Hotele z: Wifi w Somerset, United Kingdom

The hotel all in all is very good. Clean, polite staff and location is perfect. Parking will have to be in the public parking around the corner which is about £20 for a day. Online it said the hotel offers halal food but once we got there they said they aren't sure they do it. The staff also informed us that we wouldn't be able to eat at the restaurant that day because they were booked for a function, but we feel this should've been communicated beforehand by email etc. Other than this I think this hotel is the best in the area and is very classy and welcoming.

This hotel boasts an excellent location right by Putney Bridge, making it super convenient to get around. There's a Waitrose supermarket next door and plenty of restaurants nearby. The hotel itself is quite new, with a clean and minimalist decor – not luxurious, but very comfortable. I'd give full marks to the service in the ground floor restaurant; the staff were incredibly enthusiastic and accommodating, and the food was plentiful and delicious. My only slight complaint is that the shower stall was a bit narrow. Even for someone who isn't particularly big, turning around felt quite awkward; I'd estimate it's only about 60-70 cm wide. Everything else was perfect, though! I had a wonderful three days here.

Amazing experience and great receptionist talking Spanish Eduardo and her Colleague from Chiclayo Perú(I don't remember the name, I am sorry) and the rest of colleagues has been very kind and helpful all the time. Of course I am going to recommend this hotel to my friends.

Attended on Tuesday 27th Feb. Paid a little extra for room with a bath as like the couple ****** we are, we wanted a bath in Bath. My wife's first time ever visiting here. The hotel is a lovely setting, there is history here and all the staff have been wonderful. Close to the station, literally in front of it, and close to everything. Had the great pleasure of having many encounters with Tim, one of the reception staff and I believe concierges. Super pleasant and always helpful. We had breakfast included and after having that this morning can honestly say it's bang for your buck, with hot food to order including steak and eggs, (best steak my wife has had in the UK), a breakfast grill and a selection of others plus a typical selection of baked goods and fruits. The bar is pleasant and we enjoyed drinks last night before heading up to our room. Strawberry daiquiri we have had many times but the Amaretto sour was an interesting twist with a strong lemon zest. The only downside to the visit would be the bath/shower experience. Lukewarm bath and cold shower when we attempted it last night. This morning we got hot water for a total of ten mins to share before it went cold again. Not the worst thing all in all but a downside considering the extra pricing for a bathtub room. I was however assured that had I brought it to the desks attention I would have been assisted and I had just done the British thing of not wanting to fuss. One last perk that made an impact to me; free luggage storage. We checked out early so we could make the best of our time exploring Bath before we ride home. We were offered free luggage storage for even after we checked out so we could come back in quick before our train at 3pm and grab our bags and go, no extra charge. Fantastically useful as the Abbey tour does not allow luggage inside and we wanted to go. Anyway, thank you to Tim and all the staff at The Royal for making us feel welcomed and our time there special, we will definitely be coming back someday soon and will stay again. - Liam and Jenny Stephenson, Room 109. Date of stay: February 2024

Arrived at the hotel on a very hot day, June 25, 2026 (35°C). The hotel had no air conditioning, and the room on the third floor was unbearable, like an oven. I was sweating just sitting still and couldn't stay in the room. Even with two fans, it didn't help. Eventually, we moved to the second floor, which was a completely different experience. The room was larger and much cooler – a welcome relief. The hotel did address our issue, and the location and service were good. However, without air conditioning, the third floor is simply unlivable in hot weather; I wouldn't recommend staying there during the summer. Other facilities were okay, though there were some flying insects in the room, which was unavoidable. It would be much better to stay here in winter. The hotel is a 15-minute walk to the city center, and parking costs £15.

Sold as a 5 star hotel and although it did look good from the outside,the inside was very dated and lacking tlc.the bathroom had what looked like black mould around the wall furniture and the sink had been covered in a wrap which was torn and some of the metal fixtures where corroded.the breakfast took over an hour as they seemed to take precedents over vips in the dining room who got food very quickly.from sitting down to receiving our breakfast took an hour both days.the staff where very apologetic but that does t make up for poor service and the quality was average.The Spa was also dated and the Gym was small with very little in it for a proper workout.

The location was amazing and easy by walking in town, meet the hotel standards on cleanliness, service and location. staff is very friendly with smile especially on the breakfast time, they are really helpful. However I have booked for 2 nights with the city view queen bed room, but It’s no city view at all. Also, this room is on the upper ground floor and nearby the storage cleaning room is not the good idea for customer especially on the early morning time. The problem is the room always has a terrible noise all the time which make me terrible and can’t sleep well when I am being on the room. I have requested the room which away from elevators and good view before booking but not get anything at all.

The Hotel itself is very dated in decor, but I actually enjoyed this and it felt quite nostalgic to me. If you're looking for cheap and cheerful and you're not overly fussy then this place will do you just fine. After all I wasn't here to spend all day in the room, but to go out and explore. There was coffee and tea, fresh towels, and I was left alone for the 2 nights I stayed which I appreciate. Some people enjoy the maid service, but personally I prefer not being bothered. From all the other reviews it mentioned a fee upon arrival as an insurance for damages, but I got asked for no extra fees, so I'm guessing this is based on the larger more valuable family type rooms maybe. If you are a solo traveler like myself then the location is brilliant, as it's right next to the main beach strip, a cool little local beach front cafe which is reasonably priced, and if you have the legs for it like me, a massive nature trek to explore full of beautiful forestry and greenery. The main shopping town and Italian gardens are only a short 15 minute walk away. If you are on a budget there's a wetherspoons just 5 minutes away which is very decent and has great sea views, staff were all lovely. Staff at the hotel were also very friendly if you approached or talked to them. Only negative I'd say is that you can't book in till 3pm, but there is plenty to keep you busy nearby whilst you wait. If you are fussy and expect the Ritz, this place ain't for you, but if you are there with a fair level head and you just want cheap lodgings, then it'll do you fine for a night or two. I'd definitely stay again for the cheap price of just over 30 quid a night. Thanks and I'll be back down the line 😎

On check in, which was overlong, the staff said Trip.com do not make them aware of a third person staying in the room even though booking clearly stated this.  They made up a bed for us immediately.   Bed was small and uncomfortable, dipped in the middle.   Breakfast was good

We booked 2 nights for a relaxing spa weekend. Based on it being a spa hotel. We planned on staying in the hotel for the whole weekend.  When we arrived we were told there was no restaurant or bar we can use as it’s only used for events.  We then had some lunch in the spa cafe. Food was ok. Service was terrible.  We then went to the room as we were able to check in. The cleaner was still there. Very apologetic extremely polite and lovely. The room was absolutely wonderful. Large bedroom bathroom and living room.  We went out and found a pub for food. When we returned to relax in the room we found the party was directly below us and in full swing. Very loud and noisy and the smoking area was right outside our window. We called reception but they were fully booked. Glad to say it all stopped at midnight.  We went down to breakfast at 9.30. Not much left and the full breakfast was cold. When we questioned it we were just told”well it has been there since 7” it had just sat on the side in silver trays for 2.5 hours, no heat or option to reheat. It wasn’t edible.  We skipped breakfast that we paid for on the second day.  We then thought we would spend some time in the spa. Ha! Well the pool is small, no where to relax just a couple of plastic chairs, not a spa at all. It had a very small sauna and steam room. The jacuzzi didn’t work it was just a pool of cloudy water with a few bubbles.  Would not recommend. Seems it used to be and could be a wonderful place to be but has been taken over and lost its sole. Such a shame as the building and grounds are wonderful.  I have to add the cleaning staff and lady on reception were wonderful, welcoming and friendly.