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Opublikowano5 paź 2023
YTZ23
We stayed at this hotel for 3 nights with our 10 month old during Golden Week.
Pros:
- Hotel is self-contained and there is no need to leave the hotel. There are large and well-maintained grounds for our daily walks with baby, including museums and traditional pagodas dotted throughout the property. There is a chinese, western (steak, pizza) and japanese (teppanyaki) restaurant within the hotel. There is also a kids play room and swimming pool, along with some other kid friendly activities like rabbit feeding and games on the lawn.
- The hotel is right next to the lake and is quite beautiful. It's very relaxing to stroll along the lake.
- There is an ancient town about 15 minutes walk from the hotel's main lobby. There is a free hotel shuttle to and from the ancient town too.
- Staff are generally friendly and helpful
- Large, family-friendly rooms are available. We stayed in a lake view suite, which was just right for us and our baby.
- Hotel is affordable by international standards
- Hotel is less than 2 hours drive from Shanghai, where we live
- We particularly enjoyed the teppenyaki restaurant where you can get a private room and a private chef to cook your meals
- Despite it being Golden Week, we didn't feel that the hotel was too crowded. Perhaps because the hotel has large grounds.
Cons
- The baby cot given to us had an extremely thin and uncomfortable mattress. To compensate, we were given a comforter to pad the mattress. However, this is unsafe for younger babies, who should sleep on a firm surface.
- The property and facilities are a bit dated
- There were very loud weddings on the lawn facing the lake each day that we were at the hotel. The loud music and emceeing disturbed the peaceful ambience of the place, and also disrupted baby's morning and afternoon naps. For families with children who still need to nap in the day, it may be better to stay in a quieter garden view room instead of a room facing the lake.
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Cena za noc od:129 AUD
Opublikowano18 lis 2025
Gość
I had a wonderful stay at Wenlv Gusu Yard Donghuali. It’s more of a charming 民宿 than a traditional hotel, and that’s exactly what makes the experience so special.
The service was exceptional. We had very heavy luggages, and the staff immediately offered to help us carry them up the stairs to our rooms. If you order food delivery, the staff will also kindly bring it straight to your room, and they were consistently helpful with any of our requests. They also prepare a healthy and delicious breakfast every morning, which was a lovely way to start the day.
The location can be a little inconvenient at first as the 民宿 is tucked deep inside a quiet lane, but once you get oriented, you’ll find that it is actually very close to many popular attractions. We appreciated the balance - peaceful surroundings while still being within walking distance of key sights.
Our room was clean, comfortable, and tastefully decorated, with beautiful views of the courtyard. It was the perfect place to unwind after a day of exploring.
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Cena za noc od:88 AUD
Opublikowano17 wrz 2024
Gość
I am absolutely in love with this hotel! First of all, the hotel is located inside the scenic spot. One of the staff called me in advance to arrange a time to pick me up at the entrance of the scenic spot. My Chinese is not good so normally it's very awkward for me to speak over the phone in Chinese but she was very patient with me which I appreciate. Not only did she escort me to the hotel but she also carried my luggage for me.
The decor inside the hotel has a beautiful, rustic asthetic which matches the feel of the ancient town. I really like table and chairs in my room, overlooking the pond. The pond also has koi fish and turtles! It was a beautiful touch that added to the overrall feel of the hotel. I loved these little details such as theovely traditional Chinese tea set (with a variety of complementary loose tea leaves), and the stylish coffee mugs.
Unfortunately I came to Zhouzhuang during a severe typhoon which caused a leak and power cut in my room, so when I alerted the staff, they immediately gave me a new room. They even helped me pack my things so I can change rooms as soon as possible. The new room I went to was equally as beautiful.
Not only is the hotel beautiful but it also has great amenities. Both rooms I stayed in had a stone bathtub which were both very deep -you could float it in! If you come here, I would recommend you bring some bubble bath with you like I did for maximum relaxation. I also made good use of the pool. The pool is a little small and a bit too shallow for an adult, but you can still have an enjoyable swim. Lastly, the tea room and cafés are also a nice addition to the hotel. My second room didn't have a table and chairs like the original one I booked, so I went to the tea room to eat my breakfast. It's also a cozy and comfortable room just to relax in if you're feeling lazy.
As I have mentioned throughout this review, the service is second to none. Not only did the staff help me get to the hotel, but after I checked out they also carried my luggage and escorted me to the taxi. Throughout my stay I was offered fresh fruit and coffee several times, and as I mentioned earlier, I was immediately helped when I had to change my room. Whenever I struggled to communicate in Mandarin, the staff would try their best to speak English or would be patient with my hesitation or mispronunciation in Mandarin. This is probably the best ever service I have experienced on my travels.
In summary, it's a beautiful hotel, in a convenient location with great facilities and helpful and kind staff. Not only will I come back again (and with my family next time) but I will recommend all my friends and colleagues to stay at this hotel if they ever plan to visit Zhouzhuang.
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Cena za noc od:78 AUD
Opublikowano14 lut 2026
Gość
Chociaż hotel jest trochę wiekowy, to ogólne udogodnienia nadal sprawiają dobre wrażenie. Lokalizacja jest doskonała, idealna do zwiedzania i jedzenia. Parking jest również bardzo wygodny, przylega bezpośrednio do hotelu, a z podziemnego parkingu można dostać się prosto do budynku. Miejsca parkingowe są przestronne, co ułatwia załadunek i rozładunek bagażu. Układ pokoju jest bardzo przemyślany; po złożeniu namiotu i maty dla dzieci, pokój staje się niezwykle przestronny. Obsługa hotelowa jest również dobra, a śniadania bardzo smaczne.
