Spa Hotels in Kandy

„Very nice hotel, not far from Kandy's city center. We actually walked into town one day along the 2 lane winding road. The pool is very nice, there is a weight room to work out and a spa if you want a massage. Its very peaceful, has a nice view of nature and a nice little bar with some quality cocktails. If you are going to Kandy and you don't mind being a bit outside the city, this is a real good spot. I would post more pictures, but the site limits the size and its a lot of effort to shrink a photo just post it here.”

„kandy 傑特威畫廊酒店 安靜舒適的休憩之地，服務細節有待提升 入住了Kandy的傑特威畫廊酒店，總體來説是一段令人放鬆的體驗。 酒店的房間寬敞明亮，配有陽台，我很幸運地住到了正對泳池的房間，視野極佳。房間的舒適度很好，每天早上醒來，推開陽台門，眼前就是泳池和遠處的大自然，十分愜意。酒店靠着斯里蘭卡著名的馬哈維利河（Mahaweli River），周圍的生態環境非常好，空氣也非常好。經常能看到各種鳥類和鷹，非常適合喜歡安靜和親近自然的人。 泳池是我最喜歡的部分。幾乎全天候開放，清晨或傍晚游泳時，感覺整個泳池和天地都屬於我，讓人倍感放鬆。餐廳也正對泳池，用餐時既能享受美景，又能感受到自然的靜謐。每天早餐後，我都會坐在平台上看書或處理工作，氣氛安靜，温度適宜，回想在整個斯里蘭卡20多天的旅程中，這裡是為數不多讓我能安心讀書的地方之一。 酒店距離市區較遠，可能對希望探索Kandy市區的遊客來説有二三十分鐘的開車時間。其次，服務細節的專業度還有提升空間。例如，入住時有服務人員表演當地舞蹈，但明顯有些敷衍。之後，酒店安排了一位專屬服務員，並遞給我一個手機供隨時聯繫，但她的服務顯得比較生疏。例如在房間時，我問窗簾是手動還是電動的，她回答是手動後，演示了一下又拉開了窗簾，而當時已是晚上6、7點，天色完全黑了，完全沒有打開的必要。同樣一位服務員，每天早上吃早餐時，都會問我要吃什麼。我説吃麥片時，總會問是加椰糖漿還是蜂蜜，而我連續四天都選擇了椰糖漿，但每天還是會被重複詢問。都是小事，但也可以看出服務更多是一個形式。 總的來説，Kandy的傑特威畫廊酒店是一個適合放鬆和親近自然的地方。它的房間、泳池和周圍環境都很好，性價比也高。如果能在服務細節上進一步完善，主動、貼心地去服務，整體體驗會更加令人滿意。 A Peaceful and Comfortable Retreat, but with Room for Service Improvement I stayed at the Jetwing Kandy Gallery during my visit to Kandy, and overall, it was a relaxing experience. The rooms are spacious and bright, with balconies. I was fortunate to have a room overlooking the pool, which offered a fantastic view. The room was very comfortable, and every morning, I enjoyed waking up, stepping onto the balcony, and soaking in the tranquility of the surroundings. The hotel is located by the famous Mahaweli River, and the natural environment around it is excellent, with frequent sightings of various birds and eagles. It’s a great place for those who love peace and nature. The pool was my favorite part of the hotel. It’s open almost all day, and swimming in the morning or evening felt like having the entire pool and sky to myself, a truly serene experience. The restaurant also overlooks the pool, and dining there offers both visual and sensory enjoyment. After breakfast each day, I would sit on the terrace, read a book, or work. It was quiet, and the temperature was perfect—not too hot. This hotel was one of the few places during my 20-day trip in Sri Lanka where I could truly relax and enjoy some peaceful reading time. However, the hotel has some shortcomings in its service. First, it’s located quite far from the city center, which might not be convenient for those looking to explore Kandy. Second, the quality of service felt unrefined. For example, upon check-in, staff members performed a traditional song and dance, but it felt half-hearted. Later, I was assigned a personal service staff member and given a phone for direct contact. However, the staff member seemed inexperienced. For instance, when I asked if the curtains were manual or electric, they demonstrated how to close them but then reopened them, even though it was already 6-7 p.m. and completely dark outside. These small details reflected a lack of polish in the service. Another minor issue was at breakfast. Every morning, I chose cereal and was asked if I preferred coconut syrup or honey. I answered “coconut syrup” every time, but the staff still asked me the same question every day. While it’s a small matter, it suggests room for improvement in their service process. Overall, the Jetwing Kandy Gallery is a great place to relax and connect with nature. The rooms, pool, and surrounding environment are excellent. If the hotel could enhance its service details, such as being more attentive to guests’ habits and preferences, the experience would be even better.”

