Hotele przyjazne zwierzętom w mieście St. Augustine

„We paid extra for breakfast and they didn’t collect any. Anyone could eat! The the last day one waitress was hit and miss with people coming in and charging some. If she left the front then anyone could help themselves. The hot tub and the pool was beautiful but freezing cold! No one could use them. And there wasn’t any notice given. Also the hotel smelled horrible two nights with a strong sulfur odor. The rooms weren’t fully made up. I got clean towels at 5:00 at night but the room was never remade.”

„My Husband and I travel for work. The Room was not very clean ants on the floor stains on the sheets of one bed. You can hear the traffic all night from the HWY. The floor was just nasty. Really think the housekeepers need some Training or just new housekeepers. Anyways we will never go back again..NEVER...”

„Great place to stay. Staff is very accommodating. If the construction were finished it would be better.”

„First of all, I have no complaints about the hotel's interior facilities. The only thing that made me angry was the front desk staff who checked me in. He was a middle-aged white man. When I checked in, I noticed that the final payment amount was different from what the third-party platform had originally quoted. I asked him if there had been a mistake and mentioned the amount I should pay (my tone was polite and not offensive at all). Suddenly, his attitude changed, and he said, ”I don't care. You have to pay the amount shown in our hotel system. If you're not ready to pay, then step aside—there are other guests waiting. Don't argue with me.,take it up with the third-party platform.” His attitude was extremely rude, and I became anxious. After going back and forth for few minutes, I suggested paying first and asked if I could pay in cash. He refused, saying I had to pay by card. I became even more frustrated but eventually compromised and paid by card. Then he started being difficult again, claiming there was a problem with the computer and that even the final payment couldn't be processed at the moment, so he couldn't check me in. I was very hungry at the time and just wanted to check in quickly, drop off my luggage, and go eat. His stalling felt intentional, as if he was deliberately delaying my check-in. By then, 20 minutes had passed since I arrived at the hotel. I had no choice but to leave my luggage in the lobby, eat first, and then return to check in. An hour later, I came back to the front desk, but no one was there to assist me. I noticed him resting in a small room next to the desk and called him out. When it was time to pay, I asked again if I could pay in cash, and this time, he actually allowed it (absurd). I asked him to provide a receipt for the final payment so I could inquire with the third-party platform about the discrepancy in the amount. He became very impatient and told me he couldn't give me a receipt of what I paid, only allowing me to take a photo of a piece of paper that didn't even specify what the charge was for. I was really speechless—this was the worst front desk service I had ever experienced. The next day, the front desk staff was a Mexican boy, and his attitude was completely different. I guess I was just unlucky.”

„beautiful hotel and food was good although we saw two couples leave angry because of more than a 30 minute wait for breakfast. staff present were doing their best but the kitchen staff couldn’t keep up with orders   from my personal viewpoint, my only complaint is the additional $25 per night for parking. it feels like just another way to squeeze the customer”

„Hôtel simple situé à distance du centre ville, relié par une navette payante par jour chambre type motel disposant du minimum petit déjeuner : salle très simple mais tables en suffisance, repas basique industriel dans de la vaisselle jetable piscine présente, au milieu du parking proche voierie, avec eau chaude”

„The room provided wasn't 100% ready on our arrival the rooms advertised refrigerator was pulled out from its location with the door left opensitting on top of a towel collecting water that had been leaking for some time. Mint. Did respond quickly to the matter by cleaning up the watery mess and getting the refrigerated back into place. The refrigerator was plugged back in but eventually started to leak during the past 3 days of stay. The room did feel damp as there may have been high humidity present.”

„正常酒店，早餐有香腸，區別於其它千篇一律的早餐，咖啡低度烘焙的酸味略重，其它都OK。”

„The reception was friendly and informative. Housekeeper was nice. She asked if we needed our room refreshed. The location to St George Street wasn't too far of a walk. Just under a mile to cross the St John's River to reach Saint George street.”