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Opublikowano7 sty 2026
Gość
From the moment I arrived, this hotel exceeded all my expectations from luxurious rooms, elegant décor, plush bedding, and calming tones made for a perfect retreat. The room was spotlessly clean and the view from the balcony was speechless. Well-equipped wellness amenities, a serene spa with hot and cold jacuzzi, a huge steam room, sauna and a refreshing heated swimming pool over looking the mountains.
What truly set this stay apart was the hotel’s client ambassador Ms Alissa, a genuinely attentive professional who acted like a personal concierge throughout my stay who provides proactive updates on local tourist conditions and attend to my needs be it arranging for high tea and booking of spa services. Each day, I received timely briefings on weather patterns and conditions at nearby tourist spots. This insightful information helped me plan my outings with confidence. Last but not least, the GM, Steven Tan was so warm, ensuring the guest are comfortable during breakfast time. He is from Singapore by the way and had been running the resort for 8 years. Great job Steven!!
My overall experience (Excellent)
The hotel’s ambiance was welcoming and polished striking the ideal balance between luxury and comfort. The facilities made it easy to unwind, stay active, and explore the tourist place with confidence. The client ambassador’s attentive, almost personal-concierge approach elevated the stay from excellent to unforgettable. I left with wonderful memories and a strong sense of having experienced truly thoughtful hospitality and will surely come back again later this year to explore places that I have did not visit.
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Cena za noc od:334 zł
Opublikowano20 mar 2026
Gość
we’re bill bensley obsessives. have been for years. so when de la coupole opened in sapa, it was never a question of if — only when and how many times.
the answer so far: twice. and we brought our tour groups both times.
now, the honest part: GETTING THERE is an ordeal. first time — sleeping bus from hanoi. the driver treated mountain serpentines like a personal vendetta. not an experience i’d repeat. second time — luxury minivans from halong bay. six-plus hours. our guests arrived exhausted, slightly broken, questioning their life choices.
and then they walked into the lobby.
worth it. every kilometer.
the hotel itself is everything bensley promises and then some. each room category has its own personality — we’ve stayed across all of them, including the grand suite. no two feel the same. the staff
what makes de la coupole genuinely special is that the difficult access functions as a FILTER. the guests who make it there want to be there. that changes the energy of the whole place.
will we return? already planning it.
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Cena za noc od:508 zł
Opublikowano9 wrz 2025
JM travels
Positives:
Immaculate service. Very warm, welcoming, friendly and personalised experience. The team takes the time to speak to each and every guest, always greeting with a smile 💕
Laundry was USD4 /kg. Very nice strong smell for the detergent.
Great selection of food and wonderful ala carte breakfast buffet. Scrambled eggs were so so good! The beef soup as well 👍
Loved the house pets 💕
Location is great! Not too far from city, yet far enough for peace and quiet. Near the rice fields, amazing views and fresh air. Near the alpine coaster.
Massage was great too. A lil pricey but so convenient and worth it.
The overall vibe was fantastic and relaxing. Definitely coming back here again despite some of the negatives below.
Negatives:
Insects everywhere! On the bed too! No bed bugs, that's clean. But due to the location and how each house is built, tons of little flying insects. The mosquito net helps keep most of the insects off the bed so we kept it open over the bed.
Not so much privacy as the porch and tub had direct view of another room's porch.. Might have gotten exposed once or twice... we did ask for a private room but were placed right next to the pool deck.
The dining place mats were dirty and re-used. They ignored the dirty spots and just placed the utensil on the mats. I had to wipe my utensils clean and placed them over serviettes instead.
Too many steps 😅 we checked in after a 2d1n hike up Fansipan so our thighs were screaming with each step up and down within the Hotel compound.
Overall, definitely a 9.5/10 stay!
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Cena za noc od:301 zł
Opublikowano24 mar 2026
SGSM
Room: Mountain view room with balcony. Room was cosy, clean n very confortable. The view was fantastic too.
Service: Staff were all very helpful and courteous. It's a local hotel operated by a family. They were all super friendly n helpful, making our stay felt very welcomed from start tp end.
Location: Superb! Right outside you will find eateries, massage/spas, shopping, cinvenience stores etc.
Eventhough the hotel was right in a busy area, rooms were all designed facing the mountain making it perfect, tranquil n quiet.
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Cena za noc od:115 zł
Opublikowano29 lis 2025
Gość
Room is big and clean, breakfast taste good, nearby by Sun Plaza which is abt 10 mins walk.
The service of restaurant is very good and the manager is meticulous. Surprisingly a simple dish fried rice also taste very good but the fish was bit undercooked.
Infinity pool is cool pity that the weather was too cold, couldn't enjoy the infinity pool.
Massage skill is not very good, miscommunication between the reception and spa caused me wasting time (first time the receptionist told me ok to go at a timing but in fact fully booked, wasted my trip down and waited for 15 mins while nobody was around at the reception of spa; second time the masseur was late for almost 25 minutes)
The masseur was having cough but did not wear mask.
