"The front desk staff were very unprofessional and lacked service awareness. Firstly, even though it was close to 10 PM when we checked in, they kept trying to persuade us to scan a QR code to follow their online store, even though we had a child with us. Secondly, they were very slow in delivering a single sheet and blanket to our room, making excuses and delays. Thirdly, on the morning of check-out, our child forgot their toy car in the restaurant. When we asked the front desk to check with the staff, they simply replied that they hadn't found it, without even asking. I found it myself on the table. Furthermore, the restaurant breakfast was terrible, with many pre-made drinks and food, and the place was completely disorganized."

"A very nice hotel, great value for money, clean and hygienic, convenient for dining nearby, and within walking distance of the Kumtag Desert scenic area."

"The hotel is in a good location, about 5 kilometers away from the scenic spot. The room facilities are complete, the staff's service attitude is also very good, the breakfast is very rich, there is a supermarket on the first floor with daily necessities, the ethnic restaurant on the first floor is worth recommending, and there is 3 yuan cold noodles in the evening, which is worth recommending."

"The room is very spacious and well laid out. The hotel is very large and the food in the restaurant is more suitable for southerners. The service staff is also very patient and polite. The breakfast is good. The only difference is that the yogurt is a bit thin. It would be better if it was thicker."

"Clean, spacious, and comfortable room. The front desk staff was very friendly and welcoming. Really great. I'll definitely choose this place again in the future."

"We traveled with our pet by car and stayed in a special twin room (no window) on September 8, but other facilities were complete, new, clean and hygienic. I had a good sleep and was very satisfied. Thank you for being pet friendly. The area around the hotel is safe, clean and not cluttered. There is an open park diagonally opposite, which is very convenient for walking the dog. The front desk service patiently reminded us how to use the smart phone in a thoughtful and meticulous manner. The room is spacious, the bedding is comfortable, and the mattress is thick and will not be disturbed by the springs. The bathroom has a large washbasin, the shower has all the necessary functions, the water pressure is high, and the toilet has an intelligent heated flush that requires no manipulation. Smart lighting makes it convenient to turn on the lights at night, and Xiaodu voice wake-up the air conditioner is also convenient. There are too many advantages to list here. Next time I go back to Xinjiang, I will definitely stop in Hami and stay at this hotel again."

"Great location hotel near the attraction. They also provided free pick up/drop off from the train station"

"Ten namiot jest wygodny, widać gwiazdy i wschód słońca, pod pustynią, w dobrym miejscu i czystości, głównie serwis, szef zawsze się śmieje, rzucam w namiot, wysyłamy do drzwi, bardzo miły!"

"Serwis jest bardzo dobry, pani Zama. W pokoju też jest czysto."