Hotel w pobliżu: Sheffield City Center,Sheffield100% gości wybiera ten rejon
Nnott1m2024.09.18
Really nice hotel for the price, the area is a bit dodgy but the staff was very helpful, near the city centre and train station so it's pretty convenient and there's a tram stop just 2 mins away. Overall pretty good
Hotel w pobliżu: Sheffield City Center,Sheffield100% gości wybiera ten rejon
RRyan Windsor2024.12.19
Robin, on the reception desk, was very professional and friendly and gave me a very warm welcome and a great first impression.
The hotel, being directly attached to the Winter Garden, has a great central location and is less than ten minutes by foot to the train station (which is all wheelchair and suitcase accessible).
All the breakfast staff were also attentive and helpful even early in the morning.
Upon arrival I got a very warm welcome from staff and they upgraded the room that was nice it's very clean and looks modern the beds comfy TV works great and WiFi is good very warm room and slept well had the breakfast continental was a good selection staff was very polite then had the full English didn't have the works but was full would definitely stay here again it's in the middle of town and 5 mins walk away from train station so u have everything you need close by
Nice clean hotel, spacious room, comfortable bed, everything you need. I had an issue with the radiator on the first night as it just wouldn't turn off, this was quickly sorted once I told a member of staff.
On my last night I couldn't get into my room with the keycard, it was already gone midnight so I was tired and just wanted to go to sleep, It took 2 trip's to reception from the top floor before this was resolved which left me quite annoyed.
On my last morning I paid for breakfast, It was a little disappointing, very basic selection on the continental side and the sausages were very poor quality and couldn't eat. There is however a Toby carvery across the road where I had breakfast the day before at a cheaper price, I would recommend going there instead
The reception staff were very welcoming, the bed was quite comfortable, and the location was good—supermarket within a few minutes' walk. The less satisfying aspects were that the room windows couldn't be opened, and the hotel's cleaning service was practically non-existent. I mentioned to the front desk several mornings that I wanted the room cleaned and even hung the ”please clean” sign on the doorknob, yet the room wasn't cleaned each day. It's unbelievable that a chain hotel has such poor cleaning standards.
Hotel w pobliżu: Sheffield City Center,Sheffield100% gości wybiera ten rejon
GGość2026.02.22
Excellent location, within walking distance to many shops, restaurants, Winter garden, gallery etc. There isn’t any onsite parking but the hotel offers discounted parking at the nearby The Moor car park (2 minutes walk away). Definitely will stay again.
DoubleTree by Hilton Sheffield City was exactly what I needed during my business trip. Comfortable, reliable, and quietly kind. From the moment I arrived, the check-in was smooth and welcoming, and that first warm cookie felt like a small but genuine gesture of care after a long journey.
The location is convenient, close to the city centre yet peaceful enough to rest. It made moving between meetings and personal time easy, something I truly appreciated.
The room was modern, clean, and quiet. The bed was comfortable, the lighting soft, and everything worked perfectly. It was not about luxury, but about thoughtful comfort that helps you recharge.
Breakfast offered a good variety and the restaurant had a calm atmosphere that made mornings feel easy. The staff were friendly, professional, and always ready to help without being intrusive.
What stood out the most was the consistency. Every part of the stay felt dependable and well cared for. That sense of steadiness made it easy to relax and focus on the purpose of the trip.
Thank you DoubleTree by Hilton Sheffield City for creating a space that feels balanced, peaceful, and genuinely comfortable.
Hotel w pobliżu: Sheffield City Center,Sheffield100% gości wybiera ten rejon
SSarahAM2024.07.21
This is a beautiful hotel in a great location. We were very impressed with the service provided by the friendly & professional staff.
The hotel building is beautiful, stylish and well maintained.
Breakfast was lovely but be warned the breakfast room is quite snug when there is a busy period.
We would definitely recommend a stay here.
