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Opublikowano14 lut 2026
Anonimowy użytkownik
My recent stay at Makarem Burj Al Madinah was truly remarkable, and it is a hotel I would highly recommend to anyone visiting the holy city. From the moment I arrived, the experience exceeded expectations in every possible way. One of the hotel’s greatest advantages is its excellent location, just a short and convenient walk from the blessed Masjid Al Nabawi. This proximity makes it incredibly easy to attend prayers, especially Fajr and late-night prayers, without the stress of transportation or long walking distances.
The staff at Makarem Burj Al Madinah deserve special recognition. Every team member I encountered was welcoming, respectful, and genuinely eager to help. The front desk staff handled check-in smoothly and professionally, always ready to assist with questions or requests. Equally impressive was the cleaning team, who maintained the rooms and public areas to an exceptionally high standard. Their attention to detail was evident daily, and their polite and friendly manner made the stay even more comfortable.
As the hotel is only around six months old, everything feels fresh, modern, and thoughtfully designed. The rooms, corridors, and common areas are spotless, well maintained, and beautifully finished. There is a noticeable sense of cleanliness throughout the property, complemented by a pleasant and refreshing fragrance that greets you as soon as you enter. This consistent cleanliness and inviting atmosphere contribute greatly to a sense of peace and relaxation after long hours spent at the Haram.
Another excellent feature of the hotel is the 24-hour gym, which is thoughtfully segregated for men and women. This allows guests to exercise comfortably and privately at any time of day or night. The gym is modern, clean, and well equipped, making it easy to maintain a fitness routine even while traveling. Having round-the-clock access is especially convenient for guests with busy schedules centered around prayer times.
Breakfast at Makarem Burj Al Madinah was another highlight of the stay. The breakfast spread is generous, varied, and well organized, offering a wide selection of dishes to suit different tastes. From fresh and hot options to lighter choices, everything was prepared to a high standard. The dining area is clean and pleasant, and the breakfast staff are attentive, friendly, and efficient, ensuring a smooth and enjoyable start to the day.
Overall, Makarem Burj Al Madinah delivers an outstanding hospitality experience. Its close proximity to Masjid Al Nabawi, combined with its new and pristine condition, friendly staff, excellent housekeeping, well-designed gym facilities, and high-quality breakfast, make it an ideal choice for visitors to Madinah. I would gladly stay here again so long as prices remain reasonable God willing and confidently recommend it to anyone seeking comfort, convenience, and quality during their visit to this sacred city.
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Cena za noc od:187 USD
Opublikowano14 kwi 2025
Anonimowy użytkownik
Very outdated and customer service is terrible. Rang reception from hotel room no answer (2 times) than had to go to reception to complain safe don’t work, they turned up next day to sort it out.
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Cena za noc od:238 USD
Opublikowano13 gru 2025
AidaLiz
Service beyond expectations. Was upgraded to Presidential Suite from Junior Suite with Partial Haram View by the polite and kind DM Anas. Very large living area. Bed is very comfortable and nice bed linen and pillows. Hotel is close to men’s entrance to haram mosque.
Look forward for the widespread bf and dinner of quality. For someone fussy about food pretty pleased. Restaurant staff servers do their due diligence to serve but sometime they cater better service to certain individuals. Table setting can be improved. One of the server bad attitude. Small built and not helpful. Chefs passionate in their food preparation.
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Cena za noc od:178 USD
Opublikowano14 sie 2025
Allam ash
Overall, my stay was good. The staff were generally friendly, though the check-in experience was a bit unpleasant at first. Thankfully, things improved afterward thanks to Ms. Bayan’s excellent assistance. However, the hotel feels overpriced compared to other options located very close to Al Haram in Medina. One major downside was the corridors — they were often full of leftover food left outside rooms, which was unpleasant and gave a poor impression. Security personnel needed further training to be more customer friendly
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Cena za noc od:102 USD
Opublikowano19 lut 2024
Shazian
Service is exceptional.Very attentive to any comment.
