"Service attitude is extremely bad, people feel uncomfortable"

"New and clean hotel. Note 10, near the best Ubatuba restaurants, recommend!"

"Wszystko było bardzo przyjemne i doskonałe. Bardzo wydajna obsługa. Dobry basen i garaż, łatwy dostęp. Chociaż jest wysoki sezon, można chodzić i cieszyć się. Wszystko jest bezpieczne i ma piękne widoki. Dobry pożywienia w niektórych restauracjach."

"Jesteśmy bardzo szczęśliwi, że wszyscy pracownicy hotelu uczestniczą. Jesteśmy bardzo serdecznie i szczęśliwi, że dajemy nam dużo harmonii i spokoju. Poszliśmy na podróż poślubną i rocznicę mojej żony dziękujemy za współczucie."

"Doskonałe sprzątanie i śniadanie hotelu."

"Even though breakfast is not served, the jacuzzi is great for relaxing and the atmosphere is extremely pleasant and relaxing. Tip: wake up early to enjoy the city and avoid traffic jams on the stretch under concession of the CCR Rio-Santos."

"We really liked the hotel. We stayed in the suite on the 3rd floor, because we had our pet with us and they didn't accept us in the suite on the ground floor that faces the pool (which makes a lot of sense). I believe that these suites have less privacy and more noise from the pool... but the proposal is cool. Although the pool was never full over the 5 days, there are only a few apartments. Even the pool is very nice, large and even has a warm hot tub to relax in. The hotel is beautiful, easy to access, good parking (even on the sidewalk) clean, beautiful restaurant but a little expensive, but, contrary to what I read here, I found the food to be very good and fresh. Wonderful staff (especially Paloma, Juliana, Julia and Mateus) I went with my baby and throughout my stay they heated up his food and helped me with everything I needed to have a good experience. I also liked the pool service, everything worked during high season, we spent Christmas there. The dinner was great, a super family atmosphere. All in all, the hotel is excellent value for money. I will be back. POINTS FOR IMPROVEMENT: I ​​believe it is the comfort of the rooms... The rooms are ok! I thought the bed was good, shower and such, standard bed linen, normal, but for those who look at the hotel from the outside and the style of the restaurant, for example, it doesn't match the "decor" of the room. The room is small and not cozy. It's basic! We don't think it's bad, but from the outside the hotel is beautiful and appears to be "chic" but inside it's basic. I think that if the interior finishing of the suites is improved, it will be even better. Certainly the homes of people who chose the hotel to spend their holidays are more attractive and comfortable... Another point is the acoustics, they are not as resistant. So the noise from noisy neighbors is a bit disturbing, especially when you have a baby or are light sleepers like me. We stayed on the 3rd floor, which is below the restaurant, so the noise from above was a bit annoying. But for those who don't mind other people's noise, the hotel is excellent. It wasn't anything exaggerated. Owners and investors: make the rooms more presentable, you have a good team of employees and a beautiful hotel, this way you will be more willing to spend 70 reais on a portion with 6 shrimp."