Lions' Luxury Eco Resort & Spa

Billionaire Beach Front Apartments

"Hotel jest OKROPNY!!! To zdecydowanie najgorszy hotel w historii. Nie dałbym mu nawet jednej gwiazdki. Restauracja zawsze serwowała niedogotowane lub przegotowane jedzenie. Zawsze przyjeżdżali późno i nigdy na czas. Obsługa hotelu celowo wyłączała nam telefony w pokoju, żebyśmy nie mogli się do nich skarżyć. Obsługa pokoju przyjeżdżała co najmniej w ciągu 2 godzin. Pewnego razu poszliśmy z przyjacielem na śniadanie i oboje zamówiliśmy omlety. Mój omlet przyszedł godzinę, a jego kolejną. PO PROSTU NIEDOPUSZCZALNA OBSŁUGA!!! Same pokoje nie są lepsze, a ich nastrój przypominał mi małe mieszkanie w Rosji za czasów Związku Radzieckiego. Recepcja też nie była lepsza – po przyjeździe do hotelu musieliśmy zarejestrować się na e-mail, z którego na mój telefon musiał przyjść kod weryfikacyjny. Niestety, hotelowe Wi-Fi nie działało, a ja nie chciałem płacić za drogi internet w Kenii, więc musiałem czekać 4 godziny na słońcu, zanim w ogóle mogłem wejść do pokoju. Szczerze mówiąc, jeśli rozumiesz luksusowe hotele i oczekujesz przynajmniej dobrych wrażeń, nawet nie zawracaj sobie głowy tym hotelem. Jeśli którykolwiek z zarządów hoteli to zauważy, powinieneś się wstydzić. Z pozytywnych stron, poznałem szefa kuchni restauracji, który był bardzo miły i zrobił pyszne sashimi z ryb złowionych podczas naszej wyprawy wędkarskiej w hotelu Hemingway. (To był o wiele lepszy hotel, biorąc pod uwagę zaledwie godzinę, którą tam spędziliśmy)!!! NAPRAWCIE SWÓJ HOTEL!!!"

Kenyan House Malindi

"We were so excited and booked and paid with no balances.We loved the pool and the attendant is kind.the ambiance is okay but requires proper maintaining of furniture. However, the carpets and rooms were dusty and the kitchen was worse. The bathrooms were dirty and drainage is wanting and no shower water how can guests complain and get a hard look with their concerns not addressed!! The host needs to do better with the staff or fire and hire professional staff. Generally we were disappointed and didnt feel we got value for our money."

Kilili Baharini Resort & Spa

"Be cautious when visiting Kilili Baharini Hotel. During my recent visit, the owner behaved in an inappropriate and disrespectful manner toward my Black girlfriend, repeatedly asking staff to get her phone number. His actions were intrusive and offensive. It was disappointing to witness such behavior, which came across as discriminatory and unprofessional. I share this to caution others and encourage the management to uphold higher standards of respect and integrity."

Ocean Beach Resort & Spa

"We spent 5 nights at Ocean Beach Resort and didn't want to leave! We had the most fantastic weather, although there were times when it was alarmingly hot, which meant we spent most of our midday time at the swimming pool relaxing on the extra-large and comfortable sun loungers under large shade umbrellas. The pool area is designed in such a way that it is easy to connect with other guests and families, which was a highlight for us. The hotel team deserve a very special mention: whether it was a casual lunch at the pool or the special occasion buffet dinner on New Year's Eve, there was an enormous effort made to move tables and chairs around to create different and exciting settings, all beautifully decorated. Our children just loved the huge and crystal clear pool. The pool attendants were very friendly and helpful and interacted well with all the children, providing inflatable tubes for playing on. The food was also very nicely presented and tasty, especially the buffet dinners. Some amazing and unique decorations such as a vase of 'flowers' made out of intricately carved potatoes and food colouring caught our eye. My husband is in a wheelchair and our room was very conveniently located a short distance from the main hotel buildings. The paths around and about are all wheelchair suitable and in fact the grounds in their entirety are pretty flat. All the main areas are very accessible. There was a step into the shower (which had grab rails); however, the hotel did provide a movable wooden ramp, but it was difficult to use it without assistance. Thankfully air-con in the rooms provided a welcome respite from the early January heat. The beach is expansive and quite beautiful, however it is a walk away from the hotel grounds, and there are noticeable currents pulling this way and that. We ventured out to the beach most late afternoons, which is when most others did the same. Lovely to see families, locals and tourists alike, enjoying the outdoors. I had a massage treatment at the in-house spa which was excellent. The spa room itself felt like a sanctuary. Make time for a swim in the spa pool afterwards. We were made to feel very welcome and would definitely choose to stay here again. A lovely, casual and friendly atmosphere. Thanks to all for the great service and the memorable stay!"

The Kasa Malindi - 'Formerly Leopard Point Beach Resort'

"Byliśmy podekscytowani naszym pobytem z moją 11-letnią siostrzenicą. Mildred, która nam służyła, była cudowna. Po pierwsze, umieścili dziecko w innej willi razem z innymi dorosłymi. Musieliśmy pilnie wymeldować się następnego dnia i pobraliśmy opłatę za spędzone noce, obiecując kupon wymienialny na saldo bezzwrotne. Zatwierdzenie wspomnianego kuponu zajęło kierownictwu ponad 2 tygodnie. Ostatecznie nie mogli zaoferować nam kuponu na saldo. Bardzo rozczarowujące i nieprofesjonalne."