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Opublikowano14 lut 2026
Anonimowy użytkownik
My recent stay at Makarem Burj Al Madinah was truly remarkable, and it is a hotel I would highly recommend to anyone visiting the holy city. From the moment I arrived, the experience exceeded expectations in every possible way. One of the hotel’s greatest advantages is its excellent location, just a short and convenient walk from the blessed Masjid Al Nabawi. This proximity makes it incredibly easy to attend prayers, especially Fajr and late-night prayers, without the stress of transportation or long walking distances.
The staff at Makarem Burj Al Madinah deserve special recognition. Every team member I encountered was welcoming, respectful, and genuinely eager to help. The front desk staff handled check-in smoothly and professionally, always ready to assist with questions or requests. Equally impressive was the cleaning team, who maintained the rooms and public areas to an exceptionally high standard. Their attention to detail was evident daily, and their polite and friendly manner made the stay even more comfortable.
As the hotel is only around six months old, everything feels fresh, modern, and thoughtfully designed. The rooms, corridors, and common areas are spotless, well maintained, and beautifully finished. There is a noticeable sense of cleanliness throughout the property, complemented by a pleasant and refreshing fragrance that greets you as soon as you enter. This consistent cleanliness and inviting atmosphere contribute greatly to a sense of peace and relaxation after long hours spent at the Haram.
Another excellent feature of the hotel is the 24-hour gym, which is thoughtfully segregated for men and women. This allows guests to exercise comfortably and privately at any time of day or night. The gym is modern, clean, and well equipped, making it easy to maintain a fitness routine even while traveling. Having round-the-clock access is especially convenient for guests with busy schedules centered around prayer times.
Breakfast at Makarem Burj Al Madinah was another highlight of the stay. The breakfast spread is generous, varied, and well organized, offering a wide selection of dishes to suit different tastes. From fresh and hot options to lighter choices, everything was prepared to a high standard. The dining area is clean and pleasant, and the breakfast staff are attentive, friendly, and efficient, ensuring a smooth and enjoyable start to the day.
Overall, Makarem Burj Al Madinah delivers an outstanding hospitality experience. Its close proximity to Masjid Al Nabawi, combined with its new and pristine condition, friendly staff, excellent housekeeping, well-designed gym facilities, and high-quality breakfast, make it an ideal choice for visitors to Madinah. I would gladly stay here again so long as prices remain reasonable God willing and confidently recommend it to anyone seeking comfort, convenience, and quality during their visit to this sacred city.
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Cena za noc od:140 EUR
Opublikowano14 kwi 2025
Anonimowy użytkownik
Very outdated and customer service is terrible. Rang reception from hotel room no answer (2 times) than had to go to reception to complain safe don’t work, they turned up next day to sort it out.
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Cena za noc od:137 EUR
Opublikowano19 lut 2024
Shazian
Service is exceptional.Very attentive to any comment.
Location is just opposite gate 329.Best for women's entrance to the mosque.
Area of improvement-Breakfast same everyday.catered for middle eastern guest.Should have more varieties like Malaysian or Indonesian food.
Next will be the toilet-shower in the bathtub is a huge challenge for some especially the seniors.Hopefully they will change it to shower room when they refurbish the room.
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Cena za noc od:201 EUR
Opublikowano21 lut 2026
Gość
I am not going to deny all the good points despite one terrible encounter.
- excellent location, near Haram
- connected to a mall
- a lot of shops and restaurants nearby
- staff in general was good
-housekeeping people are amazing!
One shocking encounter is when I called the reception early in the morning as my old father had fallen from his bed and I needed someone to help me pick him up. The heartless man at the reception said there is no one to help.
Later he did send someone and then I called again to ask them to help me call an ambulance and he said ‘isn’t the guy there already’?
And i was like yes, but that guy is not a doctor! I need a doctor
That cruel guy didn’t offer any help and said i’d have to call the ambulance using my own phone. Luckily, it was not a serious emergency for my dad at the end but imagine what could have happened.
