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„Pao’s Sapa Leisure Hotel – Excellent Location & Outstanding Staff I recently stayed at Pao Sapa Hotel and had a wonderful experience. The location is excellent—right beside Moana Sapa and just a few kilometers from Cat Cat Village, making sightseeing very convenient. The town is also within walking distance from the hotel. The room was spacious with a beautiful valley view, and the breakfast was delicious. The language barrier can be challenging, but the reception staff always have someone who speaks English. Katie, in particular, was extremely helpful. She assisted us with planning our Fansipan trip and booking tickets, and the hotel staff maintain a group chat to update guests on peak weather conditions, which is very useful. During our stay, the air conditioning wasn’t working and the room became humid after a long day out. Communication was difficult at first, but Katie responded to our message even after office hours and helped resolve the issue, allowing us to rest comfortably. Kudos to Katie and the team for their dedication and excellent service. I highly recommend Pao’s Sapa Leisure Hotel for its prime location, spacious rooms, and outstanding staff support.”

„we’re bill bensley obsessives. have been for years. so when de la coupole opened in sapa, it was never a question of if — only when and how many times. the answer so far: twice. and we brought our tour groups both times. now, the honest part: GETTING THERE is an ordeal. first time — sleeping bus from hanoi. the driver treated mountain serpentines like a personal vendetta. not an experience i’d repeat. second time — luxury minivans from halong bay. six-plus hours. our guests arrived exhausted, slightly broken, questioning their life choices. and then they walked into the lobby. worth it. every kilometer. the hotel itself is everything bensley promises and then some. each room category has its own personality — we’ve stayed across all of them, including the grand suite. no two feel the same. the staff what makes de la coupole genuinely special is that the difficult access functions as a FILTER. the guests who make it there want to be there. that changes the energy of the whole place. will we return? already planning it.”

„We really enjoyed our stay at The Myst Sapa, and what made it extra special was the wonderful hospitality from Henry and his team — Kate, Pink, Claudia and Kelvin. They were all so warm, friendly and helpful throughout our stay, and we truly felt looked after. The resort is only a few weeks new, so everything feels fresh, clean and neat. We loved how much greenery surrounds the property. We booked two rooms with mountain views on Level 3, and both rooms were spacious, very clean and thoughtfully equipped with everything we needed. The daily tea set and sunset drinks were such a lovely gesture and made our stay feel even more special. The resort is located up on a slope, but there are two convenient shortcuts down to the main road. It’s about a 5-minute walk to Sun Plaza, where we could easily access the monorail and cable car to Fansipan. Many restaurants, and cafe within walking distance. Getting a Grab to anywhere was also very convenient. What really stood out to us, though, was how the staff went beyond what we expected. Henry helped us contact and arrange our limousine service from Sapa to Hanoi. When I needed emergency dental treatment, he personally assisted with contacting and liaising with the dental clinic. When I sprained my foot, Pink even helped contact a clinic and arrange an X-ray to make sure there was no fracture. These little acts of care meant a lot to us, especially when travelling. And not forgetting the restaurant team — especially Mr Dur, whose humour always brought a smile to our faces! 😄 The warm service from everyone made our meals even more enjoyable. We originally planned to stay for a shorter time, but we enjoyed ourselves so much that we ended up extending our stay by one more night. That probably says it all! Thank you, Henry and the entire team at The Myst Sapa, for making our Sapa stay such a memorable and comfortable one. We will definitely remember the kindness and hospitality we received here. ❤️”

„We spent the first two days of our trip staying in town at Sa Pa, and for the next two nights we moved slightly out of town to Hotel DeLaMont. The hotel is located about a 10-minute drive from the town center, perched high on a hill overlooking the valley. One of the main reasons we chose this hotel was precisely for that spectacular valley view, which is said to be among the best in Sa Pa. Unfortunately, during our stay, the weather fully lived up to Sa Pa’s nickname as the “City in the Fog.” Thick fog rolled in every day, and visibility was sometimes close to zero—especially on the darker roads without streetlights while our Grab drivers navigated the winding hills. Thankfully, on the morning of our final day, the clouds finally lifted a little and we were blessed with a partial glimpse of the breathtaking valley view we had been hoping for. Our room was spacious and very clean. The bed was essentially two super single beds pushed together, which meant you could feel the gap in the middle while sleeping. It’s not the most comfortable setup, but still manageable for a short stay. The minibar follows the usual hotel practice—aside from complimentary water, tea, and coffee, the rest of the items are chargeable. One thing we appreciated was the smart TV. We spent some relaxing time listening to music and watching travel videos on YouTube after long days exploring Sa Pa. The bathroom was clean and equipped with a modern electric shower system, which was quite impressive. They even installed a heated lamp to keep you warm while showering—something you’ll definitely appreciate in the chilly Sa Pa climate. However, the wash basin design could be improved. Water tends to collect around the sides, leaving the surface constantly wet, and occasionally attracting small bugs. The hotel doesn’t include breakfast by default, but you can pay extra if you’d like the convenience of eating on-site. It’s not the cheapest option, but it’s certainly convenient. The hotel also offers facilities like a gym and a swimming pool. The pool is supposed to be heated, but during our visit the weather was extremely foggy and humid, so the heating was turned off and swimming wasn’t really appealing anyway. Their rooftop area is quite beautiful and would probably be an amazing place to enjoy the valley view on a clear day. Overall, despite the foggy weather limiting the scenery, Hotel DeLaMont is still a comfortable and decent hotel with spacious rooms and good facilities. On a clear day, the view alone would likely make the stay even more memorable.”

