"I had a room on the recently renovated 6th floor. The new very modern design is impressive. Matched with the service quality at NH, the central location close to the City centre and quick access to the highway, it is an easy choice to stay there. I book NH Olomouc since many years for business and private and it always is a nice experience."

"Czyść"

"Hotel is clean and staff is great, but breakfast was far from abundance shown on photos. Very limited food choice. One hour from the start some of the food was gone for good. In addition all pancakes and cakes tasted somewhat chemical. There is no kettle or anything similar in a basic room. The room was spacious and AC worked as it should though. Hotel is about 15 minutes walk from tram stop (if would be closer, but there's no sidewalk along the big street nearby)."

"Zalecenia"

"I stayed in a Junior Suite. The room itself was modern, spacious, and very well equipped, and it felt genuinely premium. I specifically chose this room because of the large bathtub. Unfortunately, the bathtub could not be used at all during the stay because the drain plug did not work. Despite several attempts by staff, the issue was never resolved. The staff openly admitted they were already aware of this defect, which is particularly disappointing when the bathtub is a key feature of this room category. The wellness area was available only in a limited mode. The staff there were friendly but clearly disorganized. What left a very poor impression was being given a dirty towel in the wellness area — something that should simply never happen in a hotel of this level. The lobby bar — if it exists at all — was not available during the stay. The same applied to several other services, always with the explanation “maybe another day.” This creates a strange paradox: you book a hotel, but without services. And this happened during holidays, when most of the city was closed and there was literally nowhere to eat or drink outside the hotel. In such situations, a hotel should compensate for the lack of options in the city — not mirror it. Room service was available only from the third day of the stay. While the food quality itself was good, the absence of room service during the first two days, combined with a closed restaurant and no lobby bar, is a serious failure — especially during a holiday period. Housekeeping was one of the biggest issues. The bedsheet was already dirty upon arrival and was not changed at any point during the entire stay, even though the room was “cleaned” later. From a hygiene perspective, this is unacceptable and hard to comprehend in a hotel positioning itself at a higher standard. Breakfast was modest, with a very limited selection and not particularly fresh pastries. The worst part, however, was the organization: staff were moving metal carts between tables while guests were eating, collecting dishes and creating significant noise. As an almost surreal moment, staff members were also seen taking food for themselves and removing plates from the breakfast area. The biggest disappointment overall was communication — from the initial reservation process to the check-in experience. It felt chaotic, inconsistent, and at times as if the guest was an inconvenience. Ironically, the check-out staff were very friendly, but by then the overall impression was already damaged. Summary: a beautiful, new hotel with excellent rooms, but services, organization, and basic hygiene standards do not currently match the price or expectations. Especially when the city is effectively closed, a hotel should step in and provide services — unfortunately, that did not happen here. A real shame, because the potential is clearly there."

"Hotel jest w doskonałej lokalizacji, parking jest wygodny, ale wymaga dodatkowej opłaty! Jest kilka minut spacerem od plac, restauracje w pobliżu, centrum handlowe, to jest hotel trochę stary, a udogodnienia są stare."

"Ładny , czysty i przyjemny hotel. Łóżko wygodne. Klimatyzacja, balkon, wszystko co potrzeba. Łazienka praktyczna. Śniadanie tu jestem bardzo miło zaskoczona. Spory wybór. Wszystko świeże, obsługa cały czas sprawdza i dokłada jedzenia. Jest też garaż podziemny. Przejazdem na jedną noc idealne miejsce"

"Kolejny pobyt w hotelu OREA Hotel Arigone Olomouc, tym razem zamiast 2-osobowego, pokój 4-osobowy. Perfekcyjna, miła, zawsze pomocna i uśmiechnięta Obsługa zarówno na Recepcji, podczas śniadań czy sprzątania. Możliwość wypicia darmowej kawy z ekspresu lub szklanki lemoniady (w słoneczne dni). Cena bardzo korzystna, pokój i łazienka bardzo czyste, wysprzątane. Wysoko cenię w każdym z pokoi wyposażenie, w tym mały czajnik do przygotowania kawy/herbaty. Pokój z udogodnieniami dla osób z dziećmi, również na wózkach i osób niepełnosprawnych. Wybór jedzenia zadowoli z pewnością osoby wybredne i wymagające, Obsługa - podczas śniadania - na bieżąco uzupełnia oferowane produkty, dania a nawet ciasta... Kameralna, miła wręcz domowa atmosfera. Świetne położenie hotelu, bardzo blisko rynku i nieopodal kościoła pw. św. Michała. Aż chce się, naprawdę, po raz kolejny skorzystać z noclegu w tym hotelu!"

"Spa była otwarta tylko w weekendy i nie była dostępna, ale ogólnie jest to naprawdę dobry hotel. Najlepiej polecane!"