Maybe the staff needs to show more humility and be human instead of thinking about their reputation only! Absolutely traumatized by this experience.
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Cena za noc od:65 EUR
Opublikowano11 gru 2025
Gość
Cleanliness of room is acceptable however furniture is dated and carpet looks old, dusty and worn out. Definitely the standard does not stand up to an accor hotel standard. Was really disappointed when we entered the room. Will not book this hotel again if we visit madinah as there are other newer hotels nearby.
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Cena za noc od:145 EUR
Opublikowano6 sie 2025
Gość
We had originally booked another hotel but upon arrival there we immediately canceled our reservation and were looking for another hotel in the area ASAP, something clean, close to Masjid Nabawi and fairly priced. We knew the name and brand; however, we saw two Intercontinental hotels and went with the one we felt had a slight edge or advantage.
The hotel was built many years ago and we were informed that it is in the planning process of a renovation so we knew ahead of time what to expect. It has signature blue carpet and a 1950’s/1960’s vibe that I personally adored (almost out of a James Bond movie with Sean Connery). Everyday we stayed at the hotel, it grew on us. The view outside was heavenly mashAla. Remember you can open the window haha some people I imagine think they can’t. It such an experience and you have to do it. Most importantly, however, the sweatheart staff and how accommodating they were, you forget you’re staying at the Intercontinental and imagine you’re at your friends house. Again, We had an amazing window view and could see in the direction of Uhud. All The cafe’s are right outside of the hotel, the mosque is literally right outside the hotel and down the walking path, maybe a 5 minute walk. Plenty of pigeons to feed, affordable Ubers/ Taxi right outside, you can walk to Uhud you can walk to Quba, you can do it all. And the best part, the check-in/help desk are right in front of you when you walk in to the lobby.
Side note: if you enjoy peoppe watching , you get a great view from your hotel room to the outside.
They have a coffee bar in the Lobby with free dates and Arabic coffee (world class) and this hotel served the best Breakfast and room service food I’ve ever had and I’ve been to 51 countries, aged 44. It was even at par or better maybe than the Jabal Omar in Mecca we stayed at. You absolutely cannot lose out by staying at this hotel. If you have any issues pick up your room phone and dial any one of the prompts and someone will alleviate any issues you have.
The hotel executive management were world class and again treated me like a friend/family. Based off our repertoire I’d come back to this hotel because Sister Khadijah and staff were so amazing mashAla.
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Cena za noc od:118 EUR
Opublikowano29 gru 2025
arsheel
Dla tego, co warto hotele, jest naprawdę dobry. Łóżka są super wygodne, WC są czyste i pracownicy są pomocni. Transportowy autobus jest wyposażony w wszystkie 5 modlitw do Masjid. Używany uber czasami, jeśli miałem inne plany, i jest przystępny. Prawdopodobnie jedyną negatywną rzeczą, jaką doświadczyłem, jest to, że wifi może być nieco niestabilny wewnątrz pokoju.
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Cena za noc od:50 EUR
Opublikowano18 lut 2026
M A Abbas
Came to do Umrah and in madina chose this hotel. Good location to the haram mosque. 3 min walk to gate 326. Good amenities around the hotel. Friendly staff. Very nice and clean hotel. Would come back again.
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Cena za noc od:53 EUR
Opublikowano29 gru 2024
Gość
The hotel’s location near the Prophet’s Mosque is excellent, making it convenient for visitors. However, the overall experience was disappointing. Rooms felt outdated, cleanliness was lacking, and staff were slow to respond to requests. Parking is free .While the location is a big plus, the service and facilities need significant improvement.
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Cena za noc od:69 EUR
Opublikowano20 cze 2025
bunzie
Hotelnya dekat ke gerbang nabawi 318
Jadi ke tempat sholat perempuan atau laki2 dekat.
Bersih penataan kamarnya juga rapih.
Harga terjangkau
Puas sih dan insya Allah saya akan kembali kesini
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Cena za noc od:61 EUR