„Pros - Smooth liaising with the hotel through WhatsApp/instagram & trip.com itself even before our trip, very responsive & helpful in answering our queries & concerns - We arrived in Sapa early in the morning & appreciate that we're able to check in early - The room was very clean & cozy - Friendly receptionist that catered to our needs - Excellent service with morning call & offer for bellboy service to carry our luggages up to the lobby when we had to check out much earlier - Room cleanup service was quick but also unexpected, as we went for breakfast & came back to a cleaned room. It would be nice if laxsik had a door tag for us to indicate if we wanted 'room service' or not - We had to check out quite early in the morning, laxsik offered to give us a complete set of takeaway breakfast with fruits, sandwiches & bottled water Cons - We stayed in the family bungalow with 2 bedrooms & bathrooms, there was no shower gel for one of the rooms & no conditioner for the other room, it would be great if both rooms had the same amenities - Some tiles on the bathroom ceiling of house 10 were not intact completely hence it felt unsafe & cold air seeped in which turned the bathroom very chilly Overall we had a pleasant stay at laxsik despite the view being blocked by the fog for most of our stay, the accommodations made up for it. Do take note that it is a 10-15mins drive to Sapa town so expect to pay 200,000 vnd for a taxi. The receptionist will help you book a driver if you aren't able to get a Grab from accommodations to town. Getting Grab from Sapa town to the accommodations was quite easy. The fireplace in the lodge is highly recommended if you are staying during the cold season! We thoroughly enjoyed the experience and warmed our hearts and bodies.”

„We stayed here for two nights. I really appreciated that they allowed us to check in early at 12 PM. We went straight to Fansipan after arriving in Sapa and my partner was not feeling well and had a very high fever. Being able to rest earlier was a big help. The hotel had some cleanliness issues, though. When we arrived, the floors were still a little wet from cleaning, and unfortunately the bathroom smelled really bad. I also saw a few cockroaches during our stay. My partner was quite sick throughout our stay, although of course I cannot say that this was related to the hotel. On the positive side, the breakfast was really good, and the mountain view from our room was definitely the highlight. The room was also affordable. Overall, I would still recommend it if you are looking for a budget-friendly place and you plan to spend most of your time outside exploring Sapa. Definitely get the room with the mountain view and include breakfast,those were worth it for us.”

„I had a wonderful stay at this hotel. The mountain view from my room was absolutely beautiful and very peaceful, especially in the morning. The room was clean and comfortable, and the atmosphere was calm and relaxing. I really enjoyed my time here and would definitely recommend this hotel.”

„Could do with arranging more water for guests which should be free and locks on the doors. I learnt on the last morning looking out I was basically in staff quarters. There’s a lot of people around: the owner was very helpful, when I booked the wrong nights and the ginger chicken was very nice. And she gave me free fries! However, I feel the room was a little dusty and attracted a lot of insects. Perhaps the hotel could consider installing a bug zapper and getting draught beer or even just more water available for guests.”

„Everything was amazing from check-in to buggy to service to cleanliness to breakfast to view. The only letdown was the water pressure in the toilet. It's the irritatingly WEAKEST shower head I've ever experienced. Same goes for the bath tub which I wanted to use but gave up when only half the tub was filled after 30min. Speechless for such a price and beautiful bathroom that failed in its main purpose. Maybe I'm unlucky maybe it's only this particular villa I ain't sure.”

„Nice view for family room with balcony. The location,is great, short walking distance to Sun Plaza and Stone Church. Good breakfast with vsriety of choices. Staff are frienly and helpful and allowed us for early checked in.”