Hotele w Houston z Wi-Fi

Hotel location in the city center, not much to eat on weekends. And there's nothing to visit downtown Houston. There is no good green space. Fortunately, it's still close to the museum area.

I was at a perfect location, Staff was accommodating. However the electricity went out in our room it got hot. My key to parking wasn't working after 24 hours I paid for a 40 hour key. which I wasn't told about paying for self parking. My room was suppose to have Free breakfast it wasn't. Never staying there again.

I really like this hotel, the breakfast is very rich, the service is very warm, the front too, and the Chinese service, too intimate, the room is big enough, clean enough! I have cleanliness, saying no pressure!

On the side of the highway, the floors are only 6th floor. We are on the 5th floor. People with poor sleep quality at night are advised to stay carefully. It feels very noisy, the rooms are large and the service is good.

This is a random hotel in a random location. I booked it because I have had good experiences with the Autograph Collection. It was clean. It was located where they say it is, so shame on me, but there is hardly anything around there. There is a LifeTime gym next door - I assume they get access, which is nice. Check in person was nice. We got upgraded to a larger room, which was great because even that was not very big. Cons: Only decent hotel where I’ve not been offered help with our bags (normally you have to fend off porters if you don’t need them). We pulled up to the $41/day valet at a reasonable hour. We had two large bags with us and nobody even offered to help us wrestle them out of the trunk. When we wheeled them down to check out the valet asked us whether we wanted help getting them in the trunk — well, yeah. That made for a sour start. Water temperature in the shower was really problematic, either really hot or cold, very very hard to modulate. We were not going to mention but management sent us a “how’s things” text and we mentioned it and they fixed it! On Saturday morning there were lots of takeout food bags (obviously trash from dinners ordered the night before) up and down the hall - gross. How hard would that be to pick those up in the middle of the night? Ironically, the nicest guy we met at the hotel was a housekeeping guy who was vacuuming the hall and was delightfully courteous - I wish I’d gotten his name. Bar was understaffed. Sorry, Laura, you won’t see me again.

We took our kids on a mini ”Stay-cation” for Spring Break. The room was nice. The bed was comfortable. The biggest hassle that I ran into was getting extra towels on the way out to the pool and once we returned to our room. We were a large group and had two rooms so the kiddos needed towels for the pool and of course towels for baths afterward. We ate off property at surrounding restaurants. My favorite part was the hot tub--much needed. Pool & hot tub ar open from 6am- 10pm.

Hotel is updated and looks very nice. Rooms are clean and spacious. Staff is great and very accommodating. They provide airport shuttle and full hot breakfast. I enjoyed being close to the airport and not too far from the city also.

Hygiene: clean and tidy Service: The front desk is very warm and polite

The smell of the disinfectant is quite strong, the breakfast is good, the stay is very convenient, the room card is a little bit bad, the front desk staff changes very fast, suitable for students living in Houston.

I'm currently on my last night of a five night stay. I was so looking forward to staying here as the reviews are generally quite favorable and I usually like the JW Marriott brand properties. Unfortunately, my own experience during this stay was not very good. The hotel seems quite busy (long waits for the elevator some days) so they do seem to be getting traffic through the property. My suite was nice...not extraordinary...but comfortable. As far as staff go, most are quite helpful and friendly which is good. Now the problems. I saw very little to discern this property from a standard Sheraton or Marriott. Nothing about it felt like ”luxury”. It didn't have those extra touches one would expect from a JW. The bar soap in the bathroom is so tiny that only a sliver is left after two showers. It was the size soap you would expect to get at a Motel 6. The Griffin Lounge was a big disappointment. I went the first morning for breakfast and it seemed like a standard Sheraton lounge breakfast offering. Nothing refined or special about it at all. Both the presentation and the quality of the food offerings were severely under par. I never returned after that even though I was entitled to get it free every day as an Ambassador Elite member. I ate breakfast outside of the hotel for the remainder of my stay. Also, after the lousy breakfast on day 1 , I never attended the evening reception so I cannot comment on what that is like. The most glaring problem at this property is that when you call down with a service request, usually no-one answers the phone. You want to have your car brought around? No-one responds. You want to arrange for housekeeping to clean your room? No-one responds. You want laundry picked up? No-one responds. You want to know why your laundry was not delivered as promised? No-one responds. All the above things happened to me. Out of a total of 18-20 calls down with service requests, the phone was actually answered only twice. That is a shockingly poor service fulfillment failure rate. Imagine, when you want to use your car, there is literally no way to get that process started from your room...because no-one answers the phone calls. I am stunned by what a failed process they have for handling calls from the guest rooms. I actually complained to the front desk about this. The guy says the phones are answered by staff behind the scenes. However it is that they manage it, I can tell them their process doesn't work. I get to Houston fairly frequently but I doubt I would return to the JW Marriott Downtown. The combination of the sub-par Griffin lounge coupled with staff inability to answer phone calls, deems this a no-go property for me. Interestingly, this is my second JW stay for me since the pandemic started. Both were big disappointments. Perhaps the JW brand is cutting back on quality and services generally...effectively moving JW properties closer to Sheraton/Marriott standards. Overall,