenient airport transportation, especially a huge relief when we had to manage our suitcases in the snow. There is also a shopping mall near the hotel, along with a large shoe plaza offering many options at reasonable prices. The staff there were incredibly kind and provided excellent service, making the experience even more enjoyable.”

„Everything I need for a comfortable home as a traveller is there. The location is pretty peaceful for an introvert like me. The view outside the windows are beautiful, especially when it's snowing. The nearby convenience store also have almost everything I need. My overall experience is surreal. Thank you for the excellent service!”

„One of the best ryokans I have visited in Hokkaido There are 2x 7 feet bed (very comfy), big projector in the living room, and the in room onsen was spacious and clean! Clean and modern rooms with a smart tv The room was overlooking the snow and unfortunately lake view was blocked by the snow. Both dinner and breakfast were of top notch quality (we have tried many and they're usually very average), every dish was delicious and we were very full and satisfied. There was also a free beer to each guest every night, big selection of black teas in the lounge and free inari sushi (which was btw delicious!!!) Definitely 100%% would recommend to anyone that is looking for a last stop before heading to the airport”

„It is near to the airport. Provided free shuttle service to airport on condition , one person per piece with you. Due two of my family members have more than two cases, we have to take cab to the airport. The staff is helpful at the front desk to help me book the cab right away when I cannot book through their app.”