Hotele w pobliżu: Chartway Arena w Norfolk

Overall pleasant experience. The hotel staff and other hotel guests were very nice and hospitable. We were there for a Women's Retreat (Zion Church). I had to switch rooms after the first night because my room was right above the outside patio and it does not close until 2am so I didn't get much sleep on the 1st night. They changed my room with no problem afterwards so I did not have go through that experience again. Terrance is a gem, he was the staff captain in our conference room and he made sure we all were taken care of and all dietary options were satisfied. His customer service is top notch. There were two other Ladies that went above and beyond to take care of us and I failed to get their names. One had a tattoo near her ear and neck area, she was so sweet and kind. I would definitely stay here again in the future as it is near shops, malls, restaurants, the waterfront etc.

Nice location, centrally located. Pleasant front desk team. Some housekeeping issues prevented this Courtyard from rating a five: bathtub faucet dripped continually, room had a distinct ********* odor and there was a small amount of black mold on the shower curtain.

I just returned from a 7 night stay for business. Rooms are well appointed and the beds and bedding are very comfortable. I have stayed at this hotel several times in the past year and the beds are always great. The front desk staff are friendly and helpful. And there is a nice gym. I'd like to thank Breeze for her thoughtful and efficient customer service every morning at breakfast. When I left my credit card at the restaurant on my last day, she ran up 2 flights of stairs to catch me so I wouldn't leave without it. Thanks again!

The room was very clean

With a stay at Glass Light Hotel & Gallery, Autograph Collection in Norfolk (Downtown Norfolk), you'll be within a 5-minute walk of USS Wisconsin BB-64 and Town Point Park. This hotel is 0.4 mi (0.7 km) from Waterside District and 0.5 mi (0.8 km) from Norfolk Scope.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.Enjoy a satisfying meal at Glass Light serving guests of Glass Light Hotel & Gallery, Autograph Collection. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Norfolk? This hotel has 1625 square feet (151 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 113 guestrooms featuring espresso makers. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.

A stay at Courtyard by Marriott Suffolk Chesapeake places you in the heart of Suffolk, within a 5-minute drive of Riverfront Golf Club and Bon Secours Health Center At Harbour View. This hotel is 16.8 mi (27 km) from Naval Station Norfolk and 12.5 mi (20.1 km) from Old Dominion University.Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.Enjoy a meal at Courtyard Cafe or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee.Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Suffolk? This hotel has 4306 square feet (400 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.Make yourself at home in one of the 92 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Where to start...we booked a room for 2 adults and 2 children a couple days in advance of our stay directly with Hilton by phone. When we arrived on-site after a 16 hour car ride we were told ”we're not sure how this happened, but we don't have your room”. WHAT? Our confirmation email stated we had reserved a room for that night for 2 queens. The woman at the desk had no viable options except if the 4 of us slept together in a king bed. Instead of trying to help us, loyal Hilton Rewards customers, find a solution or even another nearby Hilton property to stay at, she told us to go outside and call some other hotels or walk next door. Having no other options that's what we did, and found the Comfort Inn nearby with helpful staff and a cheaper rate. And complimentary breakfast. I was beyond disappointed, not only with the fact that our reservation was not honored, but also with the poor treatment and lack of assistance by the front desk. I have never experienced this at any other Hilton property. I would never stay here again on principal. To add salt to the wound, we contacted Hilton, waited on hold, and finally spoke to a representative and opened a case #. We were supposed to be contacted within 48 hours but alas, 8 days later we had to call back and again wait on hold for another 30+ minutes. At this point we were told it was OUR fault that our reservation was given away because we arrived late. This was never communicated when we made the reservation, on the confirmation email, OR when we were turned away at the reception desk. Plus, in 10 years and dozens of reservations, (including one 7 days prior in Savannah GA) this never came up. In short...I would recommend finding a different hotel. As a result of the total lack of customer service in this instance on behalf of this property and Hilton in general, I will be staying elswhere from now on.

Here is the scoop On the positive side the rooms are large, the location is very good, especially for Old Dominion University, and the breakfast is okay with a couple of good hot selections. The shower was decent as well. On the negative side, the rooms and furniture are dated, the air con and heating system is old, loud, and located so that most of the air blows between the curtain and the window (after running all night at a setting of 70, our room dropped only to 78 degrees). The rooms are only serviced if you make a specific request (although you are not told this until you question why the room was not attended). After two nights someone finally came in and made our bed, provided clean towels, and did nothing else. On our hall there were a number of rooms with trash placed outside the door, where it sat for more than 18 hours waiting for the ”cleaning” staff. Not very appealing as you are walking to your room. Neither at check-in or in the room was there any written information provided about the hotel. It's also helpful to know the internet password, how to navigate an unfamiliar TV set up, and the hours for breakfast, the grill restaurant, the pool, etc. When

Awesome

Very clean and amazing customer service.