Bardzo dobry
Oceny: 136
8,7/10
Cena od
61 EUR
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7.6/10
Good
GGillyBA great hotel in a good location for visitors to Sheffield. The advantage of staying slightly out of the city centre for free parking and a peaceful location. The rooms are clean, spacious and quiet in lovely grounds. We had 4 rooms with our party which were booked at a reasonable price and 2 were upgraded on arrival which was a bonus. The staff were friendly and welcoming especially the lady on reception. Would happily stay here again
CCostinaWE HAD A FRIDGE
The toilet sit had some soap smudge on it and initially thought is something else but if foamed when tried to clean it (I always have sanitizer with me as is only human to miss a spot and do a mistake. Didn't kill me cleaning that myself. Housekeeping job ain't easy. Bless you all. Just keep a better eye to avoid Karen type❤️) The receptionists were all friendly and happy to assist me with both check in and check out. We absolutely loved our room and the view was magnificent. The dawn was heavenly seen from our window❤️ What I loved the most was the fact that in the room we had a FRIDGE. Many hotels don't have that anymore and imagine having a room without a fridge with this heatwave going on 🥵 I will attach a photo with our beautiful view🤩 This hotel will be my top choice whenever I'll need a room around the area. Clean room, clean hallway, clean reception area. Please keep an eye for the accessible rooms. Read all description and detail before booking as they have special rooms for people with a health condition and the room will have some things at a low level to the ground. Will be your fault for not choosing the right room not the hotel's as you need to read description always. Don't take it out to the staff for your own mistake😊 Seen a lot complaining about that, as I've seen also about the rooms accessible and didn't understand the term initially, until I went through the details. After reading the details I knew exactly what room I need to book and what would not be convenient for me🙌 Bless you all and hope this review will be of help to some of you at least 😊
MMandy BoylettWe were surprised how nice the hotel is for the price we paid. I went with an old friend for a mid-week city break in Sheffield. The hotel is pretty close to theb train station and we walked there easily with our wheeled suitcases. The hotel staff were friendly and helpful The bathroom had a bath and a shower; the bedroom itself was a decent size. I don't think the electronic safe was working correctly, or maybe it was used error, not sure about that, lol. There was a fridge in the room which was great and unexpected; the wi-fi was also excellent. The staff were friendly, and we could get more coffee, tea and milk from reception. We didn't go to the gym or spa, we did go swimming and it's a lovely, big, well heated pool. There were also two steam rooms, a sauna, an ice room and a discovery shower (a hot or cold shower with four sprays and red and blue lights). There wasn't a machine to spin the swimwear in, but there were polythene bags for wet swimwear. A lovely touch in the gym reception was a coffee machine, where you could sit down and have a free cappucino or whatever your fancy is. We got the train to Meadowhall which took 5 mins and cost £2.90 return (with our senior rail cards). Some locals said the tram was even easier, but we found the train easy enough and very fast. I would recommend this hotel to anyone wanting a city break in Sheffield.
GGuest UserThe location is good, the room was pleasant and spacious. But the staff were a little slow, it took a long time to check in even though there were three staff on reception and one person before me, two were on the phone together. I understand busy times but they weren’t particularly in a hurry to help, explain or apologise. Also had a drink at the bar and again, the staff were a little slow to help. They were fine and adequate but not particularly friendly.
I have worked in customer facing roles and I’m not expecting the world but some hotels go out of their way to make you feel welcome and the staff here could definitely improve in this area. There was nothing wrong at this hotel and it was adequate for my needs but I wouldn’t go out of my way to stay here again.
GGuest UserNice location for botanical gardens. Student style accommodation with fun decor, quirky games and games rooms. Useful kitchen, bonus pastry and coffee in the morning.
GGuest UserVery pleasant reception area Attractively furnished
Good sized room with comfortable bed and good sized shower room too. Warm.
Hanging space and shelves
Hotel is very very dated Stairs rather tricky. No lift.
2 long windows with metal frames at the bottom one of which was disgustingly dirty. Fan in shower room not operating
Guest numbers were low as it was a Sunday night so I managed to park outside on the road incurring no charge rather than having to pay £10 for the privilege
of using the hotel car park
I would stay there again if the cost is reasonable as the situation is ideal for me
GGuest UserThis is a good budget hotel, especially if you want to stay near to city centre or Rotherham general hospital 😊
The bedroom and bathroom are really spacious. There are basic stuffs available.😊
The parking is really spacious and free for 24 hours.😊
There is problem with temperature regulation of bathroom, especially shower. 😔
There wasn’t any towel available, so I rang them and they told me that they will bring one within 5 minutes, which neither arrived nor we were communicated about. If you can’t provide then just tell the customer it’s not available.😔
And there is no slipper available in bathroom/room. These are just reminder for someone willing to stay at a budget price in this hotel. 😔
Overall this was a good deal for me to spend a night near to Rotherham general hospital.😀😀
MMengskyI wouldn't consider this a good stay, as I encountered several issues. First, the check-in process was a hassle since this hotel doesn't have a front desk. I spent hours calling the hotel, facing either ”Line busy” or no response after a long wait. If it wasn’t for Trip.com's customer service finally connecting with the hotel, I wouldn’t have known what to do. Second, the wooden door in my room was difficult to close; it required a hard push and made a loud ”bang.” The glass sliding door of the shower room was also problematic, it fell out on my first pull, and I'm certainly not strong enough to break a door with just one pull. Lastly, and most frustratingly, was the toilet paper situation. It was my first time encountering a toilet without a single roll of paper. I can't imagine what I would be if I hadn't brought my own in my bag that day. On a positive note, the room was well-equipped with a fridge, oven, heater, toaster, and even an iron, which suggests the hotel might have been quite good when the things are all good a few years ago, but not now.
GGuest UserThe front desk man is very polite and gentle. Let me feel very comfortable when we are checking in. And he is very clear to tell us about the hotel everything. I will come again this hotel because the hotel location is very convenient and very kind of the service.
SSoulfulExplorerThis isn't my first stay at this hotel, but unfortunately, the customer service hasn't improved. Even ordering a simple drink from the bar was met with a frown. I stay here only because it's convenient for my business needs, but it's disappointing that the staff seems so disengaged, which leaves a negative impression. The breakfast was dry and unappetizing, almost like eating rocks. Given the standards of Ibis hotels, I'm quite shocked at the poor condition and service here.