Casa Mona Turismo de Interior

"Beware when booking this accommodation if you are arriving late or if flight or ferry delays are a possibility. We booked this accommodation in September 2024 and informed them in advance that we would be arriving after the official check-in time (10 pm). The owner asked if we agreed to pay €12 for each hour of late arrival. We gladly agreed, of course. Unfortunately, our flight was then suddenly delayed by 3.5 hours. We immediately informed the accommodation. Suddenly, the previously friendly email correspondence from the owner became very rude, and she instructed us to spend the night somewhere near the airport and then come a day later. Shortly thereafter, she even canceled our booking completely, and we arrived in Palma de Mallorca at 1:30 am without accommodation. We had to find more expensive accommodation and experienced a great deal of inconvenience as a result."