Odkryj pobyt w mieście Raub

„Need to refurbish please...rundown and please get new towels, these have some black dots Poor insulation..can almost hear everything so not able to have a good rest Lights from corridor seeped from bottom of door to room Would not stay here again”

„I booked the Royal suite but what I get like economy suite. No toiletries except hair shampoo and shower liquid. Slipper, oral care, face towel only sent upon request. Tissue box was empty. Asked soap bar for hand wash, the staff told me not provided. After I complaint the staff sent me a bottle of hand wash which like Belong to someone. My room has pool but only provide 2 bath towels. When request, can give another 2 only. Means I can enter my pool 1x only. If enter more no towel to use. Charge high price but provide below basic services . The reception counter is on top and get wet when raining. Only 1 person on duty, if this person go to toilet. Have to wait for her to come back. Breakfast very basic, less protein, no chicken nor fried or scrambled egg … just hard boiled egg cut into half for Nasi Lemak. Only 1 word: kedekut operator and lack of hospitality skills.”

„The hotel was clean, and the front desk staff was kind. The hotel prepared free breakfast for us! The nearby location has many restaurants and supermarkets, which is quite convenient for us! The only weak point was that the hotel's water was slow, and the room we stayed in had a problem with the door, but the staff was ready to help.”

„The location of this home stay is excellent, less than 5km driving distance to Raub Town, which makes it very convenient. However, there are a few areas that could be improved. 1. The homestay does not provide basic toiletries such as toothbrush and toothpaste, so we need to go to buy a new one as we forgot to bring it. 2. The bedsheet had small holes and should be replaced to maintain comfort and cleanliness. 3. Noticed a lingering smell of cigarette smoke - it would be much better if the place could be made a non-smoking accommodation to ensure a fresher environment for all guests. 4. Noticed the sugar or creamer provided were already expired, which raised concerns about attention to detail and quality control. Overall, the stay was convenient because of the location, but with better upkeep, fresher supplies, and stricter rules on smoking, the experience could be much more pleasant.”

„Nice apartment with sufficient space and good environment. It’s worth to money. Also, friendly staff as well were late to arrive due to heavy traffic jam.”

„The room is acceptable but the beds are a bit uncomfortable. There was no aircond even though their website stated there’s an air conditioning in the room. We couldn’t sleep well on the 1st night because the room was stuffy & the stand fan was super noisy. We dare not open the sliding door because there were wild monkeys. The breakfast was mediocre. Not much choice. There was no parking spot available when we arrived, so we had to park quite far from the hotel.”

„Great place to recharge energy, very nicely renovated with superb scenery outside of the balcony. Worth the stay”