The hotel is at a good location but not the hotel cos almost all the didi don’t come in to this alley and not aware of this hotel
Hotel is very pretty and room is very nice
There’s a free pickup from the train station which is very nice and plus point for the hotel
However the staff needs more training in terms of their services and professionalism. Their standard is obviously not at the hotel’s level. When I reach on the first day, the young lady and gentleman that assist us with the check in is nice and friendly. However after that it’s always an older plump lady that is at the front desk during the day and her attitude doesn’t makes me comfortable. I was writing something to pass to her and she keep rush me to be faster and the way she talks makes me feels as if I’m at a market instead of hotel. And also the aunty that manned the laundry area. When I was washing my clothes around 3-4pm, she said I occupied both laundry pod and other ppl can’t wash it. I told her nicely that I will come and take out the cloth on time. I mean there’s so many ppl that leave their clothes in the laundry and dryer pod after clean and dried for hours or overnight. Doesn’t that occupied the pod as well and others cant use it? Then she still continues to nag and said me about using both pod. Once again I told her nicely the same statement. Then she continues again and keep repeating the same thing to me over and over again and I snap back at her only she stop. What’s wrong with her? There’s a saying 给你脸 你还蹬鼻子上脸了?以为我很好欺负吗?Please give more training to both of the staff so they don’t ruined the reputation of your hotel. And there’s a staff that told me to pay for the lost card. I misplaced a card before with other hotel and never been told to pay for it. They just simply void the card. It’s only 10-20 rmb which is not a lot tho but it really ruins my impression for this hotel. I mean this hotel is very pretty and I would love to stay there again if I’m visiting Lonyan again but with this kind of staff around, I will think twice before deciding my stay next time. I stayed Wanda and Fliport Hotel in Lonyan before and the price for these 3 hotels doesn’t difference much but their staff definitely handle customer with more professionalism and better attitude
Magnificent hotel, the self service laundry room is well organized and clean, it made our stay a lot easier.
It’s on the same building with a mall it connects to it via the garage making shopping and dining very convenient.
There is a nice control panel that controls the room lights and the curtains next to the bed, the automated curtains are very cool and convenient.
I booked 2 bedroom suites which has a balcony and living room and 2 bedrooms , it is very homely and clean . There are many varieties of food for breakfast . Location is very convenient , downstairs are shopping mall and food places , there are laundry room and gym as well
Enjoyed our 3 nights stay in this family run hotel just next to the Tulou. Had a nice river/mountain facing well equipped room with projector TV, wireless charging side table and v.comfy beds. Boss and his 2 nephews were most hospitable and offered their utmost assistance to us. . Everyone were super friendly and sociable. Hakka food is pretty good at the hotel and they do BBQs during the summer months outside at their patio , great to chill & socialise with the locals over a drink or 2 . They even had fireworks. Highly recommend to take the hotel package inclusive of the tulou night show plus a hotel set dinner.
Hotel located near the scenic river. We booked a river view room and it was beautiful at night. A lots of restaurants and eateries nearby. Hotel breakfast was simple except the coffee and soybean milk were good . Staff were friendly.
A strategically located hotel which is within walking distance of distance to many interesting places. Food is easily accessible and yummy. Night scenery is great with multi coloured lighting. Nice to walk around and enjoyed watching people dancing in the open spaces. Local herbs are also available if u are interested in local Chinese herbs for brewing tea and herbal soups.
During the day it is nice to walk around early in the nearby walking streets where u can find interesting architecture of the olden days. Well kept but can do with more explanation about the history and info about the local culture and customs. Great place for taking instagram photos.