Maistra Select Family Hotel Amarin

"We arrived at the hotel and were informed that the room thermostat works properly as long as the windows are closed. After 3 hours, with the temperature set to 22°C, the room was already 26°C. After reporting this to the reception, the option to set it to 18°C was unlocked, but it made no difference. We also received contradictory information: one staff member said the wristband (key card) does not need to be in the room for the air conditioning to work, another said that it does. The leaflet provided yet another explanation. Eventually, a technician arrived and contradicted all previous statements, explaining that the set temperature does not matter anyway because the entire hotel is operating in heating mode - and that it is best to simply turn everything off. When we asked how we were supposed to cool the room in that case, we were told to “open the windows.” This meant either dealing with a draft while traveling with a small child and keeping the window open all night (no mosquito net, ~15°C outside), or trying to sleep in a room at 26°C. The situation got even worse the next day - at 10:00 AM, the room temperature had already reached 28°C. Although the room was advertised as air-conditioned, in reality the air conditioning simply did not work. At reception we were told that “no one has complained,” which was clearly not true - while we were filing our complaint, another guest approached us saying he had been trying for 5 days to get the temperature lowered in his room. After several discussions, the first offer was change our room to a worse category room, without any compensation. After further complaints, we were given an additional room - unfortunately, it was even hotter (around 35°C). This additional room was not part of our original booking but was provided during the complaint process. Only after continued escalation were we finally given a room on the first floor, on the shaded side, where it was at least possible to stay. All hotel guests were visibly overheated - including the staff. By the way the attached picture shows what the “sea view” from a grand room on the first floor actually looks like - mostly trees, open swimming pool area (closed at the time being), a car park, and only a distant strip of water visible. The first room we got also leaves a lot to be desired: * clear signs of wear and tear * very impractical layout with almost no storage space * sliding wardrobe doors damaged or poorly installed, difficult to move * loose window handles that can snap back - a potential hazard for a child * broken night latch on the entrance door, meaning the door cannot be properly secured * bed rail not attached at all - a child could easily fall between it and the bed * partially torn curtain that cannot be fully closed * sheer curtain too short to fully cover the window * dirt, dust, and hair in wardrobes and even on the bedding Additionally, there are parking spaces available at the hotel, but they were all occupied during ou"

Maistra Select All Suite Island Hotel Istra

Monte Mulini Adults Exclusive Hotel by Maistra Collection

"Niezapomniany pobyt, który chcielibyśmy powtórzyć, ponieważ byliśmy tylko w tranzycie na jedną noc. Lokalizacja, obsługa i możliwość skorzystania z bogatej oferty spa sąsiedniego hotelu były świetne."

Residence Vaal

"The hotel is very exquisite, whether it is facilities, services, dining, etc., they are all very attentive, and the details are very good! The decoration style of the room is very consistent with my aesthetics, and the bedding and lamps are inspiring. I will recommend it to more friends. The service of the store staff is also friendly and enthusiastic. My daughter is about to take the college entrance examination, and they also sent her blessings! Thank you very much!"

Hotel Squero

"Nice and clean hotel with great location, it’s about 5min to walk to the city. The rooms are big and up to date,the beds are a little hard for my preference, and the breakfast had a little small selection, but all in all a nice hotel with great staff"

Villa Tuttorotto

"My Husband and I enjoyed 3 nights at Villa Tuttorotto and would happily have spent more time there. The hotel was perfect for us - small, beautifully furnished, extremely comfortable and relaxing. Tucked away down a small alley right in the heart of Old Town Rovinj with everything that has to offer. Dom, Olga and Anna couldn’t do enough to ensure our stay was perfect. We had a car which we parked in a nearby car park, Olga picked us up from there in the hotel cart. She organised payment of the car park (she had even taken a photo of the car registration so we didn’t have to look it up) and made sure payment was made until we left Rovinj. In other words she couldn’t have been more helpful. Breakfast was delicious - fresh fruit, pastries, cold meats etc. We very much hope we can enjoy a return visit."

Hotel Boutique Natka

"The room is average, the health is average, the boss is more enthusiastic, and the restaurant introduced is good."

Rooms and Studios Villa Rossella 2

"Wszystko doskonałe! Pani na bardzo przyjaznym i dostępnym powitaniu. Doskonały parking na jednostce. To jest rekomendacja!"

Maistra Camping Veštar Mobile Homes

"Bardzo miłe miejsce, części kempingu i części domów mobilnych. Dom mobilny, który mielismy, był dobry. 4 łóżka i sofa, 2 łazienki i aeronautyka. Staff byli bardzo przyjazne i pomocne. Dzieci uwielbiały zespół animacji. Każdego wieczoru mieliśmy także aktywność dla dzieci i muzykę na żywo."

Casa Amando Eco Boutique House

"Just had a wonderful stay for five nigh with our family,accommodation, location, host all exceeded my expectation..we have travelled a lot around the world. This is a beautiful little gem."