Hotele niedaleko InterNational Church of Wrocław, Wroclaw

Pros: The location is ideal, right next to the market square, the rooms are as seen in the photos, it has a very good buffet breakfast and it has a large bathtub in the room. Cons: One of the reasons for making the reservation was the whirlpool and it turns out that they did not have a whirlpool, spa or gym service due to remodeling and no one told us anything when we made the reservation, we found out when we asked at the reception. The room also has no window to the outside, it faces the hotel courtyard.

Hotel is in a perfect location , close to lots of restaurants, bars abd attractions. Reception staff are friendly and helpful and rooms spotlessly clean. One thing that marks hotel down is breakfast which is poor. Coffee cold, only choice of tea on our 2nd and third days was fruit or green. We did ask if there was any English breakfast tea or Earl Grey as there had been on the first day but was advised no. Strange seeing as it had been available on the first day abd in the rooms. We bought Earl Grey down from the rooms on the 3rd day . Buffet very limited compared to other hotels we have stayed at in Poland and not hot. Such a shame as breakfast does not match the standard of the rest of the hotel.

Spent three nights here on a recent business trip to Poland. The hotel is really well situated for a short walk into the city centre yet just far enough out for it not to be noisy at night. The breakfast does not have a huge choice on the buffet but you can order extras from the menu. Rooms are incredibly spacious and the bathroom is clean and modern. I had a corner bath, not sure if all rooms are the same. Decent value for money and the staff speak good English (better than my limited Polish) Would definitely recommend

That place is the worst I ever had a displeasure to deal with. We've made reservation for two apartments but had to cancel one of them few weeks before our trip due to circumstances. First they charged us for both apartments even they said payment on arrival. When contacted for any explanation and refund they've asked for bank details (they charged credit card and refund suppose to go there). The next they they charged us again but this time for one apartment. No word of refund though. At some point they stopped to answer our calls or answer to emails. We had no clue when or if we'll get our money back. They before arrival we received a txt message informing lift will be out of order into days. On arrival appeared lift is already out. Receptionist pretend she has no idea about it even though lift is next to receptio and there is huge sign out of order on it. Now the funniest thing....our apartment was on 6th floor. No apology about the lift. No apology about the over charges. I understand this place was cheap but some customer service would be nice. Obviously they don't care about possible return of their customers. We received our refund eventually after two weeks.

Nice hotel in the heart of the city , short walk to the old town and rynek. Very helpful staff and the panoramic view from the room was awesome . Also connected to a shopping centre . Would definitely book again

Completely overrun, standing for hours at the reception, rooms are only available in the evening, no parking in the parking house is available for guests ( is used as a public parking house). So who wants to stay here at Christmas time should look for a quieter hotel. €30 more is worth it in any case. Unfortunately mass dealing . The rooms are clean and ordened and the staff will try their best. Ps. Who books Trip.com should be careful that the booking settings do not change during the booking process. The price changes and you are there without breakfast. After two attempts, we had decided to book breakfast on site, price was still acceptable.

We booked three rooms here through a booking site on a no refund, no change deal. It was excellent value for money. Then, one of the group wanted to change the date. We dealt directly with the hotel and it was no problem at all. Rooms were warm, comfortable and quiet. Check in efficient and friendly. We didn't have breakfast. Parking is about 300m away. For the price, this is an excellent place to stay. I would definitely choose it again.

With myself arriving on a late evening flight in Wroclaw and taking a train at 6am the next morning elsewhere, since I was only going to be in the hotel for a maximum of about 6 hours, all I needed was a shower, bed and sleep and then leave and therefore I chose this hotel as it appeared to tick those boxes at a good rate. When I arrived at around 11pm the person on reception was so-so, not unpleasant but not friendly either. However what struck me was that despite purchasing the rooms from the hotel's own website, I needed to fill in a long form with all my personal details such as name, address, telephone number, email address etc that they should already have had. Also the lights were really low in the reception so it was impossible to read the form easily so I had to use my phone as a light. I arrived in my room and it looked spartan but fine. The bed was a little bit low to the ground but was fine to sleep in. The aircon made a lot of noise without really doing anything and opening the windows wasn't really possible as there was a tram line outside which would have meant a lot of noise pollution. Shower was a very small corner one, the smallest I have ever seen in a hotel. barely room to move in it between the controls and the corner door, let alone shower yourself properly. This might be good for kids but not for adults. Water pressure was okay though. Would I stay again? If the rate was much cheaper than anything else and I simply needed a place to rest for a few hours yes, but if I could find something else in the same price range or needed to stay for anything else than straight to shower and sleep and nothing else, no.

The elevator was broken and nobody repair it. My stay is in the 4th floor which means I moved my luggage from underground to the top floor then move back . It was a big trouble. I checked with the receptionist and received “ sorry” only but without any solution. During stay, all of guest can only use the stairs with big luggage. So did me. And the receptionist didn’t know when the elevator can be recovered. If I knew the elevator broken, I wouldn’t chose this apartment. A terrible stay !

5 out of 5 - everything when and where we needed it. Great food. Big Family Rooms. Super helpful and friendly staff. Parking on&off site. Perfect location for someone just passing through Wrocław. Free Wi-Fi with very good commection all over the hotel.