"Pokój był przestronny, czysty i dobrze wyposażony z ogromnym, wygodnym łóżkiem. (Warto byłoby podkreślić to na stronie internetowej, ponieważ po raz pierwszy zabraliśmy stołówkę i krokery z nami.) Oświetlenie - niedoceniane w wielu hotelach - było jasne i zróżnicowane. Wspaniałe obiekty do wypoczynku - basen jest dobrym rozmiarem i sauną, gorąca wanna i siłownia są fantastyczne. Świetna lokalizacja - spokojna i bardzo atrakcyjna, ale w pobliżu Lancaster, Morecambe i innych miejsc do odwiedzin, jeśli to konieczne. Bar i salon są wspaniałe, z bardzo dobrym wyborem posiłków i, w nocy, gdy byliśmy tam, wspaniały pianista, który odbierał żądania od wszystkich wieków. Uroczy, pożyteczny, przyjazny personel. Doskonałe doświadczenie we wszystkich kategoriach!"

"Might be due to owner wanted to save energy, lights and heaters very unpreductable. Even TV will auto off, lights auto dim down and no intervention possible."

"Nice hotel with good facilities"

"Although there is no air conditioning, it is already a good hotel in the area. I don’t quite understand why they say that the moonlight is beautiful tonight is a subtle confession. Until I saw the golden scales rippling on the river water under the morning sun and the orange clouds unwilling to disperse in the dark night sky, I wanted to pass on what I think is beautiful to you."

"We were trapped in the room for about 20 minutes on our second night at the apartment. I wanted to send a WhatsApp message to my son. As the WiFi doesn’t work in the flat, I thought I might get better reception in the hall. But the front door wouldn’t open. The door handle was fine, but the latch handle wasn’t working. I couldn’t unlock the door. We were alarmed. I found a spot in the bedroom where there was phone reception, and I phoned the manager. Beau, who was on duty, said he would be there in 15 minutes to try and unlock the door from the outside and get us out. I was starting to feel very nervous and claustrophobic. The windows are locked too. So if there had been an emergency we would have been totally trapped. Meanwhile, my husband tried to pick the lock with a paper clip. It took him a while, but he managed to open the door about 5 minutes before Beau arrived. The lock now seemed to be working fine. I went out into the hall with the key to check that my husband could open the door from the inside. He could. Whatever had been blocking the latch handle was unblocked. But we decided to sleep with the door open just in case. Obviously not ideal. Beau was very nice when he arrived and said he would see about compensation.(and would send a locksmith to change the lock so that the same thing wouldn’t t happen to other clients) But the next day, after we’d checked out, i sent a message asking about compensation. I got a phone call from Keith. He told me that the locksmith had said the lock was working fine and that we must have tampered with it. I told him we’d tampered with it AFTER it got jammed. Keith then said he’d seen footage of me in the hall before Beau arrived, seemingly “tampering” with the lock. And he asked me for an explanation! I felt I was being accused of lying or worse, malicious intent. In the end, Keith apologized for the “inconvenience” of being trapped in a room, and then having to sleep with the door open in case it locked us in again. He offered no compensation for what was an awful and potentially dangerous, situation."

"Dobre miejsce"

"Fantastic hotel, pub & restaurant. Ideal location, in a lovely quiet square. The room was beautiful, with plenty of character. Gorgeous spacious bathroom. Restaurant food, including breakfast, was excellent. Lovely staff who made our stay memorable."

"Cracking hotel, great location, great staff and service, food and rooms perfect"

"I was offered an unexpected free upgrade to SecretSuites. It changed my stay from a purely business trip to a much more enjoyable experience with spa. It is a perfect calm location in the heart of Lancaster, very convenient to go out for a diner and to commute. The welcome prosecco and a jacuzzi were very much appreciated! The suites were very tidy, everything felt brand new, the decor interesting, the sheets and towels crispy immaculate white. I would say it is a perfect extra-ordinary place for two. But I definitively enjoyed to have it just to myself too."