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Opublikowano12 lis 2024
Anonimowy użytkownik
I am a customer living in 407 on 9th of November in Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel.
. I am writing to complain the lady on the front desk. She treated me not respectful. When we checked in, I am asking if we have hot spring, she replied several what? And correct me “hot tub” such as I am lack of knowledge.
Later, I want to use Landry room and change dollars with them. They gave me several two dollars, and the washing machines only accept 1 dollars, which they should have known at first place. So I went back to the front desk to ask for 1 dollars again. And at that time. There is one guy lining in front of another front desk server. And the lady was answering the phone. So I naturally stood in front of her desk and waited for her. And I asked her to change 1 dollars for me since they didn’t know. And then she asked me” don’t u notice there is a line? You should wait after it.” So I was so embarrassed to find out I cut in line.
So if she is really mindful about me cutting in line, Why not telling me to wait after? Or just remind me in a more respectful way assuming I really don’t know there is a line? Either way will have same effect and I would be acknowledged in a not embarrassing way. And again, the washing machine only accept 1 dollar and they did not know, is their job dereliction.
I am very concerned how your service match up with your high level of fees.
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Cena za noc od:85 GBP
Opublikowano25 sty 2026
?……..?
It’s the best for a person who has overnight layover! Like they are trained for that specifically.
Free shuttle bus any time is real! But I couldn’t contact them by email though. Gotta call them, hope they fix that, I emailed a lot prior to my trip too.
And the staffs are so kind that it made me feel safe and secure that I will not miss my flight 😌
If you have to leave early for flight before breakfast time. They will give you muffins and apples!
The room was so big and nice, I wish I didn’t have the flight to catch so I can keep sleeping in that humungous king bed.
There’s an atm at the lobby.
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Cena za noc od:82 GBP
Opublikowano27 paź 2025
Gość
Overall pretty good, not too many restaurants around, couldn't turn left to get on the Deer Foot trail to head north.
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Cena za noc od:100 GBP
Opublikowano22 cze 2025
Pei-Shan Wang (Callie)
Modern and new room with everything you need! Breakfast and coffee were available to purchase with reasonable price!
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Cena za noc od:96 GBP
Opublikowano23 wrz 2024
Gość
On the website we chose a room with a jacuzzi, but when we checked in, it turned out that the room was given without it. My husband and I were not happy because we expected one thing, but it was completely different. Moreover, the price was higher than a regular room. At the reception, the man did not want to clarify this issue and said that it was all the fault of the people who put false information on the website. There was no tea in the room, only coffee, which I don't drink at all. There was no ordinary water. Also, when we went to bed, we turned on the heat, because the room was cold, but when we woke up in the morning, our noses were stuffy and the air conditioner was working very loudly, and we realized that it was working all night, it was cold. There were no things like bathrobes or slippers in the room, which also outraged us. In general, the hotel did not make a great impression and satisfaction that we would have liked.
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Cena za noc od:105 GBP
Opublikowano20 paź 2025
Mubasshir Ali Roshan
Overall good experience, very convenient location and close to Airport, I am not sure about Hotel breakfast policy but they should consider keeping Egg Cheese Omelet separate from other meats i.e. Pork etc. Since some people have dietary need like myself and my family so we have no other options then to visit Tim Hortons or other place for breakfast although we have paid for the breakfast. I asked the same question with the reception guy but they were unaware so we have to wait until breakfast time for answers which is NO.
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Cena za noc od:92 GBP
Opublikowano20 cze 2025
Nicol Barrow
Great hotel unfortunately location is very close to homeless **** rehabilitation type services with a lot of people in close proximity to the hotel clearly high and laying homeless in the street. Hotel has a great gym and cheap car park over the road.
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Cena za noc od:92 GBP
Opublikowano3 wrz 2025
Gość
I had an excellent 3-day stay at this hotel in Calgary. The room was clean, comfortable, and well maintained, and the staff were always friendly and welcoming. What really stood out was the shuttle service—punctual, convenient, and such a stress-free way to get around. It made my trip much smoother. I’d definitely stay here again and recommend it to anyone visiting Calgary.
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Cena za noc od:84 GBP
Opublikowano5 paź 2024
Guyuexiaoqian
酒店很新,新裝修過 洗護用品還可以
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衹是空調不好操作
早上想用咖啡機弄個咖啡,打開裝水的後面 滿滿是灰塵 這個是不是應該被好好改變
衞生:衞生細節不好,特別咖啡機衞生 就是沒有打掃過,全是灰
設施:新
環境:好
服務:性價比高
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Cena za noc od:90 GBP
Opublikowano8 wrz 2025
Gość
This is my second visit this time it was perfect they renovated it since i walked in smells sooo clean and fresh the housekeeping manger sooo helpful and kind
The buffet for dinner amazing Indian cuisine over all very nice experience especially at the pool
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Cena za noc od:90 GBP