„The hotel hasn't done any maintenance in the rooms in years. Our room smelled like mold, and humidity. The shower kept changing temperature, sign of a bad water heater, and had sewage smell coming from the drainage. On our first night, the light switch in the bathroom started smoking and doing sparks everywhere - if we hadn't been there to call the reception right away, it would have been a severe fire hazard. The location is quite good as it is right on the lake, and Is a nice walk in the morning. The cleaners woke us up at 6.30 AM because they were slamming doors and screaming. I think this hotel is a 3star and not 4”

„We booked a room with a view and it certainly delivered. We had a spacious balcony and could see so much, happily have sat outside for hours and luckily even the sunrise was watchable. Service was really good and staff were extremely helpful. Room was very spacious, bath was amazing and also came with the view. Other facilities we made the most of included the infinity pool, which again came with the view. It was difficult getting to the hotel but that’s what you expect when it’s on a mountain. We would stay again!”

„在康提市郊，山頂。 上山的路陡峭崎嶇，然而進入酒店後發現小而精美，人情味十足，餐廳俯瞰康提山谷，風景非常棒。 值得提出的是服務態度： 我們帶一個孩子，在基本上所有的酒店都加15-20刀的額外費用，然而這裏給我們免了，還送了一個孩子早餐 特別要highlight的是晚上的自助餐，原本想單點的，經理再三規勸下，本着不給他們添麻煩的心態勉強點了自助，結果發現是意想不到的驚喜。 就………真的都蠻細緻蠻好吃的。特別是吃了幾天五星的不敢恭維的自助餐後，這裏絕對驚喜了。 其他不説了，推薦 照片沒有處理過，光線不太好，實際比照片好”

„斯里蘭卡酒店性價比普遍較低，名氣比較響的遺產系列酒店大多設施陳舊。相比較而言，Golden Crown 算是比較新，設施也還算齊全的酒店。地理位置不錯，大堂裝修很有特點。入住時恰逢情人節，床上還佈置了紅氣球，很温馨。”

„Absolutely stunning, giant compound with an extensive history! They even offer a history walking tour but unfortunately there weren’t enough people signed up to make the tour happen. If you’re looking for a “colonial” stay, this is a great place. I recommend just walking around to see it for yourself. It’s also right on Kandy Lake, so it’s a nice walk (and not too far from the Kandyan Culture Center and the Sacred Tooth Temple Meals were good, but service sometimes is a little messy. Buffet was missing things like tongs or a cloth over the tray handles (which were hot to touch), but there’s a lot of servers walking around so I’m sure they’ll be able to do double-checks on this”

„The hotel boasts a prime location in close proximity to the Maligawa and the lake. The accommodations are well-maintained and equipped with ample amenities for a comfortable stay. It's worth noting that the rates may be slightly higher compared to other lodging options in the area.”

„Прекрасный отель, классный номер - брали делюкс с видом на горы ) Персонал очень доброжелательный, приветливый, завтраки шикарные 😊 На крыше бассейн с фантастическими рассветами и закатами 😍 Так же на крыше есть бар с нереальными видами) Отель находится на возвышенности, брали всегда такси и все ок, до центра не далеко.”

„Stylish accommodation and surroundings. The room was beautiful, well-equipped, and clean. The food was delicious with a wide selection, and throughout the entire stay, the service provided by the butlers was perfect. If I were to stay in Kandy or the surrounding area again, I would definitely choose W15 Hanthana Estate.”