"Ten hotel jest trochę od dworca kolejowego i centrum handlowego."

"Wszystko jest wspaniałe!"

"Pokój był czysty i dobrze utrzymany. Lokalizacja była dość wygodna, jest blisko przystanku autobusowego. Udogodnienia były nowoczesne i w dobrym stanie. Pracownik był przyjazny i zapewnił dobre usługi."

"Dobre usługi i wygodny hotel. Doskonała lokalizacja, tylko po drugiej stronie drogi od centrum handlowego i wyjścia! Zarządzanie hotelem są bardzo miłe, pozwól nam zameldować się wcześniej po przyjeździe. Nawet WhatsApp nas wcześniej przed naszym przyjazdem po pomoc. Autobus do Disneya jest po drugiej stronie drogi. Bardzo zalecane."

"My stay at Akena Serris – Val d’Europe was average. The hotel has a convenient location, especially if you’re visiting Disneyland Paris or the nearby shopping outlets"

"Zalety: dworzec autobusowy tuż przed tym apartamentowcem, bezpłatny autobus wahadłowy do Disneylandu, ale z niego nie skorzystałem, blisko La Vallee Village i centrum handlowego Val D Europe, łatwo znaleźć restaurację. Wady: zniszczone i przestarzałe schody po wyjściu z windy, łuszcząca się i brudna wykładzina... Czystość w pokoju pozostawia wiele do życzenia, łazienka, a zwłaszcza podłoga w prysznicu, jest tak brudna, że ​​dawno nie była czyszczona, odczuwam swędzenie, w łóżku mam pluskwy."

"Łatwy dostęp do Disneylandu bez konieczności przebywania na terenie parku, szybki i łatwy spacer bez większych kłopotów oraz bliskość innych miejsc gastronomicznych."

"Nie miałem okazji zatrzymać się w tym hotelu, ale uważam, że jest najgorszy pod względem obsługi klienta. Zarezerwowałem hotel online, gdzie ich zasady nie są jasno określone. Wizy mojej rodziny zostały opóźnione i poprosiłem o zmianę naszego pobytu trzy tygodnie wcześniej. Obiecali zmienić, gdy tylko podam im nowe daty naszych wakacji. Gdy poinformowaliśmy ich o nowych datach, nie mogli odpowiedzieć na e-maile i telefony od agenta do ostatniej chwili, kiedy powiedzieli, że nie mogą zmienić naszego pobytu w hotelu, co oznacza, że ​​straciłem płatność za hotel. Czuję się oszukany, zdradzony i okradziony z ciężko zarobionych pieniędzy. Rezerwuj na własne ryzyko."

"Here’s the review with that point naturally incorporated: Unfortunately, this was not a pleasant stay, and I would not recommend this property. The self check-in process is unnecessarily complicated. The instructions initially direct you to a different side of the apartment building, which is confusing. Unless you read them very carefully, it’s easy to spend at least 30 minutes just trying to check in. Between accessing the building, collecting the keys, entering the apartment, retrieving the car park fob from the kitchen, and finally getting to the parking area, you end up opening around 6–8 different doors before you’re fully checked in. It is far more complicated than it needs to be. The underground parking is secure, but it is very dark, has a strong unpleasant smell, and many of the surrounding parking spaces appear to be used as storage areas, giving the whole area an untidy feel. Inside the apartment, the linen was clean, the kitchen was well equipped, and the main bed was acceptable. However, the sofas were heavily worn, stained, and looked dirty. The sofas shown in the listing photos appear clean, tidy, and in good condition, but they do not reflect the actual condition of the furniture provided. The listing also suggested the apartment was suitable for three adults and children, but the sleeping arrangements don’t realistically support that. The sofa bed is very worn, and the single sofa bed isn’t suitable for either adults or children. Before arriving, I contacted the host to request fans as there was a heatwave forecast. I received no response. The apartment became extremely hot, and with no fans or any form of ventilation, it was very difficult to sleep. Travelling with young children made this even more challenging. There are also several maintenance issues. The toilet door handles are very stiff, the wardrobe doors are difficult to operate, and the bedroom has no main light—only bedside lamps. The only convenient power socket is occupied by the bedside lamp, so if you need to charge your phone, you have to unplug the lamp and leave the room without lighting. The hallways throughout the building also have a persistent unpleasant smell. The biggest issue occurred on the morning of checkout. At around 8:30 am, the water supply stopped completely. We were unable to shower, wash properly, or get ourselves and the children ready before leaving. I contacted the property immediately but was simply told to send an email and wait up to six hours for a response, which was completely impractical given we were checking out that morning. I then contacted Trip.com customer service, who responded immediately and genuinely tried to help by contacting the property. Unfortunately, the property management never responded to them either, leaving customer service with very few options other than offering a small compensation. While I appreciated Trip.com’s prompt support, it did not resolve the situation. Having to end a family holiday without running water and without being able to take a shower is simply unacceptable. Overall, while the apartment has a few positives such as secure parking, clean linen, and a functional kitchen, these were outweighed by misleading listing photos, poor communication from the host, uncomfortable sleeping conditions, inadequate facilities during a heatwave, maintenance issues, and the complete lack of support when a major issue occurred. I would not recommend this property. The only positive experience was Trip.com’s customer service, who responded promptly and did their best to assist despite the property’s lack of cooperation."