JJMJMJMJMMy stay at the hotel was pleasant overall, and I appreciated the courteous service from the Level 3 staff at the hot spring facility. Following my initial feedback about an employee interaction, the hotel management promptly contacted me to address the matter.
After investigation, they clarified that the staff member belonged to the accounting department (not guest services) and wasn't required to assist guests, though her uniform resembled front desk attire. I suggested differentiating uniforms for non-service staff to avoid future misunderstandings, which the hotel acknowledged.
I'm very satisfied with their proactive response and commitment to improving guest experiences.
LLondonChrisI chose this place for its proximity to a park. My 8th floor room opened onto the roof top terrace, which I appreciated. There is a handy grocery shop next door, that sells chilled beer. Ruili is too big and over developed for me now, and the bus station has moved from the town centre. Here's photos of the bus routes and timetables.
GGośćThis wonderful little hostel is run out of a local family's home. The owner, Shiqi is a passionate traveler herself and loves to show visitors around her city. She personally took me to several interesting areas and hole in the wall restaurants to try local specialties, and helped me with every part of my trip from planning day trips to buying bus tickets.
The hostel is centrally located. The bedrooms, kitchen, and bathrooms are extremely clean and well equipped - toiletries, mosquito repellent, earplugs are all available for free. The roof is accessible and has a beautiful view of the city. Shiqi and her family grow tomatoes and tropical fruits up there and were very happy to share!
I had a great time in Ruili thanks to Shiqi and her family's hospitality and kindness. Making dumplings on the roof with her and other travelers is one of my favorite memories of traveling in China. I would highly recommend this hostel to anyone visiting the area, particularly solo travelers - you will come away with a great impression of Ruili and new friends.
GGośćThis hotel is a nice place for all kinds of traveler! Price is not high. So many varieties of foods can be found near the hotel. It’s a nice place for Marketing tourism as it borders with Myanmar. And you can see the varieties of culture as it is a home for so many ethnic nationalities here.Desk service, room service, breakfast etc. are all good. 👍
GGośćWe enjoyed our stay. Friendly staff n nice spacious rooms well furnished, just like the pics online. We had a room where smoking was permitted but it didn't smell. They are a little run down but everything worked well. It is a busy street but the housing is set back from the road so you don't hear the traffic. Free to use laundry facilities which was great- washers n dryers. Breakfast was ok, small space was very chaotic with tour groups.