Location is just opposite gate 329.Best for women's entrance to the mosque.
Area of improvement-Breakfast same everyday.catered for middle eastern guest.Should have more varieties like Malaysian or Indonesian food.
Next will be the toilet-shower in the bathtub is a huge challenge for some especially the seniors.Hopefully they will change it to shower room when they refurbish the room.
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Cena za noc od:214 USD
Opublikowano11 gru 2025
Gość
Cleanliness of room is acceptable however furniture is dated and carpet looks old, dusty and worn out. Definitely the standard does not stand up to an accor hotel standard. Was really disappointed when we entered the room. Will not book this hotel again if we visit madinah as there are other newer hotels nearby.
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Cena za noc od:235 USD
Opublikowano6 sie 2025
Gość
We had originally booked another hotel but upon arrival there we immediately canceled our reservation and were looking for another hotel in the area ASAP, something clean, close to Masjid Nabawi and fairly priced. We knew the name and brand; however, we saw two Intercontinental hotels and went with the one we felt had a slight edge or advantage.
The hotel was built many years ago and we were informed that it is in the planning process of a renovation so we knew ahead of time what to expect. It has signature blue carpet and a 1950’s/1960’s vibe that I personally adored (almost out of a James Bond movie with Sean Connery). Everyday we stayed at the hotel, it grew on us. The view outside was heavenly mashAla. Remember you can open the window haha some people I imagine think they can’t. It such an experience and you have to do it. Most importantly, however, the sweatheart staff and how accommodating they were, you forget you’re staying at the Intercontinental and imagine you’re at your friends house. Again, We had an amazing window view and could see in the direction of Uhud. All The cafe’s are right outside of the hotel, the mosque is literally right outside the hotel and down the walking path, maybe a 5 minute walk. Plenty of pigeons to feed, affordable Ubers/ Taxi right outside, you can walk to Uhud you can walk to Quba, you can do it all. And the best part, the check-in/help desk are right in front of you when you walk in to the lobby.
Side note: if you enjoy peoppe watching , you get a great view from your hotel room to the outside.
They have a coffee bar in the Lobby with free dates and Arabic coffee (world class) and this hotel served the best Breakfast and room service food I’ve ever had and I’ve been to 51 countries, aged 44. It was even at par or better maybe than the Jabal Omar in Mecca we stayed at. You absolutely cannot lose out by staying at this hotel. If you have any issues pick up your room phone and dial any one of the prompts and someone will alleviate any issues you have.
The hotel executive management were world class and again treated me like a friend/family. Based off our repertoire I’d come back to this hotel because Sister Khadijah and staff were so amazing mashAla.
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Cena za noc od:147 USD
Opublikowano22 sie 2025
D Kayal
Excellent, clean hotel with a good location. The only disadvantages are that some of the room service staff are uncooperative and take time to serve even after requesting. The strange thing is that one of them lies and claims that we refuse the service. Most of the things we ask for, we say they are not available, and the coffee capsules are delayed from the restaurant, unfortunately.
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Cena za noc od:118 USD
Opublikowano29 gru 2025
arsheel
Dla tego, co warto hotele, jest naprawdę dobry. Łóżka są super wygodne, WC są czyste i pracownicy są pomocni. Transportowy autobus jest wyposażony w wszystkie 5 modlitw do Masjid. Używany uber czasami, jeśli miałem inne plany, i jest przystępny. Prawdopodobnie jedyną negatywną rzeczą, jaką doświadczyłem, jest to, że wifi może być nieco niestabilny wewnątrz pokoju.
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Cena za noc od:41 USD
Opublikowano5 wrz 2025
Hazreen
We received small room because at the corner side and we want changed another room but no actions from receptionist😒
The receptionist is very not tolerate with the customer
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Cena za noc od:84 USD