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Cena za noc od:56 AUD
Opublikowano18 gru 2023
Remily
We were happy with our stay here. The room was nicer than it looked online, and the hotel was really clean. There are playrooms for young children that are free (3 rooms with some different toys in each room). The rooms are a bit old and tired, but my 2 year old enjoyed playing there and requested UK hi back lots of times. For parents it is just great to have somewhere for your kid to play and have fun, especially as the weather was very cold when we went! Outside there is a play area and sand digging pit. Location is walking distance from Tongli old town. Restaurant does evening buffet, and buffet breakfast. The food is fine, more Chinese than western, my husband really liked it and my favourite part was the Beijing roast duck at dinner. The pool is warm, with floats and rubber rings to borrow. There is a little land train, it takes a 10 minute trip around the hotel grounds and the cost is 20RMB for one adult and child. For me it was very boring but my son loved it 😂
The staff are very warm and friendly, everyone is very professional. Each guest is connected to a butler on wechat before they arrive so you can easily send a message and get some help. Our butler is Yu Ting and she helped us very professionally.
For me, the things the hotel can improve are (1) the animal petting zoo - by western standard the facilities for the animals are not very good, just concrete enclosure with hut. For foreigners, we do not really like this. (2) We had a problem with the other guests smoking in the hotel, eg in the coffee bar. When I complained to the staff they tried to stop the guests, but even though they repeatedly reminded them to stop, the other guests continued. In the end they arranged for me to move to a private room near the bar where I could avoid the smoking. I was very grateful that they found a solution for me and my baby, but I am speechless there are such guests who flagrantly break the rules and the hotel cannot stop them. We smelled smoke in some different public areas, so maybe this is a problem with several guests 🙁
Overall we are happy with our stay and it is a good place to spend a few days with kids.
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Cena za noc od:107 AUD
Opublikowano18 maj 2026
John SoCame to Suzhou for Zhou Shen's concert. The hotel is in the city center, right next to Suzhou Museum and Humble Administrator's Garden, making it super convenient for getting around. There are lots of restaurants nearby and 24-hour supermarkets. Guests also get discounts on tickets to attractions. The room was clean, and the front desk staff were really friendly and helpful.
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Cena za noc od:60 AUD
Opublikowano13 maj 2025
V_Teo
Located in the heart of the industrial park, Hilton offers an unparalleled experience of tranquility yet convenience for anyone who wants to visit Suzhou. The amenities and service are amazing as its reputation and I had a great time relaxing while staying here for vacation. The staff was kind to upgrade our rooms such that it’s adjacent to each other and readily agreed to extend my checkout time to accommodate my train timings. While it might be a distance away from the popular tourist attraction, cabs are easy to find and cheap to travel in to destinations like the Lion’s Grove or the Tongli ancient town. The only downside to my stay was that I was not able to see the Jinji lake from my room. The breakfast was quite a spread with many different cuisine at great quality and would highly recommend you to book a room with breakfast as there are not many food options nearby. Family Matt opposite the hotel will serve all your urgent needs. Overall, I had a great stay and will highly recommend this place to business/ families who are good with taking cabs to tourist destinations.
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Cena za noc od:126 AUD
Opublikowano27 paź 2024
MoAlanteh
Our stay at the Novotel Suzhou was nothing short of memorable! From the moment we arrived, we were greeted with warm smiles and exceptional service, which set the tone for an amazing experience for our entire family.
The hotel itself is beautiful, with a modern yet inviting ambiance that instantly made us feel at ease. We were particularly impressed by the range of facilities that catered to everyone in the family. The hot springs were a highlight for us, providing a tranquil escape and a perfect way to unwind and rejuvenate. The water was just right, and the surroundings were serene, adding to the overall relaxing atmosphere.
The swimming pool was also a big hit, especially with the kids. Spacious and well-maintained, it offered plenty of room for swimming, splashing, and simply having fun. The kids’ playground was another wonderful feature that our children absolutely loved. It was well-designed, safe, and filled with engaging activities that kept them entertained while we enjoyed a bit of downtime.
Food at the Novotel Suzhou was a true treat! The morning brunch had a diverse selection of delicious items that catered to all tastes. Everything was fresh, flavorful, and beautifully presented, making each meal a delightful experience. We looked forward to each dining experience, knowing there was something new to try and savor.
The afternoon brunch was another stand-out feature. It was a luxurious affair with a mix of international and local flavors that kept us coming back for more. The chefs clearly took pride in their craft, and it showed in every dish.
Overall, our stay at the Novotel Suzhou was filled with wonderful moments, from relaxing in the hot springs to enjoying family time at the pool and playground. We couldn’t have asked for a better place to create lasting family memories, and we’re already looking forward to our next visit!
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Cena za noc od:106 AUD
Opublikowano19 sty 2026
Ting En Yeoh
We were looking forward to our stay here and suffice to say, it did not disappoint. Location was great and it's located along Pingjiang Road. It made for a very convenient stroll at anytime of the day. We wanted to experience the street at its busiest to the quiet in the middle of the night once shops close and tourists leave. The sound of light footsteps and wheels rolling against cobbled path during the break of dawn to lightly stir you from your sleep were strangely soothing and nice to wake up to. Pillows were a lil soft to our liking but each to their own. We had a great stay nonetheless.
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Cena za noc od:79 AUD
Opublikowano13 maj 2024
Murshid_aleen
It was really a good calm atmosphere far from city , with good rooms and lovely staffs , the breakfast was more than enough and so much of varieties were there , the overall stay was a experience , will stay again
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Cena za noc od:43 AUD