"We had an amazing and relaxing stay! We truly loved it and had a wonderful night surrounded by serene nature. The view was absolutely beautiful — the lake is just right in front of the hotel! The place is spotless and very well maintained. But what truly made our stay special was the incredible staff. A big shoutout to Mr. Ozu, the General Manager, for going the extra mile with his thoughtfulness! When he learned that we were heading to the ropeway the next day (and that there were no bus trips on weekdays), he kindly offered us a ride. He was also genuinely concerned about our hike and overall safety — so heartwarming! Since we didn’t get the dinner package and there was only one restaurant nearby that closed at 4 p.m., we decided to get a takeout for dinner. My friend also asked if there was a nearby café to buy a cake for my birthday, but there wasn’t any. Later that evening, after we came back from the onsen, someone knocked on our door and surprised us with a complimentary cake! They said it was because we didn’t have dinner and they wanted to celebrate my birthday. Awwww! Such a thoughtful and sweet gesture! 🎂💖 In the morning, Mr. Ozu even gave us taxi numbers and the bus schedule for Yumoto Onsen, making sure our travel plans went smoothly. Truly amazing hospitality — we felt so cared for and appreciated throughout our stay! 🌿✨"

"Hotel jest idealny dla podróżnych bez samochodu. Oferują usługę pickup z przystanku autobusowego Oze-Tokura i pomagają zorganizować autobus do Hatomachitoge. Śniadanie zaczyna się o 5:30 , co jest idealne dla pieszych kierujących się do Oze National Park."

"Bardzo warto."

"It was a nice inn with a nice hot spring. The staff at the inn are very polite and will make you want to come back again. The rooms are also kept clean."

"Zacząłem od rana, więc go użyłem. Używając lokalnych chlebów, uwaga, delikatne dania, choć jest ich wiele, jestem bardzo wdzięczny, że są łatwo odżywione. Czuję się dobrze, że mogę spędzić bardzo przyjemny czas. Byłem zadowolony z kawy. Jest zimno, więc dziękuję za generator gazu w pokoju. Jest pusty, więc powoli włożyłem źródło. Byłoby wspaniale, gdybym mógł zatrzymać twój samochód. "

"Although it states that meals are not included, both dinner and breakfast are provided. This is a picture of the dinner, which was very generous. The host was also very friendly. The location was right next to the bus station, making it very convenient to board the bus the next morning. However, there are no amenities nearby, so it's recommended to prepare food for the hike and check in at a convenient time."

"The meal was delicious and the customer service was great. Thank you again ‼️"

"Kolacja z cielęciny jest dla mnie trochę słodka."

"The hot springs were nice, but the food lacked a homemade feel and I was dissatisfied with the seasoning."