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Opublikowano1 maj 2025
Jemel
We were very disappointed with our recent stay from April 27–28. Upon checkout on Monday morning, the receptionist, Arshiya, did not greet us or show any signs of friendliness. When I asked a few questions before leaving, her responses were curt and came across as rude—she didn’t smile or make any effort to be welcoming. We’ve stayed at many hotels across the U.S., and this was by far the coldest reception we’ve experienced. We expected a higher standard of hospitality, especially in Canada, where friendliness is something the country is known for.
The room itself was okay, but there was a strange odor that made our stay less comfortable.
The wifi might seems have a problem too.
On a positive note, the food was excellent—fresh and well-prepared—and the person who greeted us during the meal was warm and welcoming. Their kindness really stood out and helped improve our experience.
I would recommend providing Arshiya with additional customer service training to ensure she can offer the level of hospitality that guests expect and that will enhance the overall quality of your business.
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Cena za noc od:16 239 JPY
Opublikowano18 lis 2025
Guest User
It was a nice comfortable room but the hotel was a let down for us. First we needed to wait for 15 minutes for a check in with a small child in our arms at night, because there was only one receptionist who was also working as a cashier to a shop in the hotel and just prioritised the people leaving the shop instead of the coming guests. The thought of combining a receptionist and a cashier being a good idea is beyond me. The swimming pool was another let down. We booked it for the slide but in the pool we learnt our almost 5 years old daughter is too small for the slide. We offered we could slide with her, but it was also not allowed. We complained and literally nothing was suggested as a solution. Not even an apology. The posters for the slides are very misleading and when booking there was no information clearly visible that there are such restrictions for the slide, that is so eagerly advertised. All in all, this was the worst stay we have had for a while due to the incredibly poor service.
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Cena za noc od:16 898 JPY
Opublikowano20 gru 2024
TerriW
Great location near YYZ. Take the link train from T1 or T3 and get off at Viscount then hotel is right there next to the station. Easy check in with friendly staff. Restrauant on first floor was good and opened late for food. Comfortable bed and would stay again. Can take the luggage carts with you to your room, which is very convenient
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Cena za noc od:25 960 JPY
Opublikowano20 sie 2025
Eł
The stay at the Hampton Inn & Suites was a fantastic experience from start to finish!
One of the highlights was the delicious breakfast included in the stay. The spread offered a great mix of options, including healthy choices, which was a bonus. Everything was freshly prepared and tasted amazing.
The room was exceptionally clean and tidy, making it a comfortable space to relax. As a special request, the hotel kindly accommodated our preference for a room on the top floor, which added a nice touch to our stay.
The hotel's location near the airport was also a huge plus, with a convenient shuttle service that made traveling hassle-free. The airport was just a 5-minute ride away, making it an ideal choice for travelers like us.
Overall, our stay at Hampton Inn & Suites Toronto was great, and I would highly recommend it to anyone looking for a comfortable, convenient, and airport-friendly stay in the city.”
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Cena za noc od:17 722 JPY
Opublikowano22 paź 2024
Gość
Dobre miejsce na nocleg. Ale hałas grzejnika był dość głośny, ale nie dawał wystarczająco ciepła. Myśleliśmy, że to wszystko jak w Kanadzie, ale następnego dnia zatrzymaliśmy się w innym hotelu, gdzie była klimatyzacja LG z grzejnikiem. Grzejnik był bardzo cichy i bardzo ciepły. Musieliśmy nawet jakoś otworzyć okno.
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Cena za noc od:11 462 JPY
Opublikowano21 maj 2024
Gość
I stayed for three days with my daughter for a mom and daughter trip. Appearance is beautiful and desk staff was nice and helpful but I don’t think the room we stayed is appropriate for guests who pay for it. I chose this place for a free parking and close to YYZ.
The room was incredibly small and structurally wrong for people to move inside the room. The washroom door fully didn’t open and the ceiling was very low so I had to be very careful not to bump my head to the ceiling. The room picture they posted on the website looked great and cozy but that isn’t important anymore if we can’t move around. One more, they had a wedding party on the second day and very loud music was on by 1 am and next day there was another party but it wasn’t that loud. You have to check if they have party guests during your staying before you book.
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Cena za noc od:24 830 JPY
Opublikowano6 cze 2024
Gość
It was great, service was amazing and staff so kind, food was fresh in the breakfast , thanks for everything
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Cena za noc od:16 357 JPY
Opublikowano1 cze 2025
Arashdeep Heir
Pokój był ładny i czysty 😀. Ale termostat był ustawiony na konkretną temperaturę i nie dało się jej kontrolować, bo w nocy w pokoju robiło się trochę ciepło. Klimatyzacja włączała się co około 20 minut i za każdym razem wydawała hałas, przez co trudno było dobrze spać.
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Cena za noc od:15 463 JPY
Opublikowano5 lip 2025
chestu123
Great hotel ideal for access to airport we hired a car and we had free parking and felt it was safe
Breakfast was basic but provided everything needed to set you up for the day and girls always help you if needed
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Cena za noc od:16 898 JPY
Opublikowano16 gru 2025
VishnuBK
NU Airport Toronto Hotel in Mississauga is an ideal choice for weary travellers. Its convenient location near Pearson Airport makes it perfect for a restful night’s stay.
The hotel offers essential amenities like heating, air conditioning, WiFi, TV, toiletries, a microwave, fridge, and a coffee maker. The spacious double bed and clean room provided a comfortable environment. The quiet atmosphere added to the overall comfort. It would be nice if the hotel provided complimentary water bottles.
A free airport shuttle service is a great perk. Call the hotel upon arrival for pickup and speak to the staff for drop-off for your next flight. You can also conveniently order food through DoorDash or Uber Eats and have it left outside your door.
The reception staff, Taran, was kind enough to allow a slightly late checkout, which was a blessing given our exhaustion. The only downside was the hotel taking a record of my credit card, which they claimed was for their file.
I highly recommend NU Airport Toronto Hotel for travellers seeking a break, rest, and rejuvenation before continuing their journey.
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Cena za noc od:17 157 JPY