Hotele w pobliżu: Ogrody Królewskie, Krakow

The Sheraton Krakow is ideally located 5 minutes walk from Wawel Castle and on the banks of the Vistula River, which you can walk along for a stroll, or even take boats for a short cruise and discover the surrounding monuments. The hotel reception is very friendly and cordial. We received an upgrade with a view of the castle without asking, which was very appreciable and friendly of them. The hotel lobby is exceptional and located right in the center with a bar / restaurant (where breakfast is served), a lounge, but also another lounge upstairs with TV and relaxation areas. We did not take advantage of the spa-type services, swimming pool (included) etc ... but we loved the breakfast in the morning, extremely varied, complete, and benefiting from a wide time slot (7 a.m. to 11 a.m., ideal for late risers). The hotel is cozy, warm, quiet, clean and neatly designed. The staff is responsive and attentive. The only downside is the air conditioning which is (reasonably) noisy and does not heat. It was quite cold in the room and the prices of the mini bar are quite exorbitant (5€ for a snickers!) For the rest, there is everything necessary in the room, including a desk, a superb view, an iron, coffees, teas and bottles of water provided free of charge, and very comfortable bedding. A very nice address in Krakow. The Roofotop Bar/restaurant is also very pleasant, quiet and has a superb view. If we plan to come back, it will most certainly be in the same place given the quality/price ratio.

The hotel is nicely located, pretty close from both the train station and the Old Town. It’s pretty clean and the bed was comfortable. The sofa bed was also very useful. Unfortunately, there is no fridge in the room. Also, during hot summer days, it’s really hot in the room without an air con. We used a fan in the room but it was still quite hot.

This hotel is elegant, with excellent service and a prime location, half a minute's walk from the Grand Bazaar. The Amber counter downstairs is a designer brand, not expensive, and the styles are more distinctive than those in the small shops in the Grand Bazaar. Highly recommended!

I like The location, just 15 minutes to the old town, and close to local market. Rooms are clean and new, with simple kitchen makes long stay easier, staff are very friendly, the building is next to student living building from the same operator, and it is very quiet. There is also a big private yard, you will love it in a good weather.

Will recommend to stay in this hotel if you prefer to stay near the station. Booked this hotel because it’s near the train station. Opposite the hotel is a mall. This hotel is not in the old town but you can walk. The bed is very comfortable. No amenities are provided except shampoo. Toilet roll quality is low. Breakfast: In europe , the breakfast is good with few western food selections such like eggs, bacon, baked beans and sausages. There is a section on salad and cereal. The breakfast comes with a lot of drinks selection. Service is good.

I would have given perfect review for the hotel but my check out experience wasn’t good as I was charged 50 euros more than I was supposed to. The girls at the reception blamed trip.com and even questioned if I ordered other services via website even though the hotel charged me. As they couldn’t figure out why why charged me more they asked me to write email to the hotel’s administrator. He did solve the problem and refunded the overpaid amount but the check out stress caused me anxiety. Otherwise, the hotel room is really nice and big and the location is in a peaceful neighborhood in front of a park, easy to reach city center via public transportation. I didn’t have breakfast in the hotel but there’s plenty of places nearby to eat. Nice touch - capsule coffee machine in the room and free coffee in the lobby.

It is a little bit far from the city centre. The room is clean but I don't think the ventilation system works well and the window can not be open.

Location is a bit far from the city center, not very good, but access to the city is not bad .  The interior is really fashionable and nice because it was just done. ..

This hotel is very well located and has easy access to major tourist attractions. The rooms are clean and comfortable, the staff is friendly and the service is excellent. The breakfast was varied and delicious, but some rooms were a bit lacking in soundproofing. Overall, it was a satisfactory experience and I would like to visit again.

When we got to the room everything seemed ok, then we noticed: 1- Hole in the roof, it is not clear where it leads but in the background in the evening you can see a light. 2- Bathroom radiator not working. 3- Room radiator works but is damaged. 4- When you are in the room, they never come to clean. 5- When they clean, they do not sweep the floor or anything, it seems that they fold towels and make the bed + water supply. Generally speaking for the cost, it is ok.