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Cena za noc od:285 zł
Opublikowano1 gru 2025
Gość
Staff was friendly and speak good English.
The room was beautiful and comfortable.
The breakfast selection good for a quick meal before hitting on the road.
The view from the room was overlooking Sapa Center.
We had issue with the shower as the water was going down slowly, informed receptionist twice on the matters but it was not resolved till the third time.
The in-house massage was average as my masseur was talking n using her phone.
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Cena za noc od:172 zł
Opublikowano7 paź 2025
Yeh Y
I would like to express my heartfelt thanks to Sapa Passion Hotel and Spa. They say they aim to provide “a home away from home,” and they truly delivered on that promise.
From the moment we arrived in Sapa early in the morning, the staff kindly allowed us to check in early. After an overnight sleeper train, being able to rest a little before exploring Sapa was such a blessing. As soon as we entered the room, we were amazed by its spaciousness and cleanliness, and the clear view of the lake from our window was simply beautiful.
The receptionist also suggested several local activities for us, and although we couldn’t join due to the weather, we truly appreciated her thoughtful recommendations.
On our departure day, we took a night bus out of Sapa, and the hotel generously let us use their bathroom to freshen up before our journey. It made our departure so much more comfortable.
We felt genuinely cared for during our entire stay, and I sincerely recommend this hotel to anyone visiting Sapa.
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Cena za noc od:93 zł
Opublikowano8 cze 2025
chen25
Very Nice Hotel!
I really enjoyed my stay here. The room was clean and comfortable, and the staff were friendly and helpful. The location was great, and everything I needed was close by. Breakfast was delicious too! I would definitely stay here again.
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Cena za noc od:285 zł
Opublikowano1 lis 2026|Deluxe Family Room
Ritchie McCreanorWonderful Hospitality, Excellent Breakfast and a Great Location in Sapa
We spent three nights at Sapa Full House Hotel during our travels through Vietnam and we have nothing but praise for the warmth and hospitality of the hotel's management and staff.
From the moment we arrived, everyone was exceptionally friendly, welcoming and helpful. There was a genuine warmth about the people running this hotel, and their kindness and willingness to assist made our stay particularly pleasant.
Breakfast was another highlight. Plentiful, delicious and with an excellent variety of choices, it provided a wonderful start to each morning. We thoroughly enjoyed it.
The hotel also enjoys a very convenient location. The lively night market is close by, while the attractive lake area is only a short walk away. This makes it an excellent base for exploring Sapa on foot, particularly in the evenings.
The rooms at the front of the building enjoy lovely views towards the surrounding hills and overlook the market area, including the night market. The rooms towards the rear have the advantage of being quieter and more peaceful.
What we will remember most fondly, however, is the genuine friendliness of the management and staff. Good hospitality is about much more than the facilities a hotel provides, and the people here certainly understand that.
We would happily recommend Sapa Full House Hotel to visitors looking for a conveniently located, welcoming and friendly place to stay, with an excellent breakfast and staff who genuinely care about their guests.
Our sincere thanks to everyone at Sapa Full House Hotel for their kindness and hospitality.
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Cena za noc od:76 zł
Opublikowano18 gru 2024
Hazyz
Pros
- Smooth liaising with the hotel through WhatsApp/instagram & trip.com itself even before our trip, very responsive & helpful in answering our queries & concerns
- We arrived in Sapa early in the morning & appreciate that we're able to check in early
- The room was very clean & cozy
- Friendly receptionist that catered to our needs
- Excellent service with morning call & offer for bellboy service to carry our luggages up to the lobby when we had to check out much earlier
- Room cleanup service was quick but also unexpected, as we went for breakfast & came back to a cleaned room. It would be nice if laxsik had a door tag for us to indicate if we wanted 'room service' or not
- We had to check out quite early in the morning, laxsik offered to give us a complete set of takeaway breakfast with fruits, sandwiches & bottled water
Cons
- We stayed in the family bungalow with 2 bedrooms & bathrooms, there was no shower gel for one of the rooms & no conditioner for the other room, it would be great if both rooms had the same amenities
- Some tiles on the bathroom ceiling of house 10 were not intact completely hence it felt unsafe & cold air seeped in which turned the bathroom very chilly
Overall we had a pleasant stay at laxsik despite the view being blocked by the fog for most of our stay, the accommodations made up for it. Do take note that it is a 10-15mins drive to Sapa town so expect to pay 200,000 vnd for a taxi. The receptionist will help you book a driver if you aren't able to get a Grab from accommodations to town. Getting Grab from Sapa town to the accommodations was quite easy. The fireplace in the lodge is highly recommended if you are staying during the cold season! We thoroughly enjoyed the experience and warmed our hearts and bodies.
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Cena za noc od:421 zł