Hotele z: Wifi w Wiltshire, United Kingdom

Room was very hot with no air con so none of my business colleagues got much sleep/ rest. A small fan in the room didn't do a lot. Staff weren't the most helpful or clear. We booked a spa hotel so our team could relax in the morning and get a jacuzzi following a long work day the day before. The hotel then told us we had to pay an extra £30 to use the spa as we had booked through trip.com and not direct (which would've been free spa access). It just felt like we were being charged the commission they have to pay booking playforms. Overall I wouldn't book the hotel as we came away unrested and not relaxed. Hotel looked nice, but a bit dated overall.

Great stay. Upgraded to king premium room being Diamond IHG. Breakfast option was limited. Take away coffee was a great option. Parking was a bit pricey £10 per night. Room was spacious. No fridge in the room. Service was not tip top. I asked for a refill of coffee sachets but it was not done promptly. Had to remind at the reception. Overall, still a great stay.

The hotel's location is excellent, making it very convenient for getting around. The rooms are well-equipped, and the cleanliness is top-notch. The breakfast generally met everyone's needs, and our entire group had a comfortable stay.

Receptionist in the morning was pleasant had issues in the hotel had to check in later . I asked for 2 double rooms which wasn’t actioned . When checking in later in the day after 4pm a different receptionist gave us 2 double rooms however she was not knowledgeable about the area nor if dinner was from the menu or buffet as she didn’t work in that department ! Miserable girl, hospitality definitely isn’t her forte . Breakfast starts at 8am however the hot breakfast wasn’t laid out till 8;30 and missed our train because of this as we had to rush . It’s imperative breakfast is served at the time stated . Staff were apologetic however this has happened before . Hotel very central and generally very pleasant stay . I would stay again .

The room was fine and served its purpose for one night. The flush was weak in the toilet but usable and the grouting on the floor tiles needs refreshing. The room windows wouldnt open a small crack and this was frustrating s the room had a funky smell. The air con was good though. We did request a room near the lifts but got given the top floor and the furthest away. The eggs at breakfast were not very nice but everything else was fine. The man on reception in the Saturday afternoon was very helpful and polite.

I booked this hotel because they had air-conditioning and with the excelled. The bathroom did not look properly cleaned, especially the bad tub and we had to have our bedsheets changed because they had markings and they duvet had a red stain. Breakfast was terrible and definitely not worth the £16 per person you would pay otherwise. There was a lot of variety, especially if you are vegetarian and the other thing is that the breakfast area was very small. They had a large group tour of guests in this particular setting and day it was Italian guests and it was just chaotic. Stuff are friendly.

Our stay at this hotel left us feeling a bit underwhelmed. While I wouldn't go so far as to say avoid it entirely, I can't recommend it or see myself returning. The room, advertised as having a king-size bed, disappointingly turned out to be a double. Despite the hotel's emphasis on green choices, the room was unbearably warm upon arrival. We had to open both the windows and the door just to cool it down. This lack of basic comfort seemed counterintuitive to their eco-conscious branding. Furthermore, small but crucial amenities were absent, such as a hairdryer, and some lights weren't working. The absence of an in-room phone meant there was no easy way to request these missing items, adding to the overall inconvenience. The breakfast experience was equally disappointing. The so-called buffet consisted of a small, albeit pleasant, continental breakfast. However, being asked immediately upon arrival if we'd like to pay an additional £10 for a cooked breakfast made the setup feel misleading. At £14.50, the continental breakfast alone did not feel like good value.  The restaurant also had a notice about a £2.50 charge for menu amendments. While I understand the principle of upcharges, this particular policy felt excessive and off-putting. These issues were compounded by a lack of personal touches that form the foundation of good customer service. No one asked at checkout or during breakfast how our stay had been, a small but impactful gesture that could have mitigated some of our disappointments. In hindsight, I feel I overpaid by about 20-30% compared to the value I received. Knowing what I do now, I likely wouldn't have chosen this hotel for our stay.

Stayed at Holiday Inn Swindon and overall had a pleasant experience. The hotel was very clean, and the room was comfortable. We booked an accessible room, which came with a lower bathtub (easier to get in and out of) and a handy fridge – a nice touch. The leisure facilities include a small pool, sauna, and jacuzzi, which were enjoyable – though do note they close at 7:30 pm (not 8:00 pm, as we initially thought), so plan your day accordingly. Location-wise, it's nice and quiet, and within walking distance to Coate Water Country Park – perfect for a morning or evening stroll. Would stay again, just with an earlier swim in mind.

I wouldn’t think anything would go wrong as with one-night stays at a lot of the hotels I’ve stayed at. I love the unique the hotel exudes, very much accentuated with the internal steps, turns and multiple corridors. It can be rather challenging if you have heavy luggage, especially when it’s more than a piece. Thumbs up for Jamie (the receptionist on shift) as he has been of great help. I’d give the full English breakfast a miss if I’d stay for more than a day as it’s virtually drenched in oil. There’s a pressure pump in the bathroom which sounds every 20 minutes and that made it difficult to sleep as I’m a light sleeper. The room which I have been assigned heats up when the sun hits the west facade of the hotel and it’s very uncomfortable if one doesn’t leave the room. All in all a pleasant stay and I hope my feedback will provide some impetus for improvement.

Great overnight stay at the Swindon Holiday Inn.   Room was fresh and fully stocked for tea and coffee.  Shower was great.  Breakfast was well laid out, although mushrooms and a choice of egg styles / pastries could have tipped the balance to match a Premier Inn.   Staff on reception, breakfast and room housekeeping were so friendly and helpful.  The value